Ability to influence 360 degrees, is one of the most relevant abilities for the new gen professional. With the world swarmed with information and opinions from all around the power to influence and sell your point is of paramount value.
This document provides tips for improving self-confidence. It defines self-confidence as a strong perception of oneself that impacts how others perceive you. Some tips included are to dress well, walk faster with good posture, write a personal motivational speech highlighting your strengths, and practice gratitude for your successes and skills to feel more confident. The overall message is that small changes in appearance, body language, and perspective can help build self-confidence.
Self-confidence is believing in one's own abilities and having confidence in one's decisions, especially when facing challenges. It has two components: self-esteem, which is how much value one sees in oneself, and self-efficacy, which is believing in one's ability to accomplish tasks and reach goals. Developing self-confidence involves not being affected by others' opinions, taking on new challenges, asking for help when needed, dressing well and having good posture, communicating effectively, and being willing to apologize when mistakes are made. Confidence is key to success, and while some are born with it, others must work to develop it through facing fears and believing in themselves.
This document provides strategies for effectively engaging in difficult conversations and negotiations. It emphasizes the importance of preparation, including identifying the problem, clarifying one's goal, anticipating reactions, and planning a message that is accurate, brief, and clear. Key recommendations include listening without interrupting, acknowledging other perspectives, responding calmly without becoming defensive, and being willing to discuss issues as they arise in the future. The overall message is that preparation, empathy, and maintaining composure are vital for successfully navigating high-stakes discussions.
The document discusses self-confidence, including what it is, types of self-confidence, and reasons for lack of self-confidence. It provides an assessment to determine levels of self-confidence and suggestions for increasing self-confidence such as tolerating reversals positively, spending time with confident people, and focusing on personal strengths rather than weaknesses. The overall goal is to help people improve their self-confidence.
These are the slides from a presentation given on 10/5/14 for ELTAU, looking at persuasive language and techniques which can be used across a number of industries, including language training and communication services.
Creating trust in teams is key if you want to get them to a high performance state. This talk revolves around the 5 dysfunctions of a team model by Patrick Lencioni and in particular provide tools for you to help build and develop trust in your team.
This document discusses how to build and sustain trust in relationships. It explains that trust involves choosing to make yourself vulnerable to another person's actions. Trust is based on sincerity, reliability, competence, and care. The document provides tips for demonstrating each of these qualities to develop trust, such as being transparent, keeping commitments, acknowledging limitations, and prioritizing others' interests. It also discusses how distrust emerges and provides strategies for rebuilding trust when it has broken down.
This document discusses self-confidence and provides tips to improve it. Self-confidence means having trust in one's abilities and believing in oneself. It is key to success. The document then provides strategies like dressing well, walking with confidence, sitting in the front of the room, speaking up in groups, working out, and focusing on helping others to build self-confidence. Practicing these habits can help one feel more powerful and make a better impression.
The document discusses effective communication skills for leadership. It defines communication and outlines the communication process. Effective communication involves both verbal and nonverbal elements. The 7 Cs of effective communication are completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. Good communication skills are important for leadership as leaders must communicate well to influence and motivate others. Leaders should focus on clarity of speech, connecting with their audience, and standing out through strong presence.
This document discusses ways to build self-confidence. It begins by defining self-confidence and identifying some common causes for lacking it, such as negative life experiences, failures, and self-criticism. It then recommends practical tips for increasing self-confidence, such as tolerating reversals through positive thinking, choosing supportive friends, dwelling on strengths rather than weaknesses, chanting, and reading great books. The overall message is that self-confidence can be improved by developing faith in God or a higher power, associating with uplifting people, and cultivating habits that enhance positivity and wisdom.
This presentation takes you in the realm of your confidence, allows you to know what is self-confidence, the building blocks of self-confidence and ways and means to achieve those.
Learn why trust is the foundation of great leadership and how to achieve trustworthiness for yourself. You must earn trust before you can expect others to give it. Authority levels don't grant it. Only behaviors and actions establish it.
Empathy is a hot topic in business lately. Teams who go outside their organization to develop empathy for their customers are crafting winning products that deliver on the wants, needs, and desires of their audiences. But empathy not only plays a critical role with those we serve; it also has a vital role inside the team–collaboration is enhanced and individuals are empowered when their own needs and goals are understood.
This panel will explore the science of empathy and discuss how empathy fits inside our teams and outside with those our experiences are meant to serve. We’ll share our perspectives on the positive impact of an empathetic mindset, offer tips on how to cultivate empathy within your own organization, and answer questions you may have. Our moderator is a UX Strategist and our panelists include a Psychiatrist, a UX Research Consultant and Published Author, a Design Executive, and a UX Manager.
This document summarizes Robert Cialdini's six principles of persuasion: 1) Reciprocation - people feel obligated to repay favors; 2) Consistency - people want to be consistent with their past statements/actions; 3) Social proof - people follow the actions of others; 4) Authority - people defer to experts; 5) Likeability - people are more influenced by those they like; and 6) Scarcity - things seem more valuable when rare or unavailable. These principles represent fundamental human instincts that marketers can leverage as "weapons of influence" to increase compliance and sales.
The document discusses building self-confidence at work. It states that self-confidence is important for success and inspires confidence in others. While many people lack self-confidence, the document emphasizes that self-confidence can be learned and developed over time through increasing self-efficacy, focusing on strengths and accomplishments, and setting achievable goals. The key steps outlined include preparing by managing one's mindset, setting small initial goals, and gradually stretching oneself by taking on bigger challenges.
If you want to take your influencing skills to the next level, email me:
alanbarker830@btinternet.com
This set of slides summarizes my approach to influencing skills as a trainer and coach. Sources of the main ideas are given.
Empathy: The Science of Feeling. Do You Have Enough Empathy to Reach Your Ful...UXPA International
Ever wondered what makes some practitioners truly great? Is there something in how they are wired that sets them apart and amplifies their contributions on products, projects, and within organizations?
Our presenters will explore how recent advances in brain science and empathic competency may offer practice owners and businesses measurable ways to hire and cultivate individuals who can make a true difference in the success of their products and teams. The two will share findings from their 2015 survey of more than 500 practitioners throughout Europe, Canada and the United States on the importance of empathy in designing informational environments.
Join our presenters and hear how a conversation about hiring for fit, the role of certifications, and predicting team success resulted in a journey to understand what really makes us tick.
(Participant count will be updated after research fields to reflect actual participant numbers and respondent geographies).
Marketwired - PRSA: Harness the Power of InfluenceJim Delaney
Jim Delaney, Marketwired CEO, discussed How to Harness the Power of Influence at PRSA ICON in Philadelphia. Social media has changed the identity of an influencer. Therefore, identifying and messaging to influencers must also change. Jim discusses how to capture the interest of your audience and build meaningful and profitable relationships.
Everyone is wrong about influence. Except Your CustomersValeria Maltoni
What is influence? For a decade, Malcom Gladwell’s The Tipping Point has served as a touchstone for those who believe that influence resides in the hands of a select few. Not so, says a new generation of marketers. They believe that thanks to the democratizing power of the Internet, anyone can be an Influential. Both camps are wrong. True influence flows from drawing together people with shared interests. This session focuses on the process of identifying areas of relevancy among your customers and prospects, building community, and allowing others to amplify your influence as you meet their needs.
The document discusses how to establish your brand as a strategic HR business partner. It covers defining brand and the components that make up an effective brand: credibility, relationships, influence, and trust. Credibility is broken down into the four Cs of character, composure, competence, and connection. Influence styles and building trust through expertise, reliability, good will, and authenticity are also examined. The presentation emphasizes developing relationships through formal and informal networking to strengthen one's brand.
Negotiating and influencing others September 2015Timothy Holden
This document provides an overview of negotiating and influencing others. It begins with definitions of negotiation and influence. It then discusses the importance of involvement and influence in organizations and tactics for influencing people like using reason, friendliness, or appealing to higher authority. Approaches to influencing others include assertive persuasion, rewarding good behavior, and developing trust. The document also covers principles of persuasion, competencies for becoming more influential, managing one's boss, conducting negotiations, dealing with stressful negotiations, and roles of mediators in resolving disputes.
The Future of Social Influence in a Social Capital Worldmspataro
This document discusses social influence and the importance of identifying influential consumers. It notes that word-of-mouth recommendations strongly impact purchase decisions and that understanding social influence is challenging without standard metrics. New technologies aim to better measure influence by analyzing factors like reach, relevance, resonance and centrality within communities. Identifying influential consumers can help with customer acquisition, loyalty, product development and marketing. The future will involve more predictive analysis of influence by integrating online and offline data across channels.
Creating a winning brand: How to make killer brands and influence peopleDBD International, Ltd.
Love branding? Want the download of this Slideshare presentation on branding?
Simply click here to share it: http://goo.gl/OJS7ub
What is branding? How does one create a brand? Brand identity specialist and Fast Company expert blogger David Brier has unearthed a key trend found in big brands or small brands that do big business. It's a secret strategy but one you'll find amongst brands that are successful, make sales and are respected amongst its core audience.
You can find out more about this at http://www.risingabovethenoise.com
You can follow David on Twitter @davidbrier
David is available for speaking engagements as well as transforming ordinary brands into extraordinary brands.
David has said, "Cookie cutters are for baking, not branding."
As marketing shifts from advertising and outbound efforts to inbound efforts based on service, we're fast learning that self-centered-growth is expensive, laborious, and unsustainable. In her INBOUND 2014 Inbound Experts talk, Laura Fitton shows how to combine influence, relationships and customer centricity to achieve organic, sustainable, accelerating growth.
Serve others. Tell stories. Move the center
1. Influence:
- Attract & Serve
- 5 Quick tips
2. Relationships:
- Nurture and develop
- Tell your story through the stories of others
3. Customer Centric Growth
- Put the customer in the center of everything
- Only connect
This document discusses how HR can contribute to and align with business strategy in three main ways:
1. HR can operationalize business strategy by implementing the people-related aspects of strategic plans.
2. HR can provide its own "people thrust" that is either connected to or disconnected from organizational aims through HR best practices.
3. HR can be an integral part of business strategy formulation by having two-way influence between business and HR strategies through mutual involvement in planning.
The level of integration between business and HR strategies depends on factors like the planning process, HR's involvement in decision-making, and the extent HR is aligned with business objectives. Measuring HR and people management performance is important to
This document discusses leadership and power in organizations. It defines leadership as the process of influencing others to work towards shared objectives. There are different conceptions of power, including power as the ability to influence others and authority as the right to exercise control based on one's position. Power can lead to commitment, compliance, or resistance from targets. Leaders have different types and sources of power, such as position power (legitimate, reward, coercive), personal power (referent, expert), and ecological power over the environment. Power is not static and can be gained or lost over time based on social exchange theory and strategic contingencies theory. Effective leaders rely more on expert and referent power. The document concludes that leaders need some power
The document discusses various power and influence tactics used in organizations. It describes three types of influence processes - instrumental compliance, internalization, and personal identification. It also outlines three main influence tactics - impression management tactics, political tactics, and proactive tactics. Several power sources are described such as legitimate power, reward power, coercive power, and referent power. Effective leadership is discussed as relying on personal power and positional power. Specific influence tactics like rational persuasion, inspirational appeals, consultation, and collaboration are also defined and recommendations are provided on their appropriate use.
The document discusses the evolution of human resource management from an administrative function to a strategic partner aligned with business strategy. It emphasizes that people are the most valuable resource for organizations and that viewing HR as an investment rather than expense can increase business performance. Finally, it outlines the key roles and priorities of strategic HR in partnering with business leaders to ensure the organization has the right talent and culture to achieve its goals.
The document discusses how to effectively prototype ideas and influence people. It recommends prototyping ideas quickly by aiming to finish the first iteration in a day using lightweight tools. The goal of prototyping is to convince yourself and others of an idea by getting feedback in a tight loop and iterating based on that feedback. This helps refine both the solution and understanding of the problem. Prototypes should communicate the core of an idea to inspire participation from others. When presenting ideas, tell a story that shows how the idea makes people's lives better in order to sell the dream and pitch to your audience.
What's the future of influencer marketing?Mike Phillips
If there's been a big marketing buzzword in the last year it's been 'influencer marketing' - Bloggers / vloggers / internet superstars / social media celebrities / platform power users…Whatever we choose to call them, they matter.
They matter because many brands believe they are the magic wardrobe-esque shortcut to reach and engage large passionate audiences who value the emotional connection they have with their online idols over and above anything that a brand says or does.
But the vast majority of talks on this subject obsess over predictable areas like product placement and creating 'content'. In this presentation we explore what the future of influencer marketing might look like by asking what the future of influencer partnerships might look like, whether there should be stricter regulation and if influencers have a responsibility to great 'good' content.
This presentation was originally given at a Creative Social event in April, 2015.
The document discusses key topics in human resource management including gaining competitive advantage through people, the impact of globalization and technology, managing change, developing human capital, responding to market pressures, containing costs, and addressing demographic and employee concerns. It outlines objectives for understanding how these factors influence HR strategies and the roles and competencies of today's HR managers.
You and I have wasted enough time on PowerPoint Presentations. It's a necessary evil, but there are much better ways to approach it. Based off a talk I gave @ APTS. Enjoy!
The document discusses how social media has changed marketing and created opportunities for personal branding. It notes that 20 years ago, marketing involved newspapers and television but today focuses on social media platforms like Twitter, Facebook, and LinkedIn. The document encourages developing a personal brand on these channels, being responsive to customers, positioning oneself as a thought leader, and using one's brand to find or create the perfect job. It presents social media as a great equalizer that allows anyone to build their own future.
The document describes a series of sessions for start-ups on marketing and advertising tools. It will include 5 sessions over June and July on topics like creating a brand model, getting traffic, content creation, and data analysis tools. It also provides information on various free and paid tools for analyzing market categories, competitors, consumers, websites, and social media. Key tools highlighted include Admetricks, Statista, SimilarWeb, Ahrefs, Google Consumer Surveys, and Moz.
10 Steps of Project Management in Digital Agencies Alemsah Ozturk
This is part of our ( 41? 29! ) agency's culture series. Basicly this series of documents helps our teams learn the foundation of agency culture, basic rules to do their work. We are all about sharing the data & know how, so here we are ;)
The document discusses gaining willing cooperation from others beyond just mere compliance. It states that an effective leader can enlist willing cooperation by being cooperative themselves and considering the needs of the team. It then outlines twelve principles from Dale Carnegie's book on human relations that can help gain greater cooperation, such as avoiding arguments, seeing other perspectives, appealing to nobler motives, and challenging others in a positive way. The principles are meant to encourage innovation, cooperation and better results by tapping into the energy and intelligence of a team.
This document discusses leadership skills and traits. It covers topics like the A-Z of leadership skills, how to become a successful leader, leadership traits of an ethical leader, and challenges of leadership in the contemporary world.
It provides details on specific leadership skills like communication, influence, and learning agility. For communication, it emphasizes the importance of authenticity, visibility, and listening. For influence, it discusses appealing to people's rational side, emotional side, and involving collaboration.
The document also includes sections on leadership wisdom, identity, reputation, brand and tips for effective communication. It provides strategies for active listening and influencing people. Overall, the document focuses on analyzing and developing important leadership skills and traits.
This document discusses 6 secrets to sales success for introverts. It analyzes traits commonly associated with introversion and argues that they can actually be strengths in a sales context. The 6 traits discussed are: 1) Enjoying thinking and planning internally, 2) Not giving out personal information readily, 3) Being seen as a good listener, 4) Having good eye contact when listening, 5) Losing energy at social events as time progresses, 6) Taking time to reflect before speaking if not very familiar with a subject. The document aims to encourage introverts that they can leverage their natural traits to succeed in sales instead of feeling they need to behave more like extroverts.
Delivered as a workshop series for a Women in Business group associated with a local chamber of commerce, this presentation is designed to help emerging leaders discover their natural communication strengths and areas of improvement. Application to multiple professional scenarios is made with integrated experiential tasks and exercises.
To request this workshop for your organization, please contact us via our website @ www.DrakeRG.com.
The document outlines 5 common career mistakes that can cause people to feel "stuck" in their careers:
1. Avoiding confronting change and staying in one's comfort zone instead of embracing new opportunities and risks.
2. Resisting growth and maturity by not continuously learning and developing new skills that could lead to promotions.
3. Having trouble effectively selling oneself and one's ideas to others in a thoughtful, genuine way.
4. Associating with people who do not provide value or ambition to help one's career advance.
5. Not valuing and effectively managing one's time in order to pursue career goals and opportunities.
This document provides Brenden Brown with the results of his StrengthsFinder assessment. It identifies his top 5 themes as Relator, Individualization, Responsibility, Competition, and Ideation. For each theme, it provides a shared description, a personalized strengths insight highlighting Brenden's natural talents, and questions for him to consider to increase self-awareness and apply his strengths. The document offers ideas for taking action to leverage each strength and questions to help Brenden commit to developing his talents.
Nailing the Sale: Overcoming Objections by Natalia Nicholson
Course Overview
If you are like most business owners, you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encourage and improve your batting average at closing the sale.
Fakes & Bullies: Taming your impostor syndrome to find your inner thought leaderKat Daugherty
This document discusses overcoming imposter syndrome and becoming a thought leader. It begins by showing clouds representing the speaker's fears about public speaking. It then discusses using Shu Ha Ri, a martial arts concept meaning to learn, understand, and teach, to understand imposter syndrome. The speaker shares experiences with bullying and how it made her feel like a fake. She discusses catching her own reflection and realizing she has also bullied others by not considering their feelings. The presentation provides tips for how to not be a bully through empathy, servant leadership, and welcoming feedback. It then discusses how to battle imposter syndrome and be a thought leader by focusing on helping others and gaining confidence through one's value. The speaker provides methods for
The document provides 25 tips for influencing others, including knowing your purpose, communicating effectively, listening, being likable and respectful, understanding other perspectives, admitting mistakes, and using positive influence only for good. Influence requires understanding human psychology, clear communication, building trust and rapport, and consistently acting with integrity.
This document contains notes from a presentation by Garrison Wynn on influence and presentation skills. Some key points include:
1) Influential presenters focus on solutions, praise others' ideas to gain trust, and make people feel important and comfortable to get buy-in.
2) Clear communication of issues, actions to solve problems, and impacts of solutions is crucial for influencing audiences.
3) Influential presenters understand how others perceive them and know their subject matter well enough to think on their feet.
This document discusses personal branding and provides tips for developing an effective personal brand. It recommends taking an intentional role in marketing the personal brand you want others to recognize. It suggests following the C.A.R.E. criteria to be credible, authentic, reliable and effective. It also emphasizes the importance of leaving a good first impression and developing an elevator speech to showcase your unique qualities in a concise manner. Finally, it stresses the need to highlight the less than 1% that makes you uniquely you, as skills can be replaced but your authentic self cannot.
This document summarizes key steps for developing and maintaining a strong personal brand over time. It discusses how others form instant impressions and the importance of intentional branding. The author recommends following the C.A.R.E. criteria - be credible, authentic, reliable and effective. Additionally, one's personal brand must convey uniqueness that differentiates them from others with similar skills or resumes. Developing an elevator speech using the four Ps (plan, position, prepare, practice) can help effectively communicate one's unique personal brand. Maintaining the brand over time requires consistently demonstrating the C.A.R.E. criteria through credible work, authenticity, reliability and effectiveness.
Check out these fifteen steps to master the art (not the science) of persuasion. How can you influence others to land that thing you want so you can go out and #DoTheThing
Real estate sales manager communication skills pdfevansaaron775
This document provides 13 tips for improving communication skills as a real estate sales manager. The tips include listening actively, over-communicating key points, avoiding overreliance on visual aids, putting oneself in others' shoes, asking for honest feedback, engaging audiences, speaking to people directly instead of just writing, accepting public speaking fears, starting and ending with key points, using the purpose-importance-preview framework, getting to know the audience, and focusing on earning respect rather than just laughs. The document aims to help real estate sales managers strengthen their communication abilities.
Candidates want the interview process to be brief, ideally with 2-3 interviews over 2-3 months. They most want to learn about the role responsibilities from interviewers and are satisfied hearing this along with how they would fit with the team, the company mission and vision, and salary and benefits. Recruiters should assign different topics to multiple interviewers to thoroughly cover all important areas and leave time for candidates' questions.
Six tips are provided for conducting effective customer interviews: 1) Prepare questions but be willing to change course based on the interview; 2) Treat it as a conversation rather than an interrogation; 3) Check your ego and avoid biased questions; 4) Consider how questions are worded and ask follow-ups; 5) Don't take answers at face value and observe non-verbal cues; 6) Listen to what is said while also noticing how it is said. The author is an experienced brand planner who has interviewed thousands to uncover insights about customer emotions, assumptions and motivations.
Preview of the Persuasion Note Cards. Drawn from the sciences of behavioural economics and social psychology, the 52-card deck is a collection of the best persuasion techniques and principles, used for centuries by the greatest marketers, salesmen, product designers, politicians and womanisers. www.grapho-persuasion.com
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How AI is Disrupting Service Industry More Than Design ThinkingBody of Knowledge
Artificial Intelligence (AI) and Design Thinking are two powerful tools that, when used together, can revolutionize the service industry. By combining these approaches, businesses can develop innovative solutions that enhance customer experience, increase efficiency, and drive growth. Here's how AI and Design Thinking are disrupting the service industry
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2. 2At the end of the session, we will be able to:Determine specific practical ways of InfluencingEarmark and appreciate drivers or influenceAssess where we stand todayIdentify opportunities of improvement Underline, lost opportunities and work forwardConfidential
3. What do you need?Confidential3HRG – Learning Series
7. Know what you want !What is your purpose in influencing others? In order to persuade others, you must have the end in mind.Confidential7HRG – Learning Series
8. AskIt may seem silly, but sometimes just asking someone to do what you want can get them to do it. Just make sure you say “please” and “thank you.”Confidential8HRG – Learning Series
11. Be the expertWhether you like it or not, people respect authority figures. When you become the expert, you have the power of influence on your side.Confidential11HRG – Learning Series
13. What you have in CommonFind a thread of common interest and build from there.Confidential13HRG – Learning Series
14. Get endorsementsPeople love to follow the trends set by others. Get someone notable to endorse you and you’re sure to influence masses.ConfidentialHRG – Learning Series14
15. Use ScarcityPeople assign more value to objects and opportunities that come in limited quantities. So don't try to influence others too often. If you do, it won’t seem genuine.Confidential15HRG – Learning Series
20. Be PassionatePassion, alone, can persuade others. You can be just the flame they need to light their fire.Confidential17HRG – Learning Series
21. Reason with themExplain your position. Focus on the answer to their burning question: “What’s in it for me?”.Confidential18HR G – Learning Series
22. CompromiseGetting someone to do what you want often involves communication and negotiation.Confidential19HRG – Learning Series
23. RespectYou’re more likely to be heard if you're respectful of others.Confidential20HRG – Learning Series
24. Admit mistakesIf you're wrong, admit it. People will remember you as being fair and honest...Confidential21HR G – Learning Series
25. Be LikableIf you want to influence others, they have to like you. If you show a genuine interest in others and care about them, they usually will.Confidential22HRG – Learning Series
27. Brand yourselfPeople love brand power. If you can brand yourself as the go-to guy or gal, others will spread the word about you. That's influence!.Confidential24HR G – Learning Series
29. 26TechniquesConfidentialRational Persuasion Using logical arguments and factual evidenceInspirational AppealsMaking a request or proposal in a way that generates enthusiasm in othersConsultationSoliciting others’ participation early on in making a decisionPersonal AppealsAppealing to others’ feelings of loyalty or friendshipExchange TacticsMaking an implicit or explicit agreement with others to reciprocate in the future with a favor, sharing of benefits, or other rewardsCoalition TacticsSeeking the aid of others to persuade a particular individual or groupLegitimating TacticsClaiming authority, organizational rules, practices or policies