The document provides an overview of HR management training topics including HR planning, recruitment, selection, training and development, performance management, and career management. It then discusses several HR processes in more detail, including manpower planning, recruitment sources and techniques, selection tests and their advantages/disadvantages, training need analysis, and evaluating training effectiveness.
The document discusses competency mapping and assessment methodology. It covers conceptual frameworks of competency approaches, defining competencies and identifying behavioral indicators, and developing competency models. The key stages involved in competency mapping are data collection from subject matter experts, building the competency framework, and implementing it across human resource processes like recruitment, performance management, and training and development. An effective competency framework is aligned to organizational strategy and culture, and involves stakeholders across levels.
Recruitment, Selection, Process, Methods And StepsMohsin Azad
The document discusses various aspects of the recruitment and selection process, including:
1) It describes the key steps in recruitment such as developing job descriptions, advertising openings, screening applicants, interviewing candidates, and making a job offer.
2) It also discusses the selection process, including using tests and interviews to evaluate a candidate's qualifications and determining their suitability for the role.
3) The roles of recruitment consultants, types of advertisements, and challenges in recruitment are also covered. The document provides an overview of best practices and considerations in recruiting and selecting new employees.
The document discusses key processes for effective talent management. It defines talent and talent management, and emphasizes identifying individuals who can significantly impact organizational performance. It also stresses the importance of attracting, developing, engaging, and retaining top talent. The document outlines six key talent management processes: defining talent, identifying talent, attracting and retaining talent internally and externally, managing talent, nurturing and developing talent, and evaluating talent programs.
Talent refers to a person's current and future potential abilities rather than just their past achievements. It involves attributes like willingness to take risks and learn from mistakes, ambition, focus, and self-awareness. Talent management is a deliberate approach used by organizations to attract, develop, and retain talented individuals who can help meet current and future needs. It includes creating a supportive culture and integrating systems for recruiting, performance management, development, and retention. The goal is to ensure an organization has the right talented people in key positions to succeed.
The document provides an overview of competency-based recruitment and selection using a competency-based behavioral interviewing (CBBI) model. It defines competencies and their benefits, outlines TSC core competencies and competency levels, and describes how to structure CBBI interviews by obtaining situation, action, and result responses from candidates and probing for more details on behaviors. An example interview is provided to demonstrate assessing a candidate's customer service competency level.
This document discusses best practices for succession planning and talent management based on research findings. It emphasizes the importance of aligning succession planning with business strategy and having CEO involvement. Effective practices include broadcasting leadership competencies, using multi-faceted assessments including employee input, rigorously managing performance, implementing multiple leadership development methods, measuring leader results, and having senior leader accountability.
This document outlines a roadmap for human resources (HR) to transform into strategic business partners. It begins with an overview of why HR needs to transform, focusing on key concerns around learning and development, reinvention of HR, culture and engagement, and leadership development. Next, it provides a framework for how HR should transform and deliver value, focusing on understanding the context, stakeholders, talent needs, and linking HR practices to business outcomes. It then discusses best practices in talent analytics and understanding business elements from HR's perspective. Finally, it concludes with a roadmap for implementing the HR business partner model that includes strengthening partnering between HR and the business.
Human Capital Management deals with obtaining the greatest benefit from employees while also providing employees with material and psychological rewards from their work. It involves human resource planning, job analysis and design, recruitment and selection, training and development, compensation and benefits, employee relations, motivation and change management, performance measurement, and strategic human resource management. The goal is to identify current and future human resource needs, analyze existing staff, forecast future needs, and develop integrated action plans to meet supply and demand through tools like an HRIS system.
This document summarizes a webinar presentation about competency management in organizations. The webinar covered:
1) Understanding competencies as underlying characteristics like knowledge, skills, and attributes that lead to effective job performance.
2) Why competencies are important for aligning human resources systems like staffing, rewards, and development with business goals and strategy.
3) Guidelines for developing an effective competency model, including aligning it with business needs, translating concepts into observable behaviors, and using it across the organization.
Job analysis is a systematic approach to collecting information about job tasks, responsibilities, and skills required. It assists HR in determining job necessity, equipment, skills, supervision, conditions, and interactions. Common methods include observation, interviews, questionnaires, diaries, conferences, and critical incident technique. The process involves conducting analyses, gathering employee input, choosing a collection method, drafting descriptions, and obtaining approvals. Job analysis benefits recruitment, selection, appraisal, compensation, and training and development.
The document discusses competency-based human resource management. It provides a framework for building a competency-based HR system that uses competency models as the basis for recruitment, selection, training, performance management, and other HR functions. The document defines competencies, describes how they differ from job descriptions, and provides examples of competency definitions. It also outlines benefits of using competency models for both managers and employees and key characteristics for successful implementation.
The document discusses competency modeling and its benefits for human resource management. It defines competency as an underlying characteristic that enables superior job performance. A competency model identifies the key behaviors demonstrated by outstanding performers. It distinguishes competencies from traditional job analysis by focusing on behaviors rather than tasks. Competency modeling aligns HR systems like recruitment, performance management, training, and compensation with organizational goals. The methodology involves collecting data from top performers, analyzing it to identify competencies and behaviors, and building a model that defines competencies and their behavioral indicators.
This document summarizes a presentation about using metrics to drive workforce transformation. It discusses how metrics can help leaders make strategic decisions about human resources with the same rigor as finance or operations. Metrics can identify areas for improvement and focus, and demonstrate the link between human capital activities and business results. Real-world examples are provided of how metrics have helped organizations like the US Navy and FBI optimize workforce allocation and planning.
The document discusses transforming the role of the HR business partner in a shared services model. It outlines the traditional HR business partner role versus the transformed role in a shared services environment. The key steps in transforming the role are to assess the current competencies and skills of HR business partners, define the new competencies and skills needed for the transformed role, and develop training and development plans based on gaps identified in the assessment. The timing of transforming the role should be integrated with the implementation of the shared services model.
This document provides guidance for supervisors on conducting new employee orientations. It outlines the goals of orientation to welcome new employees, provide essential information, help supervisors assess training needs, and create a positive first impression. It recommends covering key company and department information, benefits, and the new employee's job. The supervisor's role is to plan and oversee the orientation process, coordinate with HR, and evaluate the new employee's progress. The document provides details on activities before, during, and after the first day of work to onboard new employees successfully.
This document discusses job descriptions, job specifications, and the difference between the two. It provides details on:
- What a job description is and the typical sections it contains like job identification, duties and responsibilities, supervision, and working conditions.
- What a job specification is and the minimum qualifications it lists like physical, mental, psychological, and personal characteristics required to perform the job successfully.
- The key difference is that a job description outlines what the job duties are, while a job specification lists the minimum acceptable qualifications a person needs to have to do the job. Both are important tools that come from job analysis for selecting the right candidate for a role.
Employee Training & Employee DevelopmentAyesha Ghazi
Employee training involves providing learning experiences to employees that improve their job performance through relatively permanent changes in knowledge, skills, or attitudes. It focuses on an individual's current job and involves determining organizational needs and skills required, then using methods like on-the-job training, lectures, or simulations to facilitate learning. Employee development differs in being more future-oriented and focused on personal growth over job-specific skills through methods like job rotation, committee assignments, or off-site courses. Both aim to benefit the organization and individual employee.
This document discusses how HR can move from being perceived as "touchy-feely" to being driven by analytics. It outlines six levels of increasing analytics maturity for HR: 1) establishing basic HR metrics, 2) analyzing data to gain insights, 3) devising actionable strategies, 4) workforce forecasting, 5) developing predictive models, and 6) integrating HR analytics in real-time decision making. The document argues that becoming analytics-driven requires not just new tools but a cultural transformation to prioritize data-based decision making. It provides examples of companies that have benefited from various levels of HR analytics and urges readers to start measuring something and iterate continuously.
This document discusses emotional intelligence and its five domains: intrapersonal skills, interpersonal skills, adaptability, stress management, and general mood. Each domain contains several competencies important for emotional intelligence. For example, the intrapersonal domain includes self-awareness, assertiveness, independence, self-regard, and self-actualization. Assignments are provided to help readers improve skills in each competency.
The document provides guidance on coaching for optimal employee performance. It discusses the characteristics of a good coach, including being positive, supportive, goal-oriented, focused and observant. It also outlines the key elements of an effective coaching session, such as establishing clear purpose and ground rules. Communication skills for coaching like asking open questions and active listening are also covered. Finally, it describes the five steps of coaching: describing performance issues, discussing causes, identifying solutions, developing an action plan, and follow up.
The document discusses diagnosing organizational effectiveness through a comprehensive three-level model examining the organization, groups within the organization, and individuals. At the organizational level, it evaluates factors like strategy, structure, culture and resources. At the group level, it assesses goals, tasks, composition and norms. At the individual level, it analyzes job characteristics and personal factors that influence satisfaction and performance.
The document provides an overview of competency-based human resource (HR) management. It discusses developing a competency model and framework, competency-based interviewing, career planning, training and development, and performance management. The benefits of using competency models for both managers and employees are highlighted. Assessment centers and various assessment exercises are also described as ways to assess competencies.
1. The document discusses different methods for measuring the effectiveness and return on investment of training programs. It outlines four levels of evaluation: reaction, learning, behavior change, and business impact.
2. Guidelines are provided for evaluating each level, including using control groups, pre-and post-testing, and collecting data on various performance indicators.
3. Calculating return on investment of training involves collecting data, isolating the effects of training, converting data to monetary values, and using a formula to determine ROI. Methods like control groups, trend lines, and participant estimates can be used to isolate the training impact.
This document provides guidance on developing effective presentation skills for managers. It discusses three key elements of great presentations: content, design, and delivery. For content, it recommends analyzing the audience, gathering relevant data, and creating an outline. For design, it emphasizes layout, consistency, and use of color. For delivery, it offers tips on voice, language, movement, and body language to engage the audience. The document also provides strategies for handling challenges like difficult participants or equipment failures.
The document discusses using a balanced scorecard and strategy map to drive corporate performance. It provides an overview of key components:
1) A balanced scorecard balances financial and non-financial metrics across four perspectives: financial, customer, internal processes, and learning and growth.
2) A strategy map translates a company's strategy and helps identify strategic objectives and key performance indicators (KPIs) within each perspective.
3) KPIs should be measurable, relevant to objectives, and help evaluate progress towards strategic goals. Different types of KPIs include productivity, quality, profitability and more.
This document summarizes career planning and development initiatives for both organizations and individuals. For organizations, it discusses job posting systems, mentoring, career resource centers, managers as career counselors, career development workshops, human resource planning, performance appraisals, and career paths. For individuals, it outlines career planning, career awareness, utilizing career resource centers, and analyzing interests, values, and competencies. The overall purpose is to provide guidance and resources to support employees in taking responsibility for and actively managing their own career development.
The document discusses developing an HR scorecard to measure HR performance and strategy. It outlines an HR strategy map with objectives like enhancing employee productivity and developing internal HR capabilities. It then presents the HR scorecard with strategic objectives mapped to key performance indicators, such as shareholder value growth, employee satisfaction index, recruiting costs per employee, and accuracy of HR databases. The scorecard is intended to help measure the ROI of HR initiatives and optimize talent management and performance processes.
The document outlines six key elements of transforming a good company into a great one. It discusses (1) the importance of level 5 leadership, which is modest and driven to produce sustained results. (2) Putting the right people in place before deciding on goals or strategy. (3) Confronting the brutal facts of reality while maintaining faith. (4) Developing a simple "hedgehog concept" and sticking to it. (5) Creating a culture of discipline with consistent systems but also freedom. (6) Using technology to accelerate momentum once it fits the strategy, not to create it.
The document discusses various tools and techniques for managing creative thinking skills and overcoming conceptual blocks to creativity. It describes attribute listing, brainstorming, visioning, the Kipling method, problem statements, and challenge methods as tools for defining problems, creating new ideas, and developing a creative climate. It also discusses types of conceptual blocks like constancy, compression, and complacency that can limit creative thinking.
The document discusses key leadership skills and models. It covers the six traits of effective leaders: drive, desire to lead, integrity, self-confidence, intelligence, and job-relevant knowledge. It also discusses leadership styles in the managerial grid model and contingency model of leadership. The document then outlines the elements of high performing leadership, including being a vision creator, team builder, task allocator, people developer, and motivation stimulator. For each element, it provides details on the related skills and approaches.
The document provides information on developing effective communication skills. It discusses communication principles like giving and gathering good information to build mutual trust. It also covers developing assertive communication skills through principles like focusing on solutions rather than problems. The document recommends developing active listening skills such as paraphrasing, reflecting feelings, and synthesizing ideas to better understand others.
The document discusses key principles and activities for leading corporate transformation and managing change effectively. It identifies five key activities for change management: 1) motivating change, 2) creating a vision, 3) developing political support, 4) managing the transition, and 5) sustaining momentum. It also discusses principles of change, types of resistance to change, and elements needed to enable change like change architecture, communication, and developing leadership, team, cultural and individual capacities.
The document discusses human resources policies and practices at Hilton. It outlines Hilton's values of hospitality, integrity, leadership, teamwork and ownership. It then discusses identifying and recruiting the right employee candidates, providing training, and using a total rewards concept to approach compensation. The overall document focuses on how Hilton aims to attract, develop and retain top talent through its human resources strategies and programs.
The document discusses how market forces are shifting the focus to people as the primary competitive advantage for companies. It outlines key trends like business turbulence, a tight labor market, and changing workforce demographics that are impacting organizations. This means high performance organizations will face increasing competitiveness. The implications for HR are that it needs to change from an administrative focus to strategic partners that add value by developing talent, driving change and innovation, and achieving business outcomes. The role of HR must transform from controlling policies to building leadership capability, driving a performance culture and aligning infrastructure to support the business strategy.
The document provides an overview of key topics in human resource management including HR planning, recruitment, selection, training and development, performance management, and career management. It discusses various techniques used in each area such as manpower planning, selection tests, training needs analysis, performance appraisal elements, and career anchors. Examples are given throughout to illustrate concepts.
The document discusses key aspects of human resource management (HRM) including its objectives, functions, job analysis process, recruitment, selection, placement, and separation. It notes that HRM deals with staffing the organization through processes like recruitment, training, and development. Recruitment includes identifying and attracting job applicants through various internal and external sources. Selection involves assessing candidates and hiring the most appropriate individuals. Placement refers to assigning employees to new roles, and separation covers leaving the organization. Reliability and validity are important for effective selection.
The document discusses key aspects of human resource management (HRM) including its objectives, functions, job analysis process, recruitment, selection, placement, and separation. It notes that HRM deals with staffing the organization through processes like recruitment, training, and development. Recruitment includes identifying and attracting job applicants through various internal and external sources. Selection involves assessing candidates and hiring the most appropriate individuals. Placement refers to assigning employees to new roles, and separation covers leaving the organization. Reliability and validity are important for effective selection.
This document summarizes key aspects of recruitment, selection, training, and development processes. It defines recruitment as the process of finding and attracting job candidates, and outlines the main stages in the recruitment process. It also discusses different sources of recruitment and factors that affect recruitment. Selection methods like interviews, tests, and assessments are described. The importance and objectives of training and development are explained. Different training models like the systems model and instructional systems development model are summarized. The roles of training consultants and HR professionals in training are highlighted.
Human Resource Management involves planning, recruiting, selecting, training, developing, and compensating employees to satisfy organizational and individual goals. The key activities include recruitment and selection, training and development, performance appraisal, and pay and benefits. HR planning involves forecasting current and future workforce needs. Effective HRM ensures all components like recruitment, selection, training, and compensation are aligned with organizational strategy. Performance appraisals provide feedback to enhance employee performance and determine rewards. A variety of pay structures and incentives can be used to motivate individual and team performance.
Human capital management involves planning, developing, and maintaining an organization's workforce. It includes recruitment, selection, training, performance reviews, compensation, and labor relations. The goal is to attract and retain high-performing employees to meet organizational goals. HR planning forecasts future needs through demand and supply forecasts. Selection tools like interviews, tests, and references determine the best candidates. Training and development build employees' skills for current and future roles. Performance reviews evaluate employees and provide feedback for improvement. Compensation includes pay and benefits to motivate and reward performance.
This document outlines learning outcomes and content for a human resource management course. It covers topics such as the HR process, legal regulations, employment planning, recruitment and selection, training, performance evaluation, compensation and benefits, diversity, sexual harassment, labor relations, workplace violence, and downsizing. Key aspects of each topic are defined, such as the components of a job analysis, traditional recruiting sources, selection devices and biases, and types of employee benefits. Laws impacting HR practices and major federal employment laws are also summarized.
The document discusses various topics related to human resource management including the functions and remit of HRM, changing patterns of employment, reasons for subcontracting, human resource planning, recruitment, selection, training, staff development, employee relations, and relevant legislation. Key areas covered are the role of HRM in promoting staff development and managing employee relations, Maslow's hierarchy of needs, methods of motivation, internal and external recruitment, selection techniques like interviews and tests, types of training, performance appraisal, the role of trade unions and collective bargaining, grievance procedures, and major employment laws.
This document discusses key aspects of human resource management (HRM), including defining HRM, its importance in organizations, and its core functions. Some main points covered are:
- HRM involves managing human resources to maximize employee performance and achieve organizational goals through recruitment, training, and development.
- Important aspects of HRM include recruitment and training, performance management, and maintaining workplace culture and employee compensation.
- Effective HRM processes include identifying and selecting competent employees, providing skills training, and retaining high-performing staff.
- HRM must consider various factors like labor unions, government regulations, and diversity and work-life balance issues.
Selection involves differentiating between job applicants to identify those most likely to succeed. It is the process of choosing individuals with the required qualifications and competence to fill jobs. The purpose of selection is to assess a candidate's suitability for employment by using various methods such as application forms, interviews, reference checks, and tests that measure abilities, skills, knowledge, and personality traits.
The document discusses employee testing and selection. It emphasizes the importance of selecting the right employees, as organizational performance depends on having subordinates with the right skills. Careful selection is important to avoid legal issues from negligent hiring. There are many types of tests that can be used in selection, including cognitive, personality, and work sample tests. It is important to validate any tests used to ensure they accurately measure the skills needed for the job. Background checks and reference checks should also be conducted carefully and legally.
The document discusses various human resource policies and practices related to selection, performance evaluation, training and development, diversity, and work-life balance. It describes different selection tools like interviews and tests that can be used in the hiring process. It also outlines different methods for performance evaluation, such as written essays, critical incidents, and behaviorally anchored rating scales. The document discusses the benefits of diversity training and various work-life initiatives organizations can implement, such as flexible work schedules, childcare services, and training for managers.
The document outlines key aspects of human resource management including defining HRM, environmental factors affecting HRM, HRM activities, HR planning, recruitment, selection, pay and benefits, performance management, and training and development. It discusses defining HRM and its objectives of ensuring the business is appropriately staffed and high performance. Key HRM activities include HR alignment, planning, recruitment, selections, pay and benefits, and training. HR planning involves demand and supply analysis to determine deficits or surpluses. Recruitment methods include internal and external approaches while selection involves interviews, references checks, and tests.
The document provides information about a student group called "Defenders" who are presenting on the topic of recruitment and selection. It lists the group members and dedicates their project to their parents and teacher. It then provides definitions and stages of the recruitment process, including job analysis, sourcing candidates, screening and selecting candidates, and onboarding. It discusses sources of internal and external recruitment and the advantages and disadvantages of each. The next presenter is listed as Iqra.
The document discusses the development of a competency model for faculty members at IMT. It involved conducting a behavioral event interview of an assistant professor to identify competencies. Literature was also reviewed on competency modeling and teaching competencies. Key competencies identified for faculty included empathy, being proactive, research orientation, effective pedagogy, sense of purpose and openness to learn. The competency model and organizational SWOT analysis will help IMT evaluate faculty performance and development needs.
The document discusses the employee selection process, including defining the steps as job analysis, identifying job requirements, selecting assessment methods, evaluating reliability and validity, and using assessments to evaluate applicants. It also covers interviewing candidates, reference checks, tests of cognitive and physical abilities, and personality assessments. The goal is to outline an effective, legally compliant selection process.
This document provides guidance on implementing people analytics within an organization. It outlines a 3-step process: 1) choose metrics and key performance indicators to monitor and predict workforce outcomes; 2) define data sources to pull relevant information; 3) decide whether to use an off-the-shelf or custom people analytics tool. Examples of people analytics tools are also provided at different capability levels to help select the right solution. Implementing people analytics can transform how HR operates by improving areas like recruitment, performance management, compensation, and retention through a more data-driven approach.
This document provides tips for attracting and retaining top talent. To attract talent, companies should focus on company culture, reputation, career progression, and competitive salaries and benefits. Specific benefits mentioned include health insurance, retirement benefits, vacation time, flexible schedules, remote work options, and professional development opportunities. To retain talent, the document recommends identifying retention as a strategic issue, developing great people managers, providing career growth opportunities, recognizing good work, ensuring fair compensation, offering a good work-life balance, and soliciting employee feedback. Regular communication of opportunities and appreciation of employees are also emphasized.
The document discusses strategies for connecting an HR strategy to business goals and objectives. It explains that an HR strategy should align the goals of the HR department with the overall business goals. The HR strategy should seek to support the business goals either directly or indirectly. It also outlines six steps to develop an effective HR strategy, which includes understanding organizational objectives, evaluating current capabilities, and defining metrics and measures. Additionally, it provides examples of an HR strategy map and key performance indicators that can be used to measure the success of the HR strategy.
Digital HR aims to transform HR services and processes through technologies like analytics, mobile, cloud, and social media. This improves both the employee experience and organizational success by making HR more digital, mobile, and optimized. Benefits include using analytics to align HR with strategy, streamlining duplicative systems, delivering a better employee experience through mobile-first HR services, and integrating modern tools through cloud-based talent management. Successfully transforming HR digitally requires establishing a clear and measurable goal linked to business objectives, gaining support from stakeholders, and bringing people together in the organization through the process.
This document discusses developing an effective recruitment strategy and plan. It recommends 7 strategies to improve the hiring process, including developing a clear employer brand, optimizing the career page, sharing company culture on social media, employee referrals, using data and metrics, and creating a recruitment plan. An effective recruitment plan should define goals, forecast future hiring needs, develop candidate profiles, establish an employee value proposition and marketing strategy, and select tools and technology while staying within budget. Such a plan will help make better hiring decisions and ensure recruitment objectives align with company goals.
The document summarizes the 9 main pillars of the Business Model Canvas which is a tool for designing a business model. The 9 pillars are: 1) Customer Segments, 2) Distribution Channels, 3) Relationship with Customers, 4) Value Propositions, 5) Revenue Stream, 6) Key Resources, 7) Key Activities, 8) Key Partnerships, and 9) Cost Structure. It provides examples for each pillar including companies like Starbucks, Netflix, Mercedes Benz, Pizza Hut, Tesla, McDonald's, Gojek, Amazon, Toyota, and coffee shops. The 9 pillars can be mapped into the Business Model Canvas to help formulate a business model.
This document summarizes the key points from the book "TED Talks: The Official TED Guide to Public Speaking" by Chris Anderson. It outlines that an amazing presentation consists of interesting content, a cool design, and a memorable delivery. It provides tips for each element, such as having broad and deep insights for content, including eye-catching images and avoiding long sentences for design, and using variations in tone and including stories for delivery. It also identifies the three main mistakes to avoid as moving too much word-for-word text to slides, using all capital letters, and not including relevant images in an artistic arrangement.
This document discusses how to actualize a company's "why" or core mission through four key steps: 1) clearly defining and communicating the why through various creative media, 2) breaking down the why into measurable action plans and KPIs for each department, 3) regularly monitoring progress on action plans, and 4) celebrating successes to motivate employees. It provides examples of missions from companies like Tesla, Amazon, LinkedIn and Starbucks, and emphasizes that developing inspiring communication, detailed action plans, and a solution-oriented culture are important for realizing a company's fundamental purpose.
This document summarizes key points from the book "Now, Discover Your Strengths" by Marcus Buckingham. It discusses how focusing on strengths rather than weaknesses is more effective for achieving high performance. The document outlines three indicators that can reveal a person's strengths: past success experiences, interests and passions, and recognition from coworkers. It then describes a three-step process to increase potential strengths, which includes discovering existing strengths, creating a plan to develop them further, and evaluating the results of skill improvement efforts.
This document summarizes the key concepts from the book "Measure What Matters" about implementing an OKR (Objectives and Key Results) system. It outlines the main 4 steps to successfully implement OKRs: 1) Each work unit formulates measurable OKRs, 2) Develops action plans to achieve each OKR, 3) Regularly monitors OKR achievement using dashboards, and 4) Links OKR achievement to bonus incentives. Implementing OKRs using these steps can help organizations exponentially grow performance by setting clear objectives and measuring results.
This document discusses key concepts from the book "Grit: The Power of Passion and Perseverance" by Professor Angela Duckworth. It describes grit as perseverance, mental toughness, and an unyielding attitude to achieve life goals. The document outlines four pillars for developing grit: 1) having a passion for a goal or activity, 2) engaging in deliberate practice to improve skills, 3) having a sense of purpose for one's work, and 4) maintaining a sense of hope that goals can be achieved through perseverance.
Atomic Habits explains how small habits can have a tremendous impact on our lives over time. It argues we should focus on building good habits through a system of "tiny habits" rather than obsess over goals. The book provides tips for developing habits, including making new habits obvious with a specific plan, starting small and simple, performing the habit at the same time each day, and linking new habits to existing routines. By following these principles of habit formation, readers can change their habits and ultimately change their lives.
The 4 Disciplines of Execution framework outlines an approach for organizations to effectively execute their strategic plans. It involves 4 key disciplines: 1) Focusing on Wildly Important Goals (WIGs), which are 3 super important goals; 2) Working on lead measures, which are process indicators that drive WIG achievement; 3) Using a performance scoreboard to monitor WIG progress and lead measures; and 4) Establishing performance accountability among team leaders and members to ensure WIG goals are achieved. The framework was created by management consultants to help companies implement business strategies optimally.
This document outlines various marketing strategies related to market scope, market entry, product, promotion, distribution, and pricing. It provides definitions and requirements for strategies such as single market strategy, first in strategy, product positioning strategy, promotion mix strategy, exclusive distribution strategy, and skimming pricing strategy. The document is intended to serve as a guide on developing an effective high impact marketing strategy.
This document discusses strategic planning for managers. It outlines the five key tasks of strategic planning as forming a strategic vision, setting objectives, crafting a strategy, implementing and executing the strategy, and evaluating performance. It then discusses factors that shape strategic choices such as industry environment, company strengths/weaknesses, and management priorities. Different levels of strategy for a company are described. Methods for analyzing industry environment and competitors are provided to help design competitive strategy. Five generic competitive strategies are defined. The importance of effective strategy implementation through building organization capability, setting rewards, leadership, and systems is emphasized.
The document outlines the key steps in new product development: idea generation, product screening, concept testing, business and financial analysis, product development, test marketing, and commercialization. It then discusses various methods for generating new product ideas such as dimensional analysis, problem analysis, and benefit structure analysis. The document also identifies three key factors for effective new product development according to research: having a high-quality new product process, a clear new product strategy, and devoting adequate resources to new product development.
This document outlines various marketing strategies related to market scope, market entry, product, promotion, distribution, and pricing. It provides definitions and requirements for strategies such as single market strategy, first in strategy, product positioning strategy, promotion mix strategy, exclusive distribution strategy, and skimming pricing strategy. The document is intended to serve as a guide on developing an effective high impact marketing strategy.
This document outlines the key elements of an effective marketing plan, including an executive summary, situation analysis, objectives, strategies, tactics, and budget. It provides examples and descriptions of each section, such as describing the current state of the business in the situation analysis and setting measurable goals in the objectives section. It also includes an example marketing plan for a plastic molding company aiming to increase sales by expanding into new territories and hiring third-party sales representatives.
This document provides an overview of marketing communication strategies and tools. It discusses the objectives of marketing communication as informing, persuading and reminding the target audience. The key elements of the marketing communication mix are described as advertising, promotion, public relations, direct sales. Advertising is elaborated on as the most prominent paid element, with the AIDA model of attracting attention, building interest, creating desire and prompting action. Other marketing communication channels like public relations, sales promotion and personal selling are also summarized along with their objectives and benefits.
The document discusses key aspects of brand equity and managing brands, including definitions of brand loyalty, brand awareness, perceived quality, and brand associations. It outlines methods for measuring, enhancing, and communicating different elements of brand equity. Specific strategies are provided for developing a brand vision and positioning, fulfilling a brand's contract with customers, and measuring return on brand investment through various metrics.
"Making .NET Application Even Faster", Sergey Teplyakov.pptxFwdays
In this talk we're going to explore performance improvement lifecycle, starting with setting the performance goals, using profilers to figure out the bottle necks, making a fix and validating that the fix works by benchmarking it. The talk will be useful for novice and seasoned .NET developers and architects interested in making their application fast and understanding how things work under the hood.
Keynote : AI & Future Of Offensive SecurityPriyanka Aash
In the presentation, the focus is on the transformative impact of artificial intelligence (AI) in cybersecurity, particularly in the context of malware generation and adversarial attacks. AI promises to revolutionize the field by enabling scalable solutions to historically challenging problems such as continuous threat simulation, autonomous attack path generation, and the creation of sophisticated attack payloads. The discussions underscore how AI-powered tools like AI-based penetration testing can outpace traditional methods, enhancing security posture by efficiently identifying and mitigating vulnerabilities across complex attack surfaces. The use of AI in red teaming further amplifies these capabilities, allowing organizations to validate security controls effectively against diverse adversarial scenarios. These advancements not only streamline testing processes but also bolster defense strategies, ensuring readiness against evolving cyber threats.
Demystifying Neural Networks And Building Cybersecurity ApplicationsPriyanka Aash
In today's rapidly evolving technological landscape, Artificial Neural Networks (ANNs) have emerged as a cornerstone of artificial intelligence, revolutionizing various fields including cybersecurity. Inspired by the intricacies of the human brain, ANNs have a rich history and a complex structure that enables them to learn and make decisions. This blog aims to unravel the mysteries of neural networks, explore their mathematical foundations, and demonstrate their practical applications, particularly in building robust malware detection systems using Convolutional Neural Networks (CNNs).
It's your unstructured data: How to get your GenAI app to production (and spe...Zilliz
So you've successfully built a GenAI app POC for your company -- now comes the hard part: bringing it to production. Aparavi addresses the challenges of AI projects while addressing data privacy and PII. Our Service for RAG helps AI developers and data scientists to scale their app to 1000s to millions of users using corporate unstructured data. Aparavi’s AI Data Loader cleans, prepares and then loads only the relevant unstructured data for each AI project/app, enabling you to operationalize the creation of GenAI apps easily and accurately while giving you the time to focus on what you really want to do - building a great AI application with useful and relevant context. All within your environment and never having to share private corporate data with anyone - not even Aparavi.
Garbage In, Garbage Out: Why poor data curation is killing your AI models (an...Zilliz
Enterprises have traditionally prioritized data quantity, assuming more is better for AI performance. However, a new reality is setting in: high-quality data, not just volume, is the key. This shift exposes a critical gap – many organizations struggle to understand their existing data and lack effective curation strategies and tools. This talk dives into these data challenges and explores the methods of automating data curation.
Improving Learning Content Efficiency with Reusable Learning ContentEnterprise Knowledge
Enterprise Knowledge’s Emily Crockett, Content Engineering Consultant, presented “Improve Learning Content Efficiency with Reusable Learning Content” at the Learning Ideas conference on June 13th, 2024.
This presentation explored the basics of reusable learning content, including the types of reuse and the key benefits of reuse such as improved content maintenance efficiency, reduced organizational risk, and scalable differentiated instruction & personalization. After this primer on reuse, Crockett laid out the basic steps to start building reusable learning content alongside a real-life example and the technology stack needed to support dynamic content. Key objectives included:
- Be able to explain the difference between reusable learning content and duplicate content
- Explore how a well-designed learning content model can reduce duplicate content and improve your team’s efficiency
- Identify key tasks and steps in creating a learning content model
Keynote : Presentation on SASE TechnologyPriyanka Aash
Secure Access Service Edge (SASE) solutions are revolutionizing enterprise networks by integrating SD-WAN with comprehensive security services. Traditionally, enterprises managed multiple point solutions for network and security needs, leading to complexity and resource-intensive operations. SASE, as defined by Gartner, consolidates these functions into a unified cloud-based service, offering SD-WAN capabilities alongside advanced security features like secure web gateways, CASB, and remote browser isolation. This convergence not only simplifies management but also enhances security posture and application performance across global networks and cloud environments. Discover how adopting SASE can streamline operations and fortify your enterprise's digital transformation strategy.
2. Training Agenda HR Management : An Overview HR Planning and Recruitment Employee Selection Training and Development Performance Management Career Management
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5. HR Management Cycle Recruitment & Selection Training & Development Performance Management Reward Management Career Management
6. HR Strategy and Business Result Recruitment & Selection Training & Development Performance Management Reward Management Career Management HR STRATEGY Business Strategy Business Result
8. Manpower Planning Company Strategy What staff do we need to do the job? What staff is available within our organization? Is there a match? If not, what type of people do we need, and how should we recruit them? Job Analysis Performance appraisal Company data banks Training Employee management and development What is impact on wage and salary program?
9. Manpower Planning The financial resources available to your organization Factors in Forecasting Personnel Requirements Projected turnover (as a result of resignation and terminations) Quality and nature of your employees (in relation to what you see as the changing need of your organization)
10. Technique to Determine Number of Recruits Study of a firm’s past employment needs over a period of years to predict future needs Trend Analysis Ratio Analysis A forecasting technique for determining future staff needs by using ratios between sales volume and number of employees needed
11. Recruitment from External Resources Recruiting new staff from external sources will be influenced by several factors, namely : When the economic conditions are relatively difficult, there will usually be an oversupply, or the number of applicants will much higher than the demand. In such a case, the company will find it relatively easier to select new employees from the large number of applicants. Macro- Economic Conditions of a Nation
12. When the sector is one that is considered a ‘rare’ sector, the company will have more difficulty in recruiting staff for this sector. For example, computer technology, or cellular engineering. Availability of Manpower in Desired Sectors Recruitment from External Resources
13. It will tend to be easier for a company to find and recruit the best people if the company has a good reputation, therefore the best fresh graduates will flock to apply to the company. Example : Google, McKinsey or Microsoft. Company Reputation Recruitment from External Resources
14. Some employers use a recruiting yield pyramid to determine the number of applicants they must generate to hire the required number of new employees. Example of Recruitment Curve: 1200 - Leads generated 200 - Candidates invited 150 - Candidates interviewed 100 - Offers made 50 - New hires Recruitment Yield Pyramid
17. Basic Concept of Selection Tests The quality of an employee selection test is determined by three main factors, namely : Criterion Validity : A type of validity based on showing that scores on the test (“predictors”) are related to job performance (“criterion”). Content Validity : A test that is “content valid” is one in which the test contains a fair sample of the tasks and skills actually needed for the job in question. Reliability : The consistency of scores obtained by the same person when retested with identical or equivalent test.
18. Some Types of Selection Test 1. Cognitive Ability Test Personality Test 3. Interview
19. Cognitive Ability Test Cognitive Abilities Tests: Paper and pencil or individualized assessment measures of an individual's general mental ability or intelligence.
20. Advantages of Cognitive Ability Test highly reliable verbal reasoning and numerical tests have shown high validity for a wide range of jobs the validity rises with increasing complexity of the job may be administered in group settings where many applicants can be tested at the same time scoring of the tests may be completed by computer scanning equipment lower cost than personality tests
21. Disadvantages of Cognitive Ability Test non-minorities typically score one standard deviation above minorities which may result in adverse impact depending on how the scores are used in the selection process differences between males and females in abilities (e.g., knowledge of mathematics) may negatively impact the scores of female applicants
22. Personality Test Personality Tests: A selection procedure measure the personality characteristics of applicants that are related to future job performance. Personality tests typically measure one or more of five personality dimensions: extroversion, emotional stability, agreeableness, conscientiousness, and openness to experience.
23. Advantages of Personality Test can result in lower turnover due if applicants are selected for traits that are highly correlated with employees who have high longevity within the organization can reveal more information about applicant's abilities and interests can identify interpersonal traits that may be needed for certain jobs
24. Disadvantages of Personality Test difficult to measure personality traits that may not be well defined responses by applicant may be altered by applicant's desire to respond in a way they feel would result in their selection lack of diversity if all selected applicants have same personality traits lack of evidence to support validity of use of personality tests
25. Interview Interviews: A selection procedure designed to predict future job performance on the basis of applicants' oral responses to oral inquiries.
26. Advantages of Interview useful for determining if the applicant has requisite communicative or social skills which may be necessary for the job can assess the applicant's job knowledge can be used for selection among equally qualified applicants enables the supervisor and/or co-workers to determine if there is compatibility between the applicant and the employees allows the applicant to ask questions that may reveal additional information useful for making a selection decision
27. Disadvantages of Interview subjective evaluations are made decisions tend to be made within the first few minutes of the interview with the remainder of the interview used to validate or justify the original decision interviewers form stereotypes concerning the characteristics required for success on the job research has shown disproportionate rates of selection between minority and non-minority members using interviews negative information seems to be given more weight not as reliable as tests
29. Training Need Analysis Training Objectives Training Delivery Training Evaluation Training Process What are the training needs for this person and/or job? Objective should be measurable and observable Techniques include on-the-job-training, action learning, etc. Measure reaction, learning, behavior, and results
30. Assessing Training Needs Task Analysis A detailed analysis of a job to identify the skills required, so that an appropriate training program can be instituted Competency Analysis Careful study of competency level to identify a deficiency and then correct it with a training program, or some other development intervention.
31. Competency Analysis Required competency level for certain position Competency Gap Competency Assessment Current competency level of the employee Training and Development Program
34. Training Matrix for Competency Development V = compulsory training Training Title
35. Enhance Training Effectiveness Make the material meaningful Provide for transfer to learning Motivate the trainee Training Effectiveness
36. Enhance Training Effectiveness Make the material meaningful At the start of training, provide the trainees with a bird’s-eye view of the material to be presented. Knowing the overall picture facilitates learning. Use a variety of familiar examples when presenting material Organize the material so that it is presented in a logical manner and in meaningful units Try to use terms and concepts that are already familiar to trainees Use as many visual aids as possible
37. Enhance Training Effectiveness Provide for transfer to learning Maximize similarity between the training situation and the work situation Provide adequate training practice Identify each feature of the step in the process
38. Enhance Training Effectiveness Motivate the trainee People learn best by doing. Try to provide as much realistic practice as possible Trainees learn best when correct response on their part are immediately reinforced. Trainees learn best when they learn at their own pace. If possible, let trainees pace themselves.
39. Type of Training Program Formal course OFF THE JOB Simulation Wilderness Trip Does not interfere with job Provides for fact learning Helps transfer of learning Creates lifelike situations Builds teams Builds self-esteem
40. Type of Training Program Job instruction training ON THE JOB Apprenticeship training Job rotation Mentoring Facilitates transfer of learning Does not require separate facilities Does not interfere with real job performance Provides extensive training Gives exposure to many jobs Allows real learning Is informal Is integrated into job
41. Evaluation of Training Effectiveness Level 1 - Reaction Level 2 - Learning Level 3 – Behavior Application Level 4 – Business Impact Four Levels of Training Effectiveness
42. Evaluation of Training Effectiveness Test the trainees to determine if they learned the principles, skills, and facts they were to learn. Evaluate trainees’ reactions to the program. Did they like the program? Did they think it worthwhile? Level 1 - Reaction Level 2 - Learning
43. Evaluation of Training Effectiveness What final results were achieved in terms of the training objectives previously set? Did the number of customer complaints about employee drop? Did the reject rate improve? Was turnover reduced, and so forth. Ask whether the trainees’ behavior on the job changed because of the training program. For example, are employees in the store’s complaint department more courteous toward disgruntled customers than previously? Level 3 – Behavior Application Level 4 – Business Impact
45. Why Performance Appraisal? Appraisal provide information upon which promotion and salary decision can be made. Appraisal provide an opportunity for a manager and his/her subordinates to sit down and review the subordinate’s work-related behavior, and then develop a plan for corrective action. Appraisal provide a good opportunity to review the person’s career plans in light of his/her exhibited strengths and weaknesses.
46. Performance Management Cycle Performance Planning (Setting Performance Targets) Regular Review and Monitoring Feed back Corrective Action Performance Appraisal and Evaluation Training & Development Plan Salary/Bonus Adjustment Career Development
47. Performance Management Cycle Defining Performance Standard/ Targets Appraising Performance Providing Feedback for Development Defining the performance standards means making sure that you and your subordinate agree on his/her duties and targets that you expect Appraising performance means comparing your subordinate’s actual performance to the standard/targets set in step one. Providing feedback means discussing plans for any development that is required.
48. Problems in Performance Appraisal Lack of standards Irrelevant or subjective standards Poor measures of performance Poor feedback to employee Negative communication Failure to apply evaluation data Common Performance Evaluation Problems
49. Bias in the Appraisal Process Halo Effect The "halo" effect occurs when a supervisor’s rating of a subordinates on one trait biases the rating of that person on other traits Central Tendency A tendency to rate all employees the same way, such as rating them all average
50. Leniency The problem that occurs when a supervisory has a tendency to rate all subordinates either high or low Bias The tendency to allow individual differences such as age, race, and sec affect the appraisal rates these employees receives. Bias in the Appraisal Process
51. Performance appraisal elements has two main categories: 2. Performance Result : Hard or quantitative aspects of performance (result) 1. Competencies : It represents soft or qualitative aspects of performance (process) Performance Appraisal Element
52. Competencies Score 2. Performance Result Score Overall Score Will determine the employee’s career movement, and also the reward to be earned Performance Appraisal Element
53. Element # 1 : Competencies Competency : Collaboration Draws upon the full range of relationships (internal, external, cross The company) at critical points in marketing and negotiations. Ensures events and systems, eg IT, for collaboration are in place and used. Manages alliance relationships through complex issues such as points of competing interest. Drives and leads key relationship groups across The company. Builds and maintains relationships across The company. Encourages co-operation rather than competition within the team and with key stakeholders. Uses cross functional teams to draw upon skills and knowledge throughout the organization. Uses cross functional teams to draw upon skills and knowledge throughout the organization. Involves teams in decisions that effect them. Builds internal and external networks and uses them to efficiently to create value. Actively builds internal and external networks. Balances complementary strengths in teams and seeks diverse contributions and perspectives. Responds promptly to other team members’ needs. Shares resources and information. Shares resources and information. Shares resources and information. Shares resources and information. Empathise with audience and formulates messages accordingly. Empathise with audience and formulates messages accordingly. Empathise with audience and formulates messages accordingly. Empathise with audience and formulates messages accordingly. Actively listens, and clarifies understanding where required, in order to learn from others. Actively listens, and clarifies understanding where required, in order to learn from others. Actively listens, and clarifies understanding where required, in order to learn from others. Actively listens, and clarifies understanding where required, in order to learn from others. Expert Advanced Intermediate Basic
54. Element # 2 : Performance Results Target should be measurable and specific
56. Career Planning and Development Providing employees the assistance to form realistic career goals and the opportunities to realize them Career Planning & Development
57. Entry Level First Line Middle Management Senior Management Top Management Join Company 22 years old Supervisor/Ass. Manager 26 - 29 years old Managers 29 - 35 years old GM/Senior Managers 35 - 45 years old CEO/BOD 45 - 55 years old Typical Career movement
58. Career Stage Trial Stage The period from about age 25 to 30 during which the person determines whether or not the chosen field is suitable and if it is not, attempts to change it. Stabilization Stage The period, roughly from age 30 to 40, during which occupational goals are set and more explicit career planning is made to determine the sequence for accomplishing goals
59. Mid career Crisis Stage The period occurring between the mid-thirties and mid-forties during which people often make a major reassessment of their progress relative to their original career ambitions and goals Maintenance Stage The period form about ages 45 to 65 during which the person secures his or her place in the world of work Career Stage
60. Decline Stage The period during which many people are faced with the prospect of having to accept reduced levels of power and responsibility. Career Stage
61. Career Anchors Career Anchor : A concern or value that someone will not give up if choice has to be made Career anchors, as their name implies, are the pivots around which a person’s career swings; a person becomes conscious of them as a result of learning about his or her talents and abilities.
62. Five Career Anchors Technical/ Functional Career Anchor Managerial Competence as a Career Anchor Creativity as a Career Anchor Autonomy and Independence as Career Anchor Security as a Career Anchor
63. Five Career Anchors Technical/ Functional Career Anchor People who have a strong technical/functional career anchor tend to avoid decisions that would drive them toward general management. Instead, they make decisions that will enable them to remain and grow in their chosen technical or functional field
64. Five Career Anchors Managerial Competence People who show strong motivation to become managers Their career experience enables them to believe that they have the skills and values necessary to rise to such general management position
65. Five Career Anchors Creativity People who go on to become successful entrepreneurs These people seem to have a need to build or create something that is entirely their own product – a product or process that bears their name, a company of their own, or a personal fortune that reflects their accomplishments.
66. Five Career Anchors Autonomy and Independence People who are driven by the need to be on their own, free from the dependence that can arise when a person elects to work in a large organization. Some of these people decide to become consultants, working either alone or as part of relatively small firm. Others choose to become professors, free-lance writers, or proprietors of a small retail business.
67. Five Career Anchors Security People who are mostly concern with long-run career stability and job security. They seem willing to do what is required to maintain job security, a decent income, and a stable future in the form of a good retirement program and benefits.
68. Career Management and the First Assignment Factors to keep in mind about the important first assignment, include : Avoid reality shock (reality shock refers to the result of a period that may occur at the initial career entry when the new employee’s high job expectations confront the reality of boring, unchallenging jobs. Provide challenging initial jobs Provide realistic job preview in recruiting Be demanding
69. Career Management and the First Assignment Provide periodic job rotation Provide career-oriented performance appraisals Encourage career-planning activities
70. Recommended Further Readings Gary Dessler, Human resource Management, Prentice Hall Susan Jackson and Randall Schuler, Managing Human Resource : A Partnership Perspective, South-Western College Publishing
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