HR at Hilton
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The document discusses human resources policies and practices at Hilton. It outlines Hilton's values of hospitality, integrity, leadership, teamwork and ownership. It then discusses identifying and recruiting the right employee candidates, providing training, and using a total rewards concept to approach compensation. The overall document focuses on how Hilton aims to attract, develop and retain top talent through its human resources strategies and programs.
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HR at Hilton
- 1. ‘ A MAN WAS WALKING DOWN THE STREET, CARRYING A HEAVY STONE. A PASSER-BY ASKED HIM WHY. HE REPLIED ‘I’M A SLAVE; I HAVE TO DO IT; I AM ORDERED TO.’ ANOTHER MAN WAS WALKING DOWN THE STREET, CARRYING A HEAVY STONE, AND WAS ASKED WHY. ‘I’M BUILDING A CATHEDRAL,’ HE REPLIED.’’ – ANON
- 2. HUMAN RESOURCES POLICIES GROUP A
- 3. VALUES & VISION H OSPITALITY We're passionate about delivering exceptional guest experiences. I NTEGRITY We do the right thing, all the time. L EADERSHIP We're leaders in our industry and in our communities. T EAMWORK We're team players in everything we do. O WNERSHIP We're the owners of our actions and decisions. N OW We operate with a sense of urgency and discipline. “ To fill the earth with the light and warmth of hospitality”
- 5. OUR MOST VALUABLE ASSET… Clients
- 6. “ FOR THE GOOD OF EMPLOYEES AND CLIENTS” CODE OF ETHIC
- 7. Code of Ethic Hilton CONFLICT OF INTEREST CONFIDENTIALITY PRIVACY COMPLIANCE WITH LAW TREATMENT TO OTHERS FREEDOM OF SPEECH GIFT AND ENTERTAINMENT
- 9. HR IDENTIFIES EMPLOYEE TARGET COLLECT CV SCREENING & EVALUATION Interview WORK SIMULATION PSYCHOLOGICAL TEST REJECTION PHONE VS. ACCEPTED MEDICAL CHECK REVIEW CONTRACT TERMS TRIAL MONTH INTERNAL EXTERNAL “ Employees are the most precious resource”
- 10. WHAT MAKES A GOOD CANDIDATE AT HILTON? Opportunity & Growth Skills Employee & Culture Personality & Value
- 12. WHAT HUMAN RESOURCES SHOULD PROVIDE CONDUCT A TRAINING NEEDS ANALYSIS IDENTIFY THE GAP BETWEEN ACTUAL PERFORMANCE AND THE EXPECTED PERFORMANCE FOCUS ON THE SPECIFIC NEEDS INHERENT TO EACH EMPLOYEE A TRAINING ROOM AVAILABLE FOR STUDY AND PRACTICE
- 13. TO WHAT PRUPOSE DO WE USE THESE MEANS INCREASE COMPETITIVENESS PREPARING STAFF MEMEBRS FOR PROMOTION MULTI SKILLING EMPLOYEES INCREASE INTRAHOTEL TRANSFERS INCREASE THE VALUE OF THE EMPLOYEE IN THE JOB MARKET
- 15. “ Getting employees to do the things they were hired to do is probably the biggest challenge ”
- 16. HOW TO APPROACH THE DILEMA OF COMPENSATION – TOTAL REWARDS CONCEPT
Editor's Notes
- http://gupea.ub.gu.se/bitstream/2077/23898/1/gupea_2077_23898_1.pdf
- http://humanresources.about.com/od/recruiting/a/recruitingtips.htm
- Corporate identify , reputation , to prevent from scandals and disruptions. To acquire a better environment for all employees. It is designed to reaffirm and promote Hilton Hotels Corporation ’s compliance with laws and ethical standards applicable in all jurisdictions in which Hyatt Hotels Corporation and its subsidiaries conduct their business. For a better work environment thus happier staff. Code of Conduct as an in depth view of what an organization believes a
- ( RED PART WILL NOT BE INCLUDED … JUST FOR US … LET S BREAK IT DOWN) Declare any conflict of interest to senior management or the Board. Not seek or accept offers of money, gifts, favors or entertainment which might influence or appear to influence the making of a business decision. Employees can not be involved in any other business or position outside their employment Only use company property for the use it was intended and not for personal use All employees should discuss about any conflict of interest to senior management or the board . Privacy Employees must respect the privacy of customers and other employees Compliance with law All Employees must understand the laws and regulation Treatment of others No discrimination Honesty and open manner
- current employees positively boosts morale and makes current staff members feel their talents, capabilities, and accomplishments are appreciated. Always post positions internally first Interview : HR & BEST EMPLOYEE OR ONE DOING THE SAME POSITION GOOD JOB DESCRIPTON DETAIL FOR HR AND EMPLOYEES TIME SET KEY REQUIRMENTS YOU NEED FROM EMPLOYEES : TRAIT , EXPERIENCES , CHARACTERISTIC.
- http://www.simplehrguide.com/basic-recruitment-process.html http://www.humancapitalintegrated.com/hiring.aspx http://www.nysscpa.org/cpajournal/2004/504/essentials/p64.htm