With the advent of dynamic business environment challenges triggers rigorous changes in the present context. Unless organizations unleash substantial resources,finds tough to survive. Among the resource, human resources are the critical and valuable asset of the organization and to face the intensified competition with your rivalries, manpower have to craft with tools and techniques. Business Etiquettes plays a vital role not only enhancing the employees morale at the workplace but also project them as brand advocates.
Interviews;How to take our career in your own hands;Persuasive Presentation;Mastering Meetings.Globalisation- its Perils and Pitfalls;Power Play and other Ticking Bombs
This document provides grooming and dress guidelines for men and women in a professional business setting. For men, it recommends keeping facial hair clean shaven, having a neat haircut above the collar and ears. It also provides guidance on proper dress attire including socks, shoes, neckties, trousers, and shirts. For women, it suggests keeping nails trimmed and hair pulled back, and avoiding tight, low-cut, or revealing clothing. It recommends conservative colored shoes with low heels and carrying a black or brown bag. The document concludes with notes on cultural differences in business attire across regions.
Personal Hygiene Importance and Grooming Checklist For Men & WomenExpressClinicsIndia
Hygiene refers to conditions and practices that help to maintain health and prevent the spread of diseases. Hygiene refers to behaviors that can improve cleanliness and lead to good health, such as frequent hand washing, face washing, and bathing with soap and water. It is estimated that washing hands with soap and water could reduce diarrheal disease-associated deaths by up to 50%.
What is Grooming? - The act of grooming is to make yourself look nice, neat and clean.
Get your personal health checkup @ http://bit.ly/2MzegOq
#Hygiene #hygienestandard #hygienepractice #hygienecarekits #hygieneiseverything #hygienetips #HygieneIsHope #Grooming #groomingtails #groomingworkshops #groomingmen #groomingproductsformen #groomingvideo #groomingwomen
Aarong is a leading Bangladeshi fashion brand known for its high quality sharees. It was founded in 1978 and now has 16 outlets across Bangladesh as well as online shopping. Aarong targets middle and upper class customers, especially women aged 19-36. It offers a wide variety of cotton, silk, muslin and jamdani sharees with traditional and contemporary designs. Aarong ensures quality through its production process and offers various payment and delivery options for customers' convenience.
- Shoppers Stop is an Indian department store chain with 90 stores across 42 cities. It offers clothing, accessories, beauty products, and home decor.
- The store located in Janakpuri, Delhi occupies three floors of a mall and offers women's, men's, and kids' fashion and other products.
- Shoppers Stop targets young middle-to-high income families with a premium product range priced from Rs. 299 to Rs. 30,000.
A guide to help demystify the professional fashion lingo and provide some helpful pointers to guarantee a great first impression from the moment you walk in the door for your next interview.
Soft skills is a term often associated with a person's "EQ" (emotional intelligence quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills play a vital role for professional success
The document provides guidelines for business attire. It discusses that attire communicates how seriously one takes an opportunity. For women, it recommends neutral colored blouses and skirts or pants in conservative fabrics. Shoes should have a 1/2 inch heel or less and complement one's outfit. Jewelry should be minimal. Casual business attire should have a classic, understated look with clean, wrinkle-free clothing that fits properly and is polished. The overall goal is to project a professional image while being comfortable.
The document provides guidelines for proper business etiquette in various contexts such as meetings, meals, telephone conversations, and email communication. It emphasizes the importance of manners, integrity, and tact. Specific tips include introducing oneself and others properly, having good table manners during business meals, maintaining organizational loyalty, treating customers fairly, speaking politely on the phone, writing concise and grammatically correct emails, and responding to messages promptly. Following business etiquette helps create positive impressions and smooth professional interactions.
The document provides an overview of operations at retail industry in India. It discusses [1] the growing organized retail sector in India compared to the largely unorganized traditional retail sector, [2] the various formats of retail operations including trends in urban and rural retail markets, and [3] some of the key challenges in retail operations related to location and merchandise selection. The objective of the project report is to examine current supply chain and operations management practices in the retail industry.
The document discusses the importance of grooming and maintaining a professional appearance when representing a business. It emphasizes that first impressions matter and grooming is an important factor. It provides tips for maintaining good hygiene, dressing appropriately, having good manners, and presenting a positive attitude. Grooming details include being clean-shaven, trimming nails, maintaining conservative hairstyles and footwear, and wearing neat, ironed uniforms. Smiling, acting with honesty and taking responsibility are also advised to make a good impression.
The document provides grooming tips for men and women in a professional work environment. For men, it recommends wearing simple shirts in light colors or white with dark trousers and belts. Dark or conservative ties are preferred without loud patterns. Clean, polished leather shoes and socks that match the trousers are suggested. For women, it recommends formal salwar kameez, shirts and trousers in solid colors without plunging necklines. Low heels between 1-1.5 inches in black or brown are recommended along with a simple work bag. Minimal jewelry like small earrings, one bracelet or bangle, and thin chains are acceptable. Loud patterns, dangling accessories, and multiple bangles should be avoided.
This document provides guidelines for corporate grooming and appropriate attire for Indian business meetings. It recommends wearing light or neutral colored sarees or salwar kameez and avoiding heavily embroidered or dark colored clothes. For western attire, it suggests wearing pants, skirts, or blazers in shades of grey, brown, off-white, navy, forest green, burgundy or tan. Accessories should be kept simple and professional. Proper grooming including neat hair and minimal jewelry is also advised to maximize one's visual impact and make a good first impression.
Soft skills, importance of soft skills, hard skills, soft skills, case study,...DevadattaSai Cheedella
https://docs.google.com/presentation/d/1MYQcp8dk2lzLSiS4uVL_klFTeWuLZZC4Jdlms8aOL0I/edit?usp=sharing
Soft skills, importance of soft skills, hard skills, soft skills, case study, guess the answers
This document provides guidelines for appropriate work attire. It advises dressing to blend in with coworkers as represented by the interviewer's attire and environment. Business casual is generally most acceptable. Examples of appropriate business casual include slacks, polos, dresses below the knee. Inappropriate items show too much skin or are revealing, tight, torn, or wrinkled. The goal is professionalism over personal style.
This presentation discusses different types of dressing sense and appropriate attire for various situations. It covers formal, semi-formal, and informal dress. Formal dress includes suits, dress shirts, trousers, ties, dress shoes and accessories for men, and sarees or formal outfits for women. Semi-formal allows for longer coats and optional vests. Informal consists of suits and trousers. Guidelines are provided around appearance, grooming, accessories and colors to project professionalism.
This document provides guidance on appropriate business attire. It emphasizes that attire should be sensitive to one's industry and role. First impressions through appearance can significantly impact one's career. The document outlines appropriate options for both business casual, such as pantsuits and skirts, and business professional attire, including suits. It stresses investing in quality, well-fitting clothing and following company dress codes.
Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organization. Those who violate business etiquette are considered offensive. The penalty for such behavior frequently lies in the disapproval of other organization members
This document discusses the importance of professional attire and personal grooming at work. It provides guidelines on appropriate clothing, accessories, hairstyles, makeup and personal hygiene for both men and women. Examples of recommended and not recommended clothing options are given for items like shirts, pants, shoes, jewelry and more. The document emphasizes presenting a clean, polished appearance and avoiding offensive habits to make a good impression.
Body language refers to the nonverbal communication conveyed through facial expressions, gestures, and postures. These cues can provide insight into a person's emotions, personality, and state of mind. Some examples of positive body language in a restaurant setting include maintaining eye contact with guests, smiling, standing up straight with relaxed shoulders, nodding to show engagement in conversations, and keeping an open posture without crossed arms or hands in pockets. It is also important to avoid nervous ticks and maintain personal space.
Body language is non-verbal communication through physical behaviors such as facial expressions, gestures, and posture. It can convey 93% of communication. Effective body language is important for making a positive impression at work and sending clear messages. Forms of non-verbal communication include eye contact, facial expressions, posture, gestures, and clothing and grooming, each of which can signify different meanings that should be considered. The presenter discussed various examples and dos and don'ts of non-verbal communication forms.
The document discusses etiquette and professional behavior in the workplace. It provides tips for proper etiquette in areas like dress, communication, meetings, and interactions with coworkers. Maintaining good etiquette is important for building strong relationships, creating a positive work environment, and presenting a good professional image. Etiquette helps prevent misunderstandings and disrespect among colleagues. Some key points include dressing appropriately for the workplace, using polite communication, being punctual and respecting others' time and privacy, and avoiding gossip or negative behaviors.
This document discusses nonverbal communication. It defines nonverbal communication as communication without words through gestures, facial expressions, eye contact, body language, etc. It lists several types of nonverbal communication including facial expressions, gestures, paralinguistics, body language, proxemics, and eye gaze. It provides examples and discusses how much communication is nonverbal versus verbal. It also provides tips for effective nonverbal communication including paying attention to signals, asking questions, using tone of voice and eye contact appropriately, and being aware signals can be misread.
This Slide Contains brief introduction on etiquettes along with various types of etiquettes including major one's
So one can understand fully about one's major aspect of personality.
The document discusses various aspects of communication including the definition of communication, the communication process, different styles of communication such as passive, aggressive and assertive, the importance of listening, and different types of communication such as verbal, non-verbal and written. It provides details on each of these topics, including the elements and benefits of different communication styles and types. The overall aim is to enhance the reader's understanding of effective communication.
This document discusses the importance of communication skills, including both oral and written communication. It covers listening skills, barriers to effective listening, techniques for effective listening, non-verbal communication skills, making effective telephone calls, and taking telephone messages. The key points are that communication skills are important for getting and doing well in a job, various forms of oral communication are used in the workplace, and both speaking and listening skills need to be developed.
Communication is an integral part of human being. Without this life couldn't be easier. Here is some skills to develop and improve your communication for better presentation.
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docxcockekeshia
Week 7 Instructor Notes
W7N1: Project Communication Overview
Approximately 70 (and some say up to 90%) of a project manager’s time is spent communicating and over 50% of their time is spent in meetings. Of the time spent communicating, approximately 45% of the time should be spent listening and no more than 30% should be spent talking.
The following are interesting facts, from Dr. Don Wetmore, regarding communication:
· The average person uses 13 different ways to control and manage their time
· The average person gets 1 interruption every 8 minutes or approximately 7 an hour or 50-60 per day
· On an average day, there are 17 million meetings in America
· The average worker sends and receives 190 messages per day
· There will be 2 million marriages in this country this year and 1 million divorces. 95% of divorces are caused by a “lack of communication”.
· The average working person spends less than 2 minutes per day in meaningful communication with their spouse or “significant other”.
· The average working person spends less than 30 seconds a day in meaningful communication with their children.
Communication is important – in both our professional and personal lives!
W7N2 How People Communicate
Project managers need to be able to communicate precise messages, where the receiving party understands the context, motive and message itself. A basic communication model helps in understanding what communication means.
Communication is two-way – we transmit information for the purpose of it being received and understood. Both the sender and receiver are involved in communication! What we transmit can be affected by “noise”, meaning that the receiver of the message may have a distorted message – they may be receiving something different than what we think we sent. That might be caused by the way we are sending or by the way they are listening. To avoid misunderstandings, we need to confirm that our message was understood accurately. Noise can be caused by many factors, including language, culture, or emotion. Noise can block out a message so the information is either not heard at all or is distorted. We need to use feedback to verify that our communications are successful.
There are various strategies for ensuring that messages are understood correctly and different strategies are needed for different types of communication channels. In face-to-face communications we can evaluate tone and voice and use body language in augment our words. While you must be careful to read cues correctly, face-to-face communications generally presents an environment where it is a bit easier to ensure your message is properly received. Consider the following:
· Email communication is 100% words (emoticons are marginally non-verbal communication)
· Telephone communication is 18% words and 82% voice tone
· Face-to-Face communication is 55% body language, 38% voice tone and 7% words
Be certain to think about the communication method we use..
Communication Diversity - Comparative Managementfarahm3d
The document discusses how cultural differences can impact communication and the meaning of gestures. It provides examples of several common hand gestures and their different interpretations across cultures. The key points are that gestures considered polite in one culture may be rude in another, and it is important to understand the cultural contexts and norms around non-verbal communication to avoid unintended offenses when interacting with people from other cultures.
Clean24x7 communication skills and office etiquetter Subodh Palande
This document provides information on communication skills and office etiquette for advancing one's career. It discusses the importance of maintaining positive workplace interactions and identifying behaviors that uphold etiquette standards. Examples are given of polite behaviors like greeting coworkers, saying thank you, being on time for meetings, and respecting others' workspaces. Rude behaviors that bother employees, like poor hygiene, gossip, and inappropriate jokes, are also outlined. The document also presents scenarios involving language use and noise distractions in the office and discusses how to best handle those situations. Overall, it stresses that proper communication and etiquette create a respectful and productive work environment.
Non verbal communication or body language is a part of effective communication skills even it has more importance than verbal communication, great speakers are very professional in using body language to enhance their speech.
Verbal and non verbal communication skillsMattRogero
The document discusses verbal and non-verbal communication. Verbal communication involves sounds and speech, while non-verbal communication relies on body language without noises. Examples of good communication skills include speaking clearly, using sign language, texting, listening, maintaining eye contact, having positive facial expressions and posture, using gestures appropriately, and having good manners. Bad communication can result from not facing the person, not listening, and lacking facial expressions. The Egan Soler theory promotes effective non-verbal communication through maintaining eye contact, an open posture, leaning in, facing the person squarely, and staying relaxed.
This document discusses various aspects of corporate etiquette and communication etiquette. It covers topics like what corporate etiquette is, the benefits of etiquette, email etiquette, phone etiquette, meeting etiquette, business card etiquette, dining etiquette, handshake etiquette, dressing etiquette, common courtesy expressions, phrases for greetings, steps for introductions, the role of body language in etiquette, and behaviors to follow and avoid regarding etiquette. It also provides guidance on communication etiquette including paying attention, showing you are listening, providing feedback, deferring judgment, and responding appropriately. It outlines do's and don'ts of non-verbal etiquette and components of body language that affect etiquette like posture
Diploma i ecls_u-5_spoken english skills and body languageRai University
This document provides information about spoken English skills and body language. It discusses the meaning of self-introduction and how to give an effective self-introduction in the classroom or in a speech. It also defines body language and discusses its importance in communication. The document then lists several body language flaws to avoid such as fidgeting, hands in pockets, crossed arms, and looking down. It provides examples of positive body language like making eye contact, sitting upright, and nodding. Finally, it discusses specific gestures and their meanings, such as steepled hands indicating confidence and crossed arms showing defensiveness.
The document provides information on various aspects of communication skills. It discusses the importance of communication and defines communication as the sharing of information between individuals to reach a common understanding. It outlines different elements of communication including verbal, non-verbal, written and telephone communication. It also discusses perspectives in communication, factors affecting perspectives, and styles of communication including assertive communication.
Bdft i ecls_u-5_spoken english skills and body languageRai University
This document provides information about spoken English skills and body language. It discusses the meaning and importance of self-introductions, and provides examples of how to introduce oneself in classroom and speech settings. It then defines body language and discusses its key features. The document outlines several body language flaws to avoid such as fidgeting, crossed arms, and looking down. It provides guidance on displaying confident and positive body language through techniques like making eye contact, sitting upright, and gesturing with open palms. Finally, it examines some specific body language signals and their meanings, both positive and negative.
The document provides guidance on business etiquette and public speaking skills. It discusses the importance of first impressions and outlines behaviors for greetings, introductions, and interactions between men and women colleagues. Five key business manners are emphasized: being prepared, arriving early, dressing appropriately, being gracious, and following through. Tips are provided for giving presentations, including proper use of gestures, attire, and managing mistakes or distractions. Business dress codes and international table manners are also reviewed. Overall, the document stresses the significance of etiquette, body language, and appearance in professional settings.
Bba i ecls_u-5_spoken english skills and body languageRai University
This document provides information about self-introductions, body language, and spoken English skills. It defines self-introduction and discusses how to give effective self-introductions in the classroom or in a speech. It also defines body language, lists common body language flaws to avoid and positive body language cues. Examples of general conversations in English are provided. The document concludes with resources for further information.
Mannerism refers to a person's characteristic habits or style when performing actions or speaking. The document discusses positive and negative mannerisms and provides examples of each. Positive mannerisms include standing up straight, making eye contact while speaking, and smiling. Negative mannerisms include poor preparation, anxiety, and language problems. The document then lists eight basic examples of mannerisms in speech, such as choosing words wisely, thinking before speaking, avoiding loud speech, speaking respectfully of others, and not swearing or using foul language.
The major motto of this ppt is to ignite entrepreneurship skills and manifestation of corporate skills among the students lacking in entrepreneurial skills.
Importance of rural entrepreneurship in rural areas and how to overcome the curb of migration from rural to urban areas. opportunities for village people in transforming village citizens into corporate nation citizens.
The World Trade Organization (WTO) came into being on January 1, 1995 replacing the General Agreement on Tariffs and Trade (GATT). The WTO oversees international trade and resolves trade disputes between member nations. It aims to ensure free and fair trade globally through agreements covering trade in goods, services and intellectual property. The WTO currently has 153 member countries and works to lower trade barriers through negotiations while providing a framework for implementing trade agreements and monitoring national trade policies.
The document discusses entrepreneurial strategy for new market entry. It defines new entry as offering a new product, offering an existing product in a new market, or creating a new organization. Entrepreneurial strategy involves both generating and exploiting new entry opportunities in a way that maximizes the benefits of newness while minimizing costs. The key aspects of entrepreneurial strategy discussed are assessing new entry opportunities, developing an entry strategy, and managing newness through the creation of a new organization.
Entrepreneurship Development PPT IntroductionMadhusudhanGoud
Entrepreneur is the person who can change the fate of the environment and also society at large. in this PPT i explained the introduction of entrepreneurship and its importance.
Human Resource is the unique and valuable assets of the organization. But selecting the right person right time and right place plays a vital role for the organization.But before going for choosing the right number of people, we need to decide how to plan what number of people is required for the organization. in this present PPT i have highlighted the the role of HRP and its importance.
The 1991 Industrial Policy in India aimed to liberalize and globalize the Indian economy. Key objectives included removing restrictions on foreign direct investment and domestic entrepreneurs. Major reforms included relaxing industrial licensing, allowing more foreign investment and technology, revising public sector policy, and reducing monopolistic restrictions. The policy reduced the number of industries requiring licenses from 25 to 6, and allowed up to 51% foreign equity in priority sectors. It also aimed to increase efficiency and competitiveness of public sector firms through portfolio reviews and greater autonomy. The reforms integrated India's economy with global markets and increased private participation.
This document discusses foreign direct investment (FDI) in India. It defines FDI and other related terms like foreign institutional investors, depository receipts, and foreign currency convertible bonds. It outlines different forms of FDI like joint ventures, acquisitions, and wholly owned subsidiaries. The document also discusses factors that influence FDI, reasons for companies to invest abroad, and costs and benefits of FDI to both home and host countries. It provides examples of sectors where FDI is prohibited in India and explains the process for an Indian company to receive FDI.
The document discusses the business environment and its key components. It states that each business operates within a unique environment that influences and is influenced by the business. It also notes that facets of business are changing more rapidly in the new economy compared to earlier years. The document outlines the micro and macro environment, including factors such as consumers, competition, and technological, economic, cultural, social, and political conditions that comprise the overall business environment.
This document defines key terms and characteristics related to entrepreneurship. It discusses that an entrepreneur is someone who starts a business by taking on risk and uncertainty. The document outlines characteristics of successful entrepreneurs like passion for their business, customer focus, perseverance, and a tolerance for risk. It also provides examples of entrepreneurs like Bill Gates, Michael Dell, and Larry Ellison. The functions of an entrepreneur are identified as generating ideas, conducting market research, raising funds, recruiting employees, and taking on business operations and risk. Qualities like hard work, leadership, analytical skills, innovation, and self-confidence are described.
HR plays an important role in mergers and acquisitions by defining the new organizational architecture and identifying parts that need restructuring. The HR department must conduct an audit to assess what needs to change, and identify methods to renovate architectural components. HR also needs to set clear priorities like promoting teamwork and implementing pay-for-performance programs. During strategic evaluations, HR should provide data on its return on investment and be rated by customers to assess how its initiatives support business strategy goals.
This document discusses the need for employee training and different training methods. It begins by outlining reasons for training like improving performance, updating skills, and meeting organizational goals. It then describes different types of on-the-job and off-the-job training methods. On-the-job methods include job instruction, apprenticeships, job rotation, and committee assignments. Off-the-job methods include lectures, simulations, case studies, and role playing. The document concludes by noting training needs to be assessed and tailored to organizational objectives.
The document discusses the selection process in organizations. It defines selection as the process of choosing the most suitable candidate for a job from available applicants. The key steps in the selection process discussed are job analysis, developing job specifications, recruitment, preliminary screening interviews, tests and evaluations, core interviews, reference and background checks, and making a final job offer. The document also discusses different types of interviews like preliminary, selection and decision-making interviews conducted during this process.
Explore how Artificial Intelligence is reshaping Human Resources across three key areas: recruitment, employee support, and predictive analytics. From AI-driven candidate screening to intelligent chatbots and data-powered insights, discover how these technological advancements are streamlining HR processes, enhancing employee experiences, and empowering HR professionals to make strategic decisions. Learn how embracing AI in HR can prepare organizations for the future of work and drive workforce success.
12 Crucial Employee Recognition Ideas for Large Companies.pptxVantage Circle
Boosting employee morale and retention is pivotal for large companies. Discover 12 innovative and effective employee recognition ideas tailored for big organizations to appreciate and motivate their workforce. From personalized awards to company-wide celebrations, these strategies help foster a positive work environment and enhance productivity. Dive into creative solutions such as peer-to-peer recognition programs, milestone celebrations, employee of the month initiatives, and more. Learn how to implement these recognition ideas seamlessly into your company's culture, ensuring every team member feels valued and appreciated. Enhance your corporate culture and drive employee engagement with these practical and impactful recognition methods.
Widespread HR - Best Payroll OutsourcingWidespread HR
Widespread Private Limited offers a wide range of service solutions for the essential building block of every organisation: human resources. Business strategies, process and people outsourcing, recruitments, and training make up the core set of services.
3. • Etiquette is code that governs the
expectations of social behavior, according to
the contemporary conventional norm within
the society.
• Definition: It is conducting yourself
respectfully and courteously in the office or
workplace-first impressions are important!
• You are the ambassador/s of the business.
• Etiquette is dependent on culture; what is
excellent in one society may shock another.
4. The etiquette of business is the set of written
and unwritten rules of conduct that make
social interactions run more smoothly.
5. It implies to how do you interact in your office, with your
co-workers, your behavior and your attitude in the
workplace
6. Body Language speaks louder than
words
• Body language is nonverbal communication that
involves body movement.
• Body language alone comprises of 55% of total
communication whereas
• spoken words comprise of 7% and
• tone of voice comprise 38%.
7. Gesture
• A movement of part of the body, especially a
hand or the head, to express an idea or
meaning.
• Gesture of a person convey much more than
what he speaks
8. Waving of hand to indicate good bye
or draw the attention of a person
15. Posture
• The position in which
someone holds their body
when standing or sitting.
• Means “an attitude or
position of body”
• Each movement of body
has expressive & defensive
functions.
• The way, in which we sit or
stand, walk in walk out tells
a lot about us.
• A good posture indicates
confident attitude.
20. Evaluating what your own
posture says about you
• To determine what your own posture reveals about
your self-image or mood, follow these steps:
1. Stand in front of a full length mirror and take a
good, long look at yourself.
2. Turn away for a moment. This time decide how
you want to be perceived.(Dominant, submissive,
bored, angry, surprised?)
3. Turn back towards the mirror, having adopted
the image you want to portray.
21. Facial Expression
• All facial organs on
human face indicates
facially expressive
message.
• These are hair,
forehead, eyebrows,
eyes, mouth, chin,
nose, lips, ears, teethe,
tongue etc.
• Facial expressions
comes naturally hence
it is beyond the control
of speaker.
33. More Body Language Examples and
Their Meaning
Arms Crossed in front of the
Chest
This is one of the body language
examples that indicate that one is
being defensive. The body
language meaning of crossed
arms may also show disagreement
with opinions and actions of other
people with whom you are
communicating.
34. Biting of nails
Nail biting demonstrates
nervousness, stress, or
insecurity. Many people bite
nails without realizing they
have the habit.
Hand on cheek
This body language example indicates that
one is lost in thought, maybe considering
something. When your hand is on your
cheek and your brows are furrowed you
may be in deep concentration.
35. Finger tapping or
drumming
This action demonstrates
that one is growing tried
or impatient while waiting.
Touching the nose
Touching or rubbing the nose
signifies disbelief, rejection, or
lying about something.
36. Prisk rubbing of the hands
This may show that the hands
are cold, which may mean that
one is excited about something,
or waiting eagerly.
Placing Finger tips together
This is called “steepling,” or
placing fingertips together to
demonstrate control or
authority.
Open
40. • The kind of dress we use & the way in which
we groom ourselves shows our status &
attitude.
• We influenced how others look & clothes they
wear
• Physical attractiveness plays an important role
in our assessment of people.
• Persons dress & physical appearance conveys
great deal of information about him
42. • Women, in particular, believed that dressing
the part was a vital factor in attaining success:
53% of them felt aspiring female execs needed
to toe a very conservative line, avoiding flashy
make-up, plunging necklines, too-short or too-
tight skirts, and long fingernails — exactly the
sort of sartorial no-nos UBS spelled out.
Indeed, half the women surveyed and 37% of
the men considered appearance and EP to be
intrinsically linked; they understood that if you
don’t look the part of a leader, you’re not
likely to be given the role.
43. Business Clothing Essentials
• People will ask me, “Can I wear this outfit?” My
answer is, “I don’t know unless you have paid
attention to the FACS.”
• F stands for fit
• A stands for accessories
• C stands for color
• S stands for style
44. F stands for fit: Your
clothing needs to fit
properly. You can spend a
fortune on an item, but if it
is too big or too small, it
isn’t going to look good. One
man bought shirts a size
larger in order to have a
fitted neck. But there was all
this extra fabric hanging at
his sides. He looked like he
was wearing his big
brother’s shirt
45. Gents Ladies
A stands for accessories: You need good quality
accessories that complete your outfit without
overpowering it. They are the finishing touches for your
clothes, and they can be a good way to add color to your
outfits. All accessories should be of good quality and in
good condition.
46. C stands for color: Pay attention to your color
choices. Darker colors usually convey a stronger
impression than lighter ones. Lighter colors may
not be as powerful, but they can be very
appropriate, especially in warmer climates.
47. S stands for style: Clothing styles can range from very
formal to very informal. You generally want to be at the
same level, or one step above the level, of the people
with whom you are interacting. It builds your credibility
49. The Etiquette of Talking to Your Phone
• Be considerate of others. This is the main
etiquette suggestion to keep in mind, and of
course, it is applicable to all types of phones.
When you are in public, you are sharing space
with others, and your use of your phone
should never disturb others. People
sometimes forget where they are, or they
don’t pay attention to their surroundings.
50. • Don’t keep trying. If Siri doesn’t understand
your request, try alternative wording. Simply
talking louder won’t change her response.
After two or three failed attempts, use the
Internet.
• Don’t yell. Use a quiet, conversational voice.
Barking commands to a phone in public is
disruptive and annoying to others.
• Respect quiet zones. If talking on your phone
is not allowed, neither is talking to your
phone.
51. What you must not to do
• Don’t try and find the best friends among your
colleagues.
• Don’t try and get up, close and personal with your
boss.
• Don’t try and seek audience from the next cubicle
when talking on the phone.
• Don’t keep ringtones of your mobile very loud when
at work.
• Don’t peep over your colleague’s shoulders to read
their emails.
• Don’t entertain jokes that have sexual overtones.
• Don’t comment on people’s sense of dressing.
• Don’t try and seek unnecessary attention by
constantly talking about your achievements.
52. What you must do
1. Do reply to office mails and try to use lower
cases while typing as bold letters signify a
scream.
2. Do keep you voice low while talking.
3. If you have a problem that may force you to stay
away from work, keep your boss in the loop.
4. Do congratulate a colleague on his/her
achievements even if you do not approve of
his/her ways.
5. Do not forget to shut you mobile phone during
meetings.
53. Tips on office etiquette
• Brrring, brrring– Ringtone may irritate others
• Empathy
61. Don’t be a whiner
Don’t party like a rock star
62. • Be mindful of others needing the printer
• Keep your music to yourself
63. • Do recover gracefully
1. Address the issue directly and don’t ignore it or
try to cover it up.
2. Apologize to the appropriate individuals and
acknowledge that you made a mistake.
3. Make any necessary amends or take any action
needed to remedy the situation.
4. Learn from your mistake and don’t repeat it
again.
64. Top 6 ways graciously meet and greet
people in your office
1. Stand up whenever you meet or greet someone.
2. Smile
3. Make eye contact
4. Proper introduction
5. Handshake
6. Pay attention to names of people whom we
meet.