This document provides information about purchasing a 3Com 3CV21200 VCN Services Switch 100 from Launch 3 Telecom. It describes payment and shipping options, warranty and return policy, and additional services offered like repairs, maintenance contracts, and de-installation. Customers can purchase the switch by phone, email, or online form and receive same day shipping with tracking for orders placed before 3pm EST.
This document provides information about purchasing a ClearComm CCFA3581W 8501900 MHz Diplexer from Launch 3 Telecom. It describes how to purchase the product through their website or by phone, details same day shipping and tracking, and outlines their warranty and return policies. Additional services offered by Launch 3 Telecom include repairs, maintenance contracts, de-installation, equipment storage, and testing.
This document provides information about purchasing a 3Com CP72A11 product from Launch 3 Telecom. It details payment and shipping options, same-day shipping availability, warranty and return policies, and additional services offered by Launch 3 Telecom such as repairs, de-installation, and asset recovery. The document promotes Launch 3 Telecom as a supplier of 3Com and other telecom equipment.
This document provides information about the Valmont CH120 12" COAX HARDWARE KIT. It can be purchased from Launch 3 Telecom for telecom equipment needs. Launch 3 Telecom has over 15 years of experience and offers competitive pricing, payment options including credit cards, purchase orders, and shipping within the US. The CH120 comes with a warranty and can be returned if needed. Additional services like repairs and logistics are also available from Launch 3 Telecom.
This document provides information about purchasing a 3Com 3C0503400-00 TC CDMA IWF QNC HiPER ARC product from Launch 3 Telecom. It details how to purchase the product via phone, email, or by sending a request for quote online. It also provides information about Launch 3 Telecom's payment options, same-day shipping and tracking, warranty, and additional repair and logistics services available.
This document provides information about purchasing a 3Com 3C96120M-TPP 20 port RJ45 module from Launch 3 Telecom. It describes the product, lists contact information for purchasing, and details shipping and warranty policies. Launch 3 Telecom also offers related services like repairs, maintenance contracts, and equipment de-installation.
This document provides information about purchasing a 3M 25PJL00021AAJ part. It details how to purchase the part by phone, email, or online request form. It also provides information on payment methods, same-day shipping and tracking, warranty, and additional services offered by Launch 3 Telecom such as repairs, maintenance contracts, and de-installation.
This document provides information about purchasing a 3Com 83-0829-000 20MB Flash Card from Launch 3 Telecom. It describes how to purchase the item via phone, email, or by submitting a request for quote online. It also provides details about payment methods, same day shipping and order tracking, warranty, and additional services offered by Launch 3 Telecom such as repairs, maintenance contracts, and equipment de-installation.
This document provides information about purchasing a 3M 152220-0100GB product from Launch 3 Telecom. It describes the product, payment and shipping options, warranty, and additional services offered by Launch 3 Telecom such as repairs, maintenance contracts, de-installation, and recycling. Customers can purchase the product by phone, email, or online form and receive same day shipping if their order is placed by 3PM EST.
Launch 3 Telecom sells a 3Com 3C96612M-TP-A 12-port switch module and offers various services related to telecom equipment. They provide contact information to purchase the switch module or request a quote and accept various payment methods. Orders are shipped same day if received by 3PM EST via carriers like UPS and FedEx and include tracking. A warranty and return policy is included and customer service is available to assist with orders. Additional services offered include repair, maintenance contracts, de-installation, consignment, recycling and telecom installation.
This document provides information about purchasing a 3M 80610097224 product from Launch 3 Telecom. It describes the product, lists contact information for purchasing, and details payment and shipping options. It also outlines the warranty and available services from Launch 3 Telecom such as repairs, maintenance contracts, de-installation, and recycling.
This document provides information about purchasing a 3Com 3C15010C product from Launch 3 Telecom. It describes the product, details payment and shipping options, and discusses the warranty and additional services offered by Launch 3 Telecom such as repairs, maintenance contracts, de-installation, and recycling.
This document provides information about purchasing a 3Com 3C900BTPC Ethernet PCI card from Launch 3 Telecom. It describes Launch 3 Telecom as a supplier of telecom hardware and 3Com replacement parts. It provides details on payment methods, same-day shipping and tracking, warranty, and additional repair services offered by Launch 3 Telecom.
This document provides information about purchasing a 3M 6689757-14 part from Launch 3 Telecom. It lists contact information for purchasing, describes same day shipping and tracking availability, and outlines the warranty and return policy. Additional services offered by Launch 3 Telecom include equipment repair, maintenance contracts, de-installation, storage, and third party logistics.
This document provides information about the 3M ECWS61M-1 adjustable fabric wrist band and 6-foot coil cord. It describes how to purchase the product from Launch 3 Telecom, including payment and shipping options. It also provides details on Launch 3 Telecom's warranty, repair, and other telecom services.
This document provides information about purchasing a 3M 80610120976 part. It describes how to purchase the part by calling, emailing, or clicking to send a request for quote. It details payment and shipping options and includes the company's return and warranty policies. The company also offers services like repair, maintenance contracts, de-installation, equipment storage, and more.
This document provides information about purchasing a 3M 80-6100-8902-3 Better Buried Closure from Launch 3 Telecom. It describes how to purchase the product via phone, email, or by submitting a request for quote online. It also provides details about payment methods, same-day shipping and tracking, warranty, and additional services offered by Launch 3 Telecom such as repairs, maintenance contracts, de-installation, and recycling.
This document provides information about purchasing a 3M RN504022F part from Launch 3 Telecom. It lists contact information for purchasing, describes Launch 3 Telecom's payment and shipping policies, and outlines the warranty and additional services offered, such as repairs, maintenance contracts, and de-installation.
The customer communication policy for merchants on the ShopClues platform prohibits direct communication between merchants and buyers regarding pre-sale, orders, payments, shipping, post-sale or returns. Merchants are also not allowed to engage in direct or indirect marketing communication with buyers. ShopClues can intermediate communication for specific product inquiries or issues, but merchants should not communicate directly with buyers. Violations of this policy can result in actions like product listing cancellation, limits on account privileges, account suspension, or loss of top rated merchant status.
How Should Suppliers be Penalized for Late Deliveries or Poor QualityBill Kohnen
Improving and maintaining supplier performance is an important topic for global purchasing professionals. There is a continuum of approaches and tools that can be used including use of penalties and or incentives. A recent Linked In discussion on the topic of supplier penalties resulted in global interest and comment and this is a summary of many of the observations,
The document provides training on out-of-stock (OOS) issues for Jumia vendors. It defines OOS, outlines Jumia's shipping and order fulfillment processes, and discusses the key causes of OOS including lack of inventory and order cancellations. The document also explains the impacts of OOS such as penalties, lost sales, and potential de-listing. It provides recommendations for vendors to avoid OOS through proper inventory management, order scheduling, and responding promptly to system errors.
The document provides training on out-of-stock (OOS) issues for Jumia vendors. It defines OOS, explains Jumia's shipping and order fulfillment processes, and identifies common causes of OOS like lack of inventory, incorrect pricing, and delays. The effects of OOS on a vendor's business are outlined, including lost sales, fines, and potential delisting. Solutions to avoid OOS are presented, such as proper inventory tracking, scheduling fulfillment, and escalating errors.
Order Fulfillment Services- A Business.com GuideBusiness.com
There are many stages an order must pass through that involves software systems and physical systems. It’s no wonder companies large and small are contracting out this function to specialized order fulfillment services providers. Use this Business.com to help to choose a basic or advanced order fulfillment service.
Seller Onboarding - Day 7 - Order ManagementSellOnFlipkart
The document discusses key aspects of order management for sellers on Flipkart marketplace. It explains the order lifecycle from order placement to delivery. It covers important order management components like shipment records, packing lists, invoices and shipping labels. It also describes order cancellation policies, packaging guidelines, and how sellers can mark orders as ready for dispatch and track order status. The payment process and dispute resolution procedures are also overviewed.
The document provides information about purchasing systems and processes. It defines a purchasing system, describes key functions and types of purchasing methods. These include tender systems, blanket orders, e-purchasing, subcontracting, rate contracts, petty cash systems, imports and more. It also outlines the advantages and disadvantages of various methods. The document gives details on concepts like tenders, blanket orders, subcontracting, capital equipment purchase and imports. It provides best practices for maintaining accountability, authorization, separation of duties, security of assets, review and reconciliation in purchasing. Finally, it outlines an audit plan to ensure purchasing policies and procedures are followed.
The article discusses the many benefits of starting a dropshipping business. Dropshipping is an ecommerce model where the store owner does not keep products in stock. Instead, when a customer places an order, the store owner purchases the item from a third party supplier and has it shipped directly to the customer.
The article outlines how dropshipping dramatically reduces the costs and risks associated with starting an online business. Because the store owner does not have to purchase inventory upfront, startup costs are very low. All you need to begin is a laptop, internet connection, web hosting, and a supplier. This allows entrepreneurs to launch an ecommerce store for less than $100.
In addition to low startup costs, dropshipping businesses have low overhead expenses. With no warehouse or inventory costs, the main operating costs are just marketing and customer service. This lean overhead structure increases profitability.
Dropshipping is also scalable, allowing businesses to easily expand without logistical constraints. Because there is no physical inventory or warehouse to manage, sales can be grown exponentially. Dropshippers can ride viral momentum without worrying about overwheloning operations or costs.
Minimal risk is another big advantage of dropshipping. The business owner does not have to worry about getting stuck with excess unsold inventory since products are only ordered once purchased by a customer. Returns and defects are also handled by the supplier, saving headaches.
Location independence is another benefit outlined. Because there is no physical warehouse, dropshipping businesses can be run remotely from anywhere with an internet connection. Automation also minimizes the manual tasks needed to run operations.
The article explains how dropshipping provides access to a wider selection of products since you can source inventory from multiple suppliers. This creates an extensive online catalog for customers.
Dropshipping eliminates the need to purchase, stock and ship products yourself. The supplier handles all of this. The store owner simply manages the digital storefront. This appeals to those who don't want to deal with physical products.
Built-in supplier relationships are another advantage outlined. Suppliers provide the product catalog and take care of fulfillment so store owners can focus more on sales and marketing.
The article also notes how dropshipping reduces excess inventory risks since you only buy products once an order comes in. The supplier bears the risk of overstocking.
In summary, the author highlights how dropshipping provides an easy, low-risk way to start an online business. By leveraging dropshipping suppliers for inventory and fulfillment, entrepreneurs can launch quickly without heavy upfront investment or logistics headaches. The many benefits make dropshipping an appealing model for ecommerce newcomers.
Wilson Perumal & Company is a management consultancy that provides retail consulting services focused on optimizing strategy, reducing complexity, and driving tangible returns. They have offices in North America and Europe. Their retail service offerings center around omni-channel strategy, store operations, workforce optimization, inventory optimization, and supply chain consulting. Their approach involves identifying complexity barriers that interrupt execution and achieving strategy in order to improve the customer experience and business results.
Liquidation: Get the best yields out of your returned inventory with Liquidat...SellOnFlipkart
Liquidation allows sellers to resell returned inventory through Flipkart's partners to increase their yields. Sellers log returned products on the Liquidator's portal. After verification, the Liquidator schedules a pickup. Within 12 days, sellers receive 90% of the original selling price. The process involves sellers uploading return details, verification by Flipkart and the Liquidator, pickup scheduling, and payment issuance. Sellers must keep returned items sealed until upload to ensure proper verification and acceptance for liquidation.
Channel & distribution system of nestle india ltdGopal Kumar
An In depth Study on Sales & Distribution Management practices at Nestle India Ltd. Finding were counter analysis,distribution system and order taking.Suggestion was to have an efficient distribution system according to the counters
The document describes the services offered by Rollingdice Company including ERP solutions, supply chain management, sales management, inventory management, and logistics management. It provides details on each of these services and how they can help businesses manage suppliers, sales, orders, inventory levels, and deliveries in an integrated system. The overall goal is to provide business intelligence and optimization to help companies run efficiently.
I recently completed a Lynda Certification on Logistics Foundations. I created this presentation to show the bottom line knowledge that I learned. Please feel free to share any feedback!
The document provides tips for improving credit control procedures. It emphasizes that effective credit control starts before a sale with knowing customers and their creditworthiness. It recommends creating a clear credit control process that includes steps like sending invoices immediately, making courtesy calls to check payment status, and escalating letters if payment is late. It also suggests maintaining stop lists for late-paying customers, regularly reviewing accounts, and being proactive in chasing overdue payments. The tips stress maintaining strong relationships with customers and suppliers to help manage cash flow. Outsourcing credit control or hiring a dedicated credit controller can also help businesses improve their processes.
This document provides tips for improving credit control procedures. It discusses the importance of effective credit control for business cash flow. It then provides steps businesses can take before, during, and after a sale to improve credit control, such as creating a clear credit control process, knowing customers, compiling stop lists, reviewing performance, and outsourcing credit control if needed. It also discusses tips for chasing unpaid invoices such as updating cash flow forecasts and using debt collection agencies if needed. The overall document aims to provide a comprehensive guide to establishing and maintaining strong credit control.
The document provides tips for improving credit control procedures. It discusses establishing clear credit control procedures from the start of an order through payment. It emphasizes the importance of knowing customers by checking their creditworthiness before selling and maintaining stop lists. The tips cover ongoing credit control like assessing performance, using credit insurance, hiring a credit controller, and maintaining relationships with banks. It also discusses chasing payments once terms are exceeded, being proactive in debt recovery, and using collection agencies if needed. The overall message is that effective credit control requires planning and diligence at every stage.
- Wilson Perumal & Company is a management consultancy with expertise in retail operations strategy. They take a unique approach to aligning strategy, complexity, and operations to optimize results and drive tangible ROI for clients.
- Their retail service offerings focus on five key areas: omni-channel, store operations, workforce optimization, inventory optimization, and supply chain. They help clients address complexity issues and barriers to successful strategy execution.
- Typical results for clients include sales increases of 2-3%, improved fulfillment rates by 10-15%, payroll reductions of 2-3%, and inventory turns improvements of 5-10%. Clients praise WPC's analytical approach and ability to drive tangible operational improvements.
The document describes a Business Guru service offered by Shopclues to help merchants improve their sales. A Business Guru is an account manager that provides data-driven advice on products, pricing, and deals. They help merchants with tasks like catalog organization, product uploads, and identifying top products. Business Gurus guide merchants through various Shopclues seller tools and services. Merchants who use the service report increased orders and sales. The document shares merchant testimonials and outlines the phases of support provided in the Business Guru packages.
The document describes a payout calculator tool that allows sellers on the ShopClues marketplace to calculate the expected payout for listing products. It provides steps for sellers to log in, select a product category, and view payout estimates to help inform pricing decisions and participation in promotions. The goal is to enable sellers to make informed choices about listing prices.
ShopClues Business Intelligence Service (SCBI) FAQsShalini Nandwani
ShopClues Business Intelligence (SCBI) provides sellers insights into best selling products on ShopClues to help sellers stock the right products. SCBI data includes top 25 products by sales and trends, updated monthly. It helps with inventory management, pricing, understanding customer demand. Both new and experienced sellers can purchase SCBI reports through their Store Manager Panel and view report widgets and details. Sellers can also purchase top products in bulk directly from ShopClues.
This document provides instructions for using the ShopClues Business Intelligence (SCBI) tool. It explains how to log in to SCBI, select categories to view products and sales data for, and how to use filters to analyze purchasing trends by month or category. Information is also given on starting to sell products on ShopClues and buying products in bulk directly from ShopClues Wholesale.
This document outlines Shopclues' order processing fee policies, which charges merchants a flat fee per completed order based on the expected payout of the order. The fee is applied to all complete orders and is not applied to cancelled, return, or exchange orders. The fee structure ranges from Rs. 6-20 per unit depending on the expected payout amount and is deducted from merchant payouts monthly. The document also provides FAQs on how the fee works and how it differs from other fees charged by Shopclues.
This document outlines ShopClues' return to origin (RTO) and courier return policies. ShopClues commits to 100% RTO delivery within 45 days (60 days for tier 4 locations), compensating merchants for any price drops between delivery and return. Merchants must raise tickets within 30 days of the expected delivery date if a product is not delivered. Sellers normally bear the cost of forward and reverse shipping for returns. ShopClues subsidizes RTO charges for sellers, with revised subsidized rates provided for various weight buckets.
This document outlines Shopclues' revised order processing fees for merchants. It states that order processing fees are flat fees charged per unit on completed orders, with the fee amount determined by the expected payout per unit. The revised fees ranges from Rs. 6-20 per unit depending on the expected payout bracket. The fees only apply to completed orders and are deducted from merchant payouts monthly. Common questions about the fees are also addressed.
The document outlines ShopClues' return to origin (RTO) and courier return policies for merchants. ShopClues commits to 100% RTO delivery within 45 days, or 60 days for remote areas, and will compensate merchants for any price drops between delivery and return. Merchants must raise tickets within 30 days to receive proof of delivery. ShopClues has subsidized revised RTO charges for sellers effective April 2018, with fees ranging from Rs. 15-100 depending on weight.
The document provides instructions for fulfilling orders on the ShopClues store manager platform. Sellers are instructed to log in, view outstanding orders, enter fulfillment quantities and reasons for any partial fulfillment. They can then generate shipping labels, invoices and manifests before printing the manifest and handing over orders to the courier.
TDS stands for Tax Deducted at Source, which is a method by which the government collects tax on income by having the payer (deductor) of that income retain a portion of the tax amount and deposit it with the government. For sellers on ShopClues, TDS is applied to selling fees, fulfillment fees, and packing fees deducted from the seller at the specified rates under the tax act. Sellers can file a TDS claim with ShopClues by logging into their store, selecting the TDS Claims option, filling in details from their TDS certificate like name, financial year, certificate number, and uploading the certificate. ShopClues will verify and disburse the claim amount within
The document discusses types of returns in e-commerce, including courier returns (returns to origin) and customer returns (returns by the customer). It outlines main causes of returns such as delayed delivery, incorrect address, missing or damaged products. It then details charges for customer returns and courier returns, including selling fees, fulfillment fees and handling charges. Finally, it provides actions sellers can take to reduce controllable causes of returns, like having a clear return policy, descriptive product listings, appropriate packaging and timely deliveries of the correct products.
The document outlines the tax computation process under India's GST system for a merchant selling goods through an e-commerce platform. It shows that the merchant pays 12% GST on goods sold but can claim a tax credit of 18% GST paid on commission fees to offset against taxes owed, resulting in a net tax payable of Rs. 93 to the government. It also lists the various GST return forms and due dates that merchants must file, and provides an annexure specifying the Central Government's rates of Integrated GST ranging from 0.25% to 28% for different categories of goods.
This document outlines guidelines for calculating package weight for logistics partners. Logistics partners charge for fulfillment based on the volumetric weight or actual weight of packaged products, whichever is higher. Volumetric weight is calculated based on the length, breadth and height of packages and factors in whether the weight is below or above 5 kg. Examples are provided to demonstrate how volumetric weight is calculated for packages weighing 600g and 25kg based on their dimensions. Finally, the document lists the package weight fees charged by fulfillment partners in different weight slabs.
ShopClues has policies regarding pricing and listing maximum retail price (MRP) to ensure trust between buyers and sellers. The pricing policy states that sellers must price items on ShopClues the same or lower than other sales channels to maintain fair pricing. The MRP breach policy mandates that sellers cannot list a product's price higher than its labeled MRP or declare different MRPs for identical products. Violations of these policies may result in listing cancellation, store suspension, or limited account privileges.
- The document is the user agreement for the ShopClues website, which outlines policies for user registration and account usage.
- Users must provide accurate personal information and keep their account secure. Business entities must have proper authorization.
- Users must maintain the confidentiality of their login credentials or risk unauthorized access. Guest users are also responsible for security of the device and information used to transact.
- The user agreement is considered an electronic agreement under Indian law. Users agree to electronic communication and for notices to be provided electronically through the website or email.
This document summarizes a privacy policy for a shopping website. It states that the website collects personal information from users such as name, address, payment details to facilitate purchases. Cookies are used to customize the user experience. Personal information is not sold or shared with third parties but may be shared with affiliates to support website operations. The information is used to resolve issues, prevent fraud, customize content, and contact users about deals and updates.
Learn the basics of Order Management at ShopClues- SLA, Essentials of ideal order fulfilment cycle, Impact of product out of stock contingencies and pre-dispatch requirements
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2. PropertyofCluesNetworkPvt.Ltd.-Strictlyprivate&confidentialPropertyofCluesNetworkPvt.Ltd.-Strictlyprivate&confidential
Shopclues Product Handover Policy
• Product Handover Policy aims at simplifying the fulfilment process and
standardizing handover timelines in order to deliver consistently good customer
services.
• Sellers are expected to handover orders to the courier partner or ShopClues pick
up executives (depending on the fulfilment model) within the stipulated SLAs.
• Taking into account merchant's end operations and industry standards, ShopClues
has defined the upper limit for SLAs based on the category of the product.
Manifest 2.0
For a defined set of Sellers (Can be seen on StoreManager)
All orders placed before 10 Noon needs to be manifested by 4 PM otherwise the
orders will go into OSLA and merchant will be charged Selling service fee
4. PropertyofCluesNetworkPvt.Ltd.-Strictlyprivate&confidentialPropertyofCluesNetworkPvt.Ltd.-Strictlyprivate&confidential
Non - Performance Penalty
• If the seller doesn't manifest the order within SLA, then the order could be
transferred to other sellers
• If the courier doesn’t attempt pick up, the seller must raise a complaint through
ShopClues Store Manager, else order will be eligible for cancellation
• If the seller has manifested the order and didn't handover, the order is eligible
for cancellation
• Cancellations by seller and SLA breaches result in failure to fulfil promise made to
customers and should be avoided at all times. Under unavoidable circumstances
where seller has no option other than cancelling the order, swift cancellations
help ShopClues to inform the customer and/or get the Order fulfilled through
another seller in a timely manner. To minimize such instances, ShopClues will levy
a charge equal to the Selling Service fee of the product category and additionally,
where the order is transferred to another seller, the difference in selling price will
be charged to the seller unable to fulfil order