Excellent service! Ordered my timepiece online had had all conversations on whatsapp which was very smooth and seamless. Never even spoke to them actually but all went well. Bought a watch for €25,000. Highly recommend
Date of experience: April 12, 2024
Reply from watchesworld.com
Dear A B,
Thank you for your wonderful review and for recommending our services! Our greatest satisfaction comes from knowing that we met your expectations and that you are happy with your new watch!
We will be more than glad to assist you anytime in the future!
Reliable cooperation, fast delivery, everything was as agreed, including personal delivery of the watch to the agreed place. WW representative Margarita explained everything to me and provided answers to all my questions and organize everything include delivery and instalation of additional links.
Date of experience: April 18, 2024
Reply from watchesworld.com
Dear Lubos,
Thank you very much for your kind review and for appreciating our efforts in handling all arrangements regarding your watch!
We are glad that you are happy with your procurement and remain at your disposal for any further assistance you might need.
It was a pleasure doing business with you. We wish you to enjoy having your new watch!
Smooth communication and process - grateful first-time buyer. Confident throughout each step of the transaction. Will definitely look to do business together in the future.
Date of experience: April 16, 2024
Reply from watchesworld.com
Dear Sir,
Thank you for your kind review.
We're delighted to hear that we met your expectations and that you're pleased with your purchase. Creating a memorable customer journey is our top priority.
We would be honored to assist you again in the future.
Was a bit concerned buying a luxury watch on line, however the service from Flávio, Peter and Minogue was first class keeping you up to date with progress. I requested at short notice that I receive my watch for my special birthday on 12 th March 2024 and they delivered well on time and I just love my new Tag Heuer carrera!
Thank you Team Watches World- I would highly recommend.
Billy
Date of experience: February 05, 2024
Reply from watchesworld.com
Dear Billy,
Thank you for taking the time to provide such a detailed review and for sharing it with our community!
We are delighted to hear that our services, particularly those provided by Flavio, Peter, and Minogue, met your expectations. Our team strives to deliver the best customer experience to our clients.
Your trust in us is greatly valued! We look forward to the opportunity to assist you in the future!
Sono estremamente soddisfatto del mio nuovo Cartier ricevuto da Watches World. L'esperienza d'acquisto ha superato ogni mia aspettativa: tempi di consegna rispettati alla lettera, l'orologio è semplicemente splendido e il prezzo incredibilmente competitivo. Un ringraziamento speciale a Flavio per la sua professionalità e disponibilità. Non mancherò di raccomandare Watches World ai miei amici e sicuramente ritornerò per futuri acquisti.
I'm extremely pleased with my new Cartier from Watches World. The purchase experience exceeded all my expectations: the delivery was exactly as agreed, the watch is absolutely beautiful, and the price was incredibly competitive. A special thanks to Flavio for his professionalism and helpfulness. I'll definitely recommend Watches World to my friends and will return for future purchases.
Date of experience: March 29, 2024
Reply from watchesworld.com
Dear Raffaele,
Thank you sincerely for your gracious review.
We are delighted to hear that Flavio and our team surpassed your expectations. Your recommendation means a great deal to us.
We trust that your new watch brings you immense joy, and we look forward to the opportunity to assist you again in the future!
A huge thank you to the watches world team who assisted in my purchase of two pieces from their London office in October 2023. Timely and regular updates on the watch sourcing process with no pressure throughout.
A very special thanks to Minogue in the London office who dealt with finalising the sale, she was incredibly professional, polite, patient and friendly throughout the entire process. Brilliant customer service and preparation on her end. I do look forward to future visits and purchases in the future!
Thanks again.
Conor
Date of experience: October 28, 2023
Reply from watchesworld.com
Dear Conor,
Thank you very much for your kind review! It was our great pleasure to assist you throughout the selling process. We are grateful to you for your trust and for being such a valuable customer!
We wish for you to enjoy your new beautiful watches, and we will be more than glad to assist you anytime in the future!
Great experience. Communication was really easy and professional. 1st time I buy chatting through WhatsApp, so a bit strange at first, but in the end it’s much faster than email and you can chat with several person at the same time if you need to.
Follow up is precise and everyone is really available and at your service. not to forget prices are really interesting and competitive. My new reference for buying watches. Will definitely buy again from them.
Date of experience: September 26, 2023
Reply from watchesworld.com
Dear Manuel,
Thank you for your detailed review regarding your experience with our company. We are truly pleased that we were able to assist you to your satisfaction.
We work on a daily basis to provide our clients with the best prices and ensure secure transactions at all times. That is our primary objective.
It was our pleasure to assist you, and we look forward to serving you again in the future!
Olga was very communicative, helpful and answered all my questions. The watch arrived early, and was absolutely beautiful with everything promised included. I would definitely buy from WatchesWorld again.
Date of experience: February 03, 2024
Reply from watchesworld.com
Dear David,
Thank you very much for your kind review and the high praise of our services, particularly those provided by Olga!
We are delighted to have you as our client and are always ready to assist you with any future watch purchases.
Please know that we are at your disposal whenever you require our help.
First I was a bit disappointed when the payment/check out did not work (and reconsidered) but they do have a great support! Some e-mails later (quick response) transaction was accomplished and only two days later the precious timepiece arrived very well packaged. I can recommend ww and would shop there again any time.
Date of experience: February 21, 2023
Reply from watchesworld.com
Dear Sir,
Thank you so much for your 5-star review and for sharing your experience with us!
Our main goal is to meet your expectations and to deliver great customer service. We are glad that we managed it and we will be more than happy to offer you our services in future!
The whole Watchesworld team was very helpful during the whole process from ordering to delivery. The contact persons changed during this phase. However, every question was always answered very promptly. The predicted delivery time was kept. The new watch was very well packaged and accompanied by all the necessary documentation. I will be buying from Watchesworld again. Many thanks to the team.
Date of experience: November 28, 2022
Reply from watchesworld.com
Dear Guido,
Thank you very much for your 5-star review!
Watches World's main goal is to deliver a high level of customer service through effective communication and maintaining process quality.
We are grateful for your appreciation of our efforts and will be honored to assist you at purchasing a new beautiful timepiece in future!
No regrets at all buying my watch from Watches World. The customer oriented team there is always ready to help on any queries and making sure that all your doubts are addressed. Delivery is very fast and the price offered is also very reasonable. Highly recommended!!
Date of experience: January 07, 2023
Reply from watchesworld.com
Dear George,
Thank you for letting the TP community know that you had such a great experience with Watches World!
It feels great to find out that we could live up to the expectations you had for the company. Your satisfaction was reflected in the wonderful feedback you had written for us.
We wish you to fully enjoy your newly purchased timepiece, and we will be glad to assist you again!
I took delivery of my Omega World Timer seven weeks after placing the order. I was, of course, slightly nervous having parted with the money upfront but I needn’t have worried. All of the team at WW involved were extremely helpful and the handover in London seamless. Going forward, WW will be my first port of call when buying a watch.
Date of experience: February 27, 2022
Reply from watchesworld.com
Dear Duke,
Thank you for your kind review!
We did our best to justify your confidence regarding the purchase of your watch.
We are thankful for your trust, and we will be glad to assist you anytime in future!
I was a little concerned at first as the price of the watch was much more competitive than most other retailers, and almost looked too good to be true. Based on the positive reviews I took the plunge and ordered my watch. 5 weeks later my watch arrived exactly as described. Communication was good throughout, and Peter answered my questions promptly. Highly recommended .
Date of experience: November 10, 2021
Reply from watchesworld.com
Dear Mr. Smith,
We appreciate the time and effort that you dedicated to providing your valuable feedback!
All our efforts are directed towards providing to our clients the desired timepiece in a perfect condition and at the most competitive price in the market.
We are thankful to you for your trust taking into consideration your concerns and we will be glad to serve you again in future!
Thank you so much to Michael, Olga, Minogue and the whole Watches World team. It has been a pleasure to deal with you all from my first enquiry back in March, through to the collection on Friday (now early October). There was no pressure during the purchase experience, just consistent, polite and timely replies to my questions.
I won’t post a picture of the watch, since it’s purchased as a gift for my wife’s ‘big’ birthday next month and I don’t want to spoil the surprise, but safe to say, I know she’s going to be so happy that I was able to get this (now discontinued) model that she’s been in love with since she first saw a picture online over two years ago.
Watches truly are ‘memories of points in time’ and I won’t hesitate to use and recommend Watches World again in the future… perfect service all round.
Thank you again so much.
Date of experience: October 14, 2023
Reply from watchesworld.com
Dear Mark,
Thank you so much for taking the time to share your wonderful experience with Watches World. We are absolutely delighted to hear about your positive journey with us!
We take pride in offering a relaxed and informative shopping environment. Your kind words about our team members, Michael, Olga, Minogue, and the entire Watches World team, mean a lot to us. We genuinely appreciate your recognition of their consistent, polite, and timely assistance throughout the process.
We completely understand your desire to keep the watch a surprise for your wife's 'big' birthday, and we're thrilled that you were able to find the now-discontinued model she has been dreaming of for over two years. It's true that watches hold a unique significance as "memories of points in time," and we are delighted to have played a part in creating a special memory for you and your wife.
Your willingness to use and recommend Watches World in the future is the greatest compliment we could receive. We look forward to assisting you again whenever you need us.
Thank you once again for choosing Watches World, and we wish your wife a fantastic 'big' birthday celebration filled with joy and cherished moments.
Found a beautiful Omega Planet Ocean and the price was worth taking a chance with a company I have been following. Ordered on Wednesday and received the watch on Friday. Communication was amazing and the whole process went well. I will definitely be back. Thanks Flavio and Peter for your help.
Date of experience: September 16, 2022
Reply from watchesworld.com
Dear Nathaniel,
Thank you so much for taking the time to leave this excellent review!
We are grateful to you for the trust you have placed in us and we wish you to enjoy having your wonderful Omega Planet Ocean.
Please let us know if we can be of assistance for you in the future! We will be pleased to offer you our services again!
Very happy, got an amazing brand new Hublot watch at one of the best prices I have seen in the market. I spent around 7 years wanting to get one and managed to commit to one just this year, definitely a cracking deal - I can tell you that for definite. Watch was securely packaged, dust free and e-warranty set up with Hublot. Peter and Flavio really sorted me out, good communication throughout and very polite people. Look forward to my next buy! Highly recommended A++++
Date of experience: September 29, 2021
Reply from watchesworld.com
Dear Adam,
Thank you for your pleasant review and for recommending Watches World!
We are glad that we managed to help you to purchase the long-desired watch at a competitive price and in perfect condition.
Our team is always glad to assist the clients in the best way providing high level services.
We wish you to enjoy having your new Hublot watch and it will be our pleasure to have you again as our client!
I ordered my IWC Pilot Chronograph with Valeria at Watches World. The level of service I received was outstanding. She would answer any queries and stayed with me every step of the way during the 5 weeks the watch took to deliver. The watch was delivered in pristine brand new condition and I could not be happier with the purchase. I will definitely use Watches Works again.
Date of experience: January 24, 2022
Reply from watchesworld.com
Dear Joshua,
Thank you for your high rating!
It was our pleasure to assist you in purchasing your IWC Pilot Chronograph. We are glad that you appreciated our efforts.
We wish you to enjoy having your new timepiece and we will be more than happy to assist you again!
First time dealing with Watches World and the agent Michael has been really helpful and keeping me informed of the watch delivery. I opted for personal collection at their Paris store and it’s conveniently located in the heart of city. The watch is delivered in perfect conditions as stated and quoted by them. It’s a trusted and reliable platform for people who wish to deal with them. I have no hesitation to recommend their service and look forward to dealing with WW in future! Once again, thank you for the lovely watch!
Date of experience: December 15, 2021
Reply from watchesworld.com
Dear Tristan,
Thank you for sharing your experience in regards to the selling process handled by Watches World!
It was our pleasure to make possible the delivery of the watch in our office in Paris and to hand it to you.
We will be glad to offer you our services again anytime you decide to purchase a new watch.
Ordered Omega seamaster diver 300 blue dial. It was my first time to use chrono 24 and watchesworld.com. I was a bit apprehensive at first especially when the order took over4 weeks, but when I contacted seller about the watch I got an email straight away to update me on my purchase and was reassured the order will be shipped shortly. When the watch arrived it was packaged very well and everything that was promised delivered, Omega presentation box and certificate. Absolutely delighted with the purchase, first class service.Thank you watches world.com.
Date of experience: April 05, 2022
Reply from watchesworld.com
Dear Mr. Foster,
Thank you for your detailed review and for such a high rating!
We were pleased to assist you on Chrono24 platform and through our website www.watchesworld.com
Our activity is fully related to the selling of high-quality watches. All our efforts are directed towards achieving a high level of service, including organizing the logistics in such a way as to deliver to the client the desired timepiece as soon as possible.
We wish you to enjoy your new Omega seamaster diver 300 blue dial, and we look forward to having the opportunity to assist you again.
