In just 2 HOURS!!! You will learn how the power of active listening will change your life and of those around you!
You will learn three main skills that will have a massive impact on the way you listen:
You will learn how to focus and fix your radar on the speaker so that you capture what’s important
You will learn how to use the amazing easy use “Active Listening Power Toolkit”
You will learn the most important magic ingredient that will make active listening the most powerful thing you have ever used
How you will benefit:
You will have a major impact on your work colleagues, friends, spouse, children and others
You will understand a lot more than just what you hear when you communicate
You will learn how to develop yourself immensely just over a short period of time
MORE IMPORTANTLY…you will be acting upon the Sunnah of the Messenger of Allah (saw)
1) The document discusses the importance of engaging with the Quran through the heart, mind, body and soul. It emphasizes emotional involvement, intellectual reflection, physical acts like recitation, and spiritual purification.
2) It warns that those who turn away from remembering Allah and reflecting on the Quran will face negative consequences on the Day of Judgment, being forgotten, blind and burdened.
3) True engagement with the Quran requires love for the book, attachment to it, and interacting with it at every moment through emotions, thoughts, actions and spiritual striving to live according to its teachings.
What Sales Winner do Differently - HubSpot & RAIN Group WebinarHubSpot
It's no secret that selling can be hard. Since today's buyer is more savvy than ever before, sales teams are having a hard time connecting with prospects and closing deals. Yet, some sellers are continually able to find success and bring in new business. So what are sales winners doing differently?
Habit 5 Seek First To Understand Than to be Understood (Pattham's)Neil Wilson Aritonang
This document discusses the importance of seeking to understand others before trying to be understood. It explains that listening without judgment and taking the perspective of the other person is key to effective communication. Some poor listening styles like spacing out, pretending to listen, and being self-centered are identified. The document recommends genuinely listening by paying attention to body language, tone of voice, standing in the other person's shoes, and mirroring back what they said to show understanding. The overall message is that understanding others is vital for good communication and having influence.
The document discusses the art of probing through asking effective questions. It notes that asking questions can drive creativity and lead to new knowledge as the cycle of questions and answers helps get to the core of an idea. It recommends using journalist's tools of who, what, when, where, why and how questions to dig deeper into topics. Specific probing techniques mentioned include probing for emotion, clarification, purpose, relevance, response, extension, and doubts. The art of probing is useful for presentations, problem solving, enhancing learning, sales, and effective communication.
The document provides tips and advice for becoming a successful salesperson. It discusses the importance of listening to customers, asking questions to understand needs, translating features into benefits, promptly addressing objections or concerns, identifying closing signals, setting goals and plans, and using different closing techniques. The key habits of top salespeople are asking questions, probing for information, addressing negative attitudes, and identifying closing opportunities. Effective listening, building confidence, using questions, and overcoming objections are also emphasized.
This document provides guidance on coping with difficult people. It outlines that (1) managing one's own emotions is key before dealing with difficult individuals, as it allows for clearer thinking. (2) Our emotions are shaped more by our own beliefs and self-talk rather than external events. (3) When upset by others, we have given them permission to disturb us by the beliefs and demands we place on their behavior. The document then provides strategies for coping with difficult people, including acknowledging one's preferences rather than demands, expressing annoyance constructively, and managing one's emotional reaction.
1. The document discusses the differences between hearing and listening, with hearing being a passive process that occurs unconsciously while listening is an active psychological process that requires concentration and understanding.
2. It describes active listening as the most important part of a conversation that involves carefully listening, paraphrasing, and providing feedback to understand the speaker.
3. The document outlines different types of listening including appreciative, empathetic, critical/analytical, and comprehensive listening and explains the process involved in each. It also discusses barriers to effective listening.
How to Overcome Your Fear of Public Speaking - Stage fright to Stage presenceAkash Karia
100 experts shared their best strategies for overcoming the fear of public speaking. The top responses included: preparing thoroughly, practicing speeches in front of small groups, practicing with video recordings to see yourself as the audience does, gaining experience through frequent public speaking, using power poses and breathing techniques, starting with a personal story, focusing on engaging the audience, and displaying confident body language.
This slide program explains importance of truthfulness in the light of Quran and Sunnah. It also explains how truthfulness leads to righteousness which leads to paradise and lying leads to sins and they lead to hellfire.
The document discusses various techniques for communicating effectively and driving change, including:
1) Traditional strategies may no longer work and change is needed to achieve different results.
2) Effective communication requires listening to understand needs, asking questions, and telling stories to connect emotionally.
3) Driving change involves understanding motivations, overcoming obstacles, and getting buy-in through effective questioning and communication.
This document discusses effective communication skills. It begins with several introductory activities and then covers key aspects of communication such as the importance of the messenger, medium, and message. It discusses verbal and nonverbal communication styles and provides tips for effective communication in different situations. Examples are given of assertive, submissive, and aggressive communication styles. The document emphasizes the importance of body language, dress, and other nonverbal cues in communication and impression management. Activities are included to practice different communication skills.
This document discusses the importance of setting goals from an Islamic perspective. It defines what a goal is and outlines the advantages of having goals, such as clarity, direction, motivation and focus. It provides examples of goal setters like Al-Imam Al-Nawawy, Omar Ibn Abdel-Aziz, and Muhammad Al-Fateh. It also discusses principles for effective goal setting, like making goals specific, measurable, achievable, realistic and time-bound. Finally, it outlines qualifications for goal success, like having hope, patience, not making goals selfish, and having strong belief.
This document provides principles and techniques for influencing others successfully in life, including becoming a friendly and likeable person, sharing knowledge to inspire others, making good first impressions, becoming a good conversationalist, winning people over to your way of thinking, and living a happy life. It outlines six ways to make people like you and emphasizes helping others get what they want to achieve one's own goals. The overall message is about developing social skills and positive relationships to find success and fulfillment in life.
The document provides information on developing effective communication skills. It discusses communication principles like giving and gathering good information to build mutual trust. It also covers developing assertive communication skills through principles like focusing on solutions rather than problems. The document recommends developing active listening skills such as paraphrasing, reflecting feelings, and synthesizing ideas to better understand others.
This surah discusses the essence of the Quranic message according to several Islamic scholars and exegetes. It emphasizes that humans are inherently prone to loss, but can avoid ruin by having faith, doing righteous deeds, and enjoining one another to truth and patience. Several scholars note that this surah provides a complete system for life and defines the basic concept of faith. It is seen as concise yet profoundly guiding humanity. Early Muslims were greatly influenced by its message to change the world through zeal and work for human salvation.
This document summarizes a workshop on effective communication. It outlines four types of communication - passive, aggressive, passive-aggressive, and assertive. For each type, it provides examples of behaviors and impacts. It also discusses common mistakes in communication and effective skills, such as dealing with issues directly, listening, compromise, and expressing emotions appropriately. The goal is to teach participants to communicate assertively and resolve conflicts respectfully.
The document discusses effective listening skills. It defines different types of listening like passive listening, selective listening, and active listening. Passive listening involves being physically present but not mentally engaged, while selective listening means only focusing on certain parts. Active listening is the most desirable as it involves making a conscious effort to understand the message and interact with the speaker. Some barriers to effective listening are also outlined, including physical barriers like noise and people-related barriers such as physiological factors or psychological biases. Lastly, ten commandments of listening are provided that emphasize focusing attention, being patient, avoiding distractions, and asking questions.
This document discusses techniques for building trust and rapport when selling, including active listening, mirroring body language, pacing conversations, and addressing objections. It also outlines different mental representations (visual, auditory, kinesthetic) and provides closing strategies like assuming the sale, offering choices, emphasizing benefits, and looking for buying signals. The goal is to understand customers and guide them towards purchase by engaging them emotionally and addressing their needs and concerns.
This document provides guidance on leadership skills for Islamic leadership. It covers individual skills like public speaking, writing, communication, and time management. It also covers group skills like forming committees, chairing meetings, and establishing local organizations. For public speaking, it discusses preparation, delivery techniques, handling questions, and models of effective speeches. For writing, it discusses purpose, challenges, the writing process, writer's block, and tips. It also provides guidance on communication, advice/nasiha, and time management. The overall document aims to develop both individual and group leadership abilities based on Islamic principles.
The Five Core Skills of Confident Sales PeopleScott Summers
Anyone can follow a sales process, so why can’t everyone sell?
Scott Summers a Sales Presentation Specialist from IBM believes they can.
So far I've surveyed almost 200 business owners, startups and entrepreneurs. Only a small handful have said that selling is a skill that they feel confident about.
So, to help the thousands of business owners who aren’t natural sellers, I’ve identified the five core skills of a confident sales person.
Use them together and watch your sales increase.
The power of your voice is immense. Its the strongest communication tool you have. Just like your impression of others are bound up with how they sound, your voice tells people a lot about you, even more than what you wear. People who hear your voice make immediate judgements and assumptions about you. Your voice has the power to lift others or to break them. Your voice can open up such opportunities for you that you cannot imagine!
As a parent or teacher you can give children and students the confidence to reach their highest potential or you can destroy their confidence and self-respect
As a husband or wife you can make your marriage grow and flourish or can end up miserable and very alone.
As a son or daughter you can give your parents such peace of mind that the gates of Jannah can be opened for you or you can dig a grave for yourself that is fuelled by the scorching fire of Jahannam.
As a speaker or leader you can energise and empower your listeners so that they are ready to sacrifice all that is of worth to them for the worthy cause you call for, or you can bring them down to their knees and demotivate or victimise them
Speaking is such an important part of us. If we can’t get this right we can lead ourselves to destruction and serious stress.
The Messenger of Allah (saw) said: “...the whole body warns the tongue saying, “Fear Allah concerning us, for we are (dependant) upon you. If you are upright then we will be upright and if you are corrupt then we will be corrupt.” - Sunan at-Tirmidhi
Abu Hurairah (ra) also reported that the Prophet (saw) said, “Indeed a servant may say a word from which Allah’s pleasure is gained and the servant does not realize it, Allah will raise him up levels. Indeed a servant may say a word from which Allah’s displeasure is gained and he does not realize it, Allah will put him in Jahanam due to it.” - Sahih al-Bukhari
This module is not to be missed! How much do you care about the way you influence or impact others around you from the way you talk and your voice.
In just over 2 hrs you will learn how to:
Speak positively and empower your children, partner, parents, friends and listeners
Engage listeners by appealing to them, encouraging them and building their confidence
Orchestrate your voice, not just what you say but the sound of your voice to have the greatest impact you never thought you had!
More importantly... REVIVE THE SUNNAH OF SPEAKING!
This document provides tips on communication and listening. It discusses that we listen much slower than we think, and we often get distracted when listening. Active listening is important, which involves concentrating fully on the speaker, paraphrasing what they said, and asking questions to understand. Effective listening requires paying attention to not just words but also tone, body language, and giving feedback. It's important to choose words carefully and seek accuracy to communicate clearly and avoid misunderstandings. The document emphasizes the importance of listening skills in life and business.
A Powerful Rotary Peace Project For Young People and Their CommunitiesRotary International
The document summarizes a presentation about the Rotary International Peace Advocate Program. The program aims to train young people in conflict resolution skills so they can become leaders in promoting peace. It involves a multi-step process where youth learn collaborative communication, purposeful listening, and purposeful speaking. They then use these skills to address conflicts in their own lives and communities. The presenters were a Rotary peace officer and past district governor who facilitated a peace group for local youth. They shared the goals and activities of the program.
The document discusses charismatic leadership and public speaking. It begins by defining leadership in Islam as representing a trust between the leader and followers to guide them towards shared goals, protect them, treat them fairly and with justice. It then discusses how charismatic leaders develop credibility and trust with followers. Key skills for charismatic leaders include communication skills, self-confidence, and different sources of power. The document also discusses the importance of communication and outlines tips for effective public speaking such as preparation, practice, and maintaining a positive presence. It provides suggestions for controlling nerves when speaking in public.
This document outlines copyright restrictions for material published by Sakeenah Institute of Studies. It states that no part of the publication may be reproduced without prior written permission from the publisher, except for brief quotations for non-commercial uses permitted by copyright law. It provides the contact information for Sakeenah Institute and notes that the copyright belongs to Sakeenah Institute for the year 2021.
coaching of business leaders begins with assertiveness behavioral training The reason is simple if you don't manage people you can get work done. And ifyou cannot manage people unless you first manage your own behavior
to understand receptive skills like listening and reading , listening is not the same as hearing and hearing is not the same as listening. attentive listener stimulates the speaking by the speakers.
Learn the Art of Resolving Conflict - The Islamic Wayjkninstitute
In just over 2 HOURS!!! You will learn the art of how to resolve conflicts at home, at work and anywhere else, using four amazing principles taken directly from the Holy Qur’an.
? Do you have problems getting your children to do the things you want them to do
? Do you have regular fall outs with your partner, in-laws, family members, friends or colleagues?
? Are you interested to know how the Qur’an has the solution to any conflict and putting things right between people?
Then you must attend this seminar
The Prophet (saw) said, “Shall I not inform you of something more excellent in degree than (voluntary) fasting, prayer and almsgiving (sadaqah)?” The people replied, “Yes, Prophet of Allah!” He said, “It is putting things right between people. Spoiling relations is the shaver.” (Abu Dawud)
Using four miraculous principles from the Holy Qur’an you can amazingly transform the way you deal with people who disagree with you and resolve conflicts that exist between others!
These amazing four principles will guarantee to resolve any kind of conflict you may have with your children, partner, family members, friends, work colleagues or anyone else.
Learn…
the root causes of conflict
how you can change a destructive conflict to one that is constructive and beneficial
the four common approaches to handling conflict and which approach you tend to use
how you can mould your conflict handling approach to that which the Holy Qur’an relates
MORE IMPORTANTLY…how you can revive the Sunnah of the Messenger of Allah (saw) in dealing with conflicts
This document discusses developing effective communication skills. It covers basic communication principles like ensuring the message is received clearly. It discusses the communication trilogy of giving and gathering good information and building trust. It also covers developing assertive communication skills, active listening skills, and handling feedback and criticism constructively. The overall message is that effective communication is key to building productive relationships and avoiding issues like reduced productivity or damaged reputations.
This document summarizes a webinar on reducing fear that took place on September 7, 2012. It provides instructions for accessing the webinar audio, acknowledges those involved in developing tapping techniques, and outlines the concepts of phobias versus fears, why change is hard due to logical versus emotional thinking, what tapping is and how it works to reduce fears, how to identify the root of fears, using choice statements, and using an "SOS" tapping technique for immediate stress relief. It also advertises upcoming related events and coaching programs.
Intrapersonal and interpersonal communication are the two main types of communication. Intrapersonal communication occurs within one's own mind, while interpersonal communication involves communication between two or more individuals. Key elements of strong interpersonal skills include effective conversation, active listening, positive body language, considering the communication environment, and maintaining a professional self-appearance. Developing high self-esteem, self-confidence, assertiveness and perspective are also important for strong intrapersonal communication skills.
Communicating in uncertain times webinar
Tuesday 14 April 2020
presented by: Ann Pilkington and Tim Lyons
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/communicating-in-uncertain-times-webinar/
Essential Spirituality: An Islamic PerspectiveAmina Inloes
An Islamic perspective on Roger Walsh's Essential Spirituality: The 7 Central Practices to Awaken Heart and Mind. Presented at the Al Mahdi Retreat in Florida, USA (December 2015) by Amina Inloes.
This document discusses effective listening skills. It begins by outlining ground rules for presentations and providing an agenda. It then defines listening versus hearing, and explains that listening is an active process involving the mind. The document emphasizes that listening is important for building strong relationships and reducing stress. It also identifies reasons why people do not listen well, such as lack of training. The document outlines different types of listening, barriers to effective listening, and bad listening habits. It concludes by describing active listening techniques like encouraging, restating, reflecting, and summarizing the speaker's key ideas.
Leaders need to apply psychology knowledge and tools to break the limiting beliefs of both the leader and the followers. These slides provide the tactical methods.
This document discusses the importance of effective communication. It provides tips on communication skills like active listening, avoiding verbal turnoffs, and principles of effective communication. Some key benefits of communication mentioned are building good relationships and trust. Overall, the document emphasizes that communication is an important skill that requires practice of both verbal and nonverbal elements like body language and listening, in order to have productive interactions.
The document discusses the importance of listening skills, particularly for mentors. It emphasizes that listening is more complex than it seems and requires preparation, focus, and showing that one is listening. Good listening involves maintaining eye contact, encouraging speaking without interrupting, and reflecting back what is heard. Barriers to listening include assumptions, distraction, and an urge to advise prematurely. The document recommends active listening techniques like confirming understanding, summarizing, and using silence to allow for reflection.
The document discusses the importance of listening skills, particularly for mentors. It emphasizes that listening is more complex than it seems and requires preparation, focus, and showing that one is listening. Good listening involves maintaining eye contact, encouraging speaking without interrupting, and reflecting back what is heard. The document also outlines types of listening, blocks to effective listening like assumptions and interruptions, and tips for active listening such as confirming understanding, summarizing, and allowing silence.
This document discusses interpersonal skills and their importance. It defines interpersonal skills as the skills people use to interact with others, including communication skills and attitude. These skills are considered "life skills" that are developed from childhood and include effective communication, manners, problem solving, assertiveness, and maintaining a positive attitude. The document provides tips for improving various interpersonal skills like listening, choosing words carefully, being empathetic, and managing stress. It also discusses the importance of verbal and non-verbal communication, manners, accountability, and avoiding behaviors like being rigid, aggressive, or making assumptions.
This document provides information about communication skills. It defines communication as the imparting or exchanging of information through speaking, writing, or other mediums. Effective communication skills allow one to understand and be understood by others through activities like listening, giving feedback, and public speaking. The document discusses barriers to communication such as psychological, physical, emotional, linguistic, and attitude barriers. It also provides tips for improving English speaking skills, including not being afraid to make mistakes, memorizing conversation starters, identifying substitutable words/phrases, learning everyday phrases and expressions, and talking through processes step-by-step.
Jkn philosophy presentation slides 7 8 of 9jkninstitute
Al Maqsud Presents
Does God Exist?
& How Do You Square an Omnipotent and Benevolent God With Evil?
What Maulana Abbas Sahib will hope to cover:-
Existence of God:
[a] Ontological Argument
[b] Cosmological Argument
[c] Teleological Argument
Problem of Evil:
[a] The concept of evil
[b] How do you square the existence of an Omnipotent and Benevolent God with evil in the world?
Finally Maulana Sahib will demonstrate the manner in which the problem of evil is construed in today's society with particular reference to Stephen Fry's recent rant about God.
Introduction
Definition of the Shari’ah
Branches of the Shari’ah
Shari’ah and Fiqh
Classifications of injunctions
Features of the Shari’ah
Sources of the Shari’ah
Maqāsid of Shari’ah
Misconceptions of the Shari’ah
Introduction to the Science and Development of Usool ul-Fiqhjkninstitute
The document outlines the agenda and content for a course on Usool ul-Fiqh. It discusses the evolution of Usool ul-Fiqh from the time of the Prophet Muhammad to the early generations that followed. It covers key topics like the differences between Sharia and Fiqh, definitions of important terms, and the eras in which Usool ul-Fiqh developed, from the time of the Prophet to the companions and their successors. Group work and discussions are part of the planned course activities.
Development of Usool-ul Fiqh in the 3rd and 4th era | Reasons for differencesjkninstitute
This document outlines the agenda and content for a course on the development of fiqh (Islamic jurisprudence) during the formative period. The course will cover three main parts: 1) the Umayyid and Abbasid periods, 2) the formation of the legal schools, and 3) reasons for differences between the schools. It provides details on the timeline, influential scholars, and key developments during the early evolution of fiqh such as the emergence of different legal methodologies, schools of thought, and the ultimate consolidation and survival of the four main legal schools of Sunni Islam.
Imām Abu Hanifah(ra) Life, Legacy, Methodology and Fiqhjkninstitute
The document outlines an upcoming course on Imam Malik and his legal school presented by Mufti Abdul Waheed. The course will cover Imam Malik's life, works, legal theory, methodology, contributors to developing his school, students, testimony from other scholars, and analysis of some criticisms against him. It provides an agenda with timing for the sessions covering Part 1 on Imam Malik's background, Part 2 on his legal methodology, and Part 3 on misconceptions about him.
2-Imām Malik (ra) Life, Legacy, Methodology and Fiqhjkninstitute
This document provides an agenda and content outline for a course on the Maliki school of jurisprudence presented by Mufti Abdul Waheed. The agenda includes sessions on Imam Malik, legal methodology, and distinctions between the Maliki and Hanafi schools. The content outline covers Imam Malik's life, teachers, works including Al-Muwatta, sources of legal principles, and the spread of the Maliki school. It also compares the Maliki and Hanafi approaches to issues like the employment of legal reasoning and the reliance on different regions' jurisprudence. The document recommends further reading and announces an upcoming course on Imam Shafi'i and his legal school.
3-Imām Shafi'ee (ra) Life, Legacy, Methodology and Fiqhjkninstitute
This document contains an agenda and course content for a lecture series on Imam Shafi'i's legal methodology presented by Mufti Abdul Waheed.
The agenda outlines two sessions that will cover Part 1 on Imam Shafi'i's background and early education, Part 2 on his legal methodology and sources of principles, and Part 3 on distinctions between the Shafi'i and Hanafi schools.
The course content provides biographical details on Imam Shafi'i under Part 1, including his name, teachers, students, and testimony from other scholars. Part 2 discusses his three developmental stages, systematic approach to sources, legal principles and methodology, and major works. Part 3 briefly outlines some dist
4-Imām Ahmad Ibn Hanbal (ra) Life, Legacy, Methodology and Fiqh jkninstitute
The contents that will be covered for this session are as follows;
Life of Imām Ahmad and his works
His knowledge on Fiqh and Hadeeth
His legal theory and methodological framework.
Contributors to the development of his school
His students
Testimony of scholars about Imām Ahmad
Analysis of some criticisms against him and detailed responses.
Taqleed;
An Innovation in Deen or Necessary in Deen
A Critical Study on Ibn Al- Qayyim Al Jawziyyah’s (RA) Treatise on Taqleed
Delivered by Mufti Abdul Waheed
Taqleed – following a specific legal school, has been a topic of extreme controversy. Amongst the leading figures to critically write on this subject extensively was Imam Ibn Qayyim al-Jawziyyah (RA). He proposes the argument that it is necessary for every Muslim to primarily adhere to the scripture, Qur’an and Sunnah. Hence, those who strictly follow a particular legal school are in fact preferring a madhab over scriptures, which is tantamount to those of following their fore fathers, as condemned in the Qur’an. Superficially, it appears to be a valid argument but is it necessarily true that following a legal school results in abandoning or preferring it over scriptures? What is the need of scholars of great calibre adhering to one of the legal schools in the first place? Is it possible for every person to distinguish between authentic and non-authentic Hadeeth? Did the Imams themselves prohibit others of doing Talqeed of them? The whole discussion pivots on the issue of Ijtihad and whether is it necessary to know the evidence of the Imam or not.
Mufti Abdul Waheed will address the following major points;
What is Ijtihad and its Qualification?
Is it possible to always follow authentic Hadeeth?
Is it necessary for a layperson to know the evidences of his Imam?
Why Taqleed became part of the discourse of Usool ul-Fiqh?
Why follow one legal school as opposed to all in general?
Taqleed and ittiba, same thing or not?
A critical analysis on Ibn Qayyim al– Jawziyyah’s (RA) proposed arguments on Taqleed.
And much more….
By the end of the session you shall walk away with the understanding of the following;
The concept of Ijtihad and its applicability.
The legacy of the four Imams
Appreciate the complexity involved in determining what is authentic and what is not.
Why Taqleed of one school became necessary.
Is Philosophy the Biggest Threat to Islam? 1 of 9jkninstitute
What is covered:-
What is philosophy?
Why study philosophy?
Meaning and definition
Objectives and Modern Day Implications
An understanding of the relevance of philosophy today and its relationship with Islam
On Epistemology
What is covered:-
What is knowing?
What is knowledge?
Belief, truth and evidence
The sources and concepts of knowledge, reason and experience
This document outlines an introductory course on perspectives of Western and Islamic philosophy. It will consist of 9 monthly lectures covering topics such as epistemology, metaphysics, philosophy of mind and religion. The first lecture provides an introduction to philosophy and will distinguish between Western perspectives of idealism and realism. It will also discuss Plato's allegory of the cave and Aristotle's rejection of the theory of forms. The second lecture will cover Islamic perspectives on perception, including the notion of fixed realities and a world of images. It will also discuss other ontological theories in Islamic philosophy and synthesize Islamic and Western views. The next lecture will be on the philosophy of science.
The Way the World Works | Scientific Knowledge 4 of 9jkninstitute
Philosophy of science is a branch of philosophy concerned with the foundations, methods, and implications of science. The central questions concern what counts as science, the reliability of scientific theories, and the purpose of science.
An understanding of how science operates, if it possesses any real credibility and authority in its propositions.
Topics discussed:-
Laws of nature
Explanation
Theories
Possibility
The problem of induction
An understanding of various concepts applied in the relationship between the physical and mental and the implications these theories have on religion.
Philosophy of mind is a branch of philosophy that studies the nature of the mind, mental events, mental functions, mental properties, consciousness and their relationship to the physical body, particularly the brain. The mind–body problem, i.e. the relationship of the mind to the body, is commonly seen as one key issue in philosophy of mind, although there are other issues concerning the nature of the mind that do not involve its relation to the physical body, such as how consciousness is possible and the nature of particular mental states
Online Self-Paced 100 Hr – Yoga Therapy Teacher Training Certificate Course – Level – 1
100 Hours Offline/Online – Yoga Therapy Teacher Training Certificate Course – Level – 1
Course Fee: USD 400.
Yoga Manual (01)
Certificate
Excluded with accommodation and food
Upcoming Batches 50 Hr Non-Residential (Week-Days/Week-End)
Professional Yoga Teacher Training
Our 100 hours Yoga Teachers Training Course Yoga Therapy Teacher Training Course is beautifully programmed for those enthusiasts who desire to have a professional certificate in the future but can’t afford the time of two month in one slot.
If you have less time or you want to learn slowly, so 100-hour yoga teacher training course in Bangalore can be the perfect yoga course for you, karuna yoga offers self-paced yoga teacher training course in Bangalore India, and you can join the other half in 1 years of time to complete 200/300 hours Teacher Training Course.
In order to obtain a professional certificate of 200/300 Hour Teachers Training Course affiliated with Yoga alliance one has to complete the 200 Hours which usually completed in one or two month of time, we designed this course in such a way that if any participant wants to first get introduced with the way and process of professional yoga teacher training course and have only short time then students can enroll for this yoga course.
Our 100 hours Yoga Teacher Training Course program runs along with our regular student of 200/300 hour Teacher Training Course students in the first phase, upon completion of the course if a student wants to finish remaining their balance 100/250 hours of Teacher Training Course in the future, then students can continue the course of the second stage of Teacher Training Course to obtain 200/300 hour Teacher Training Course certificate affiliated with Yoga Alliance in order to have a professional certificate.
Our 100 hours can be accepted as continuing education from Yoga Alliance if in future you want to continue the training from our center. Please make a note while completing the 100-hour Teacher Training Course you will be only provided with a certificate issued by our organization and the certificate will not be affiliated with Yoga Alliance, and only after completion of the second stage of balance 150/250 hours of Teacher Training Course, which technically becomes 200/300 hours in total of training, we will issue the certificate of 200/300 hour Teacher Training Course.
Karuna Yoga Vidya Peetham is a Registered Yoga teacher training school in Bangalore, India with an affiliation of Yoga Alliance, USA which offers 100 Hour Yoga Teacher Training in Bangalore, India. If you look forward to the course then this is the best choice.
International Certification
Upon successful completion of the course, you will receive a certificate of completion of the 20 hour Hatha Yoga course, that you can count towards your continuing education. Our yoga teacher training courses are accredited by Yoga Alliance USA.
Back to the truth taught by Prophets not by scholars.pdfSabry Shaheen
Back to the truth taught by Prophets, not by scholars.
Back to the truth that every person can validate.
The true religion teachings teach compassion, patience, feeding the hungry, defending the oppressed, self-constraint, forgiveness; those should bring people together and should transform earth into a paradise.
The manipulated teachings by scholars are based on boasting, promote hatred, skepticism, lack of faith and unnecessary conflicts.
There is only one God who has revealed the same message to all prophets.
The same message revealed to the prophets by the same God must be consistent.
Although the core religion teachings guide us to believe in God and to do good deeds to help others, scholars of each religion have distorted some teachings to claim that their religion is the only true religion and that they have the only way for salvation.
Jewish scholars teach that Jews are the chosen people of God
Christian Scholars teach that they are the predestined and the glorified before the creation of the world
Muslim Scholars teach that Jews are cursed, Christians are misguided, and that Muslims are the truly guided people (they should have taught that the Muslims who do not follow the prophets’ teachings are also cursed)
Brahmins teach that God created them from his mouth to glorify them and created some other castes from his feet to let them serve the Brahmins - – Laws of Manu Chapter 1
They wanted to indoctrinate people that the bad caste discrimination is ordained by God; that is how Hindu priests manipulate the Hindu scripture to their benefits.
Buddha did not ask people to worship statues, he did not ask them to make statues for him; it is a profitable business to those who make and market the statuses (they advise people to look at the statuses for effective meditation; that is how they promote their business based on incorrect teachings)
All those scholars are not teaching the core message that God has revealed to the prophets.
The common ground of religion teachings includes:
In obedience and repentance is your salvation, if you obey and do good deeds, you will be blessed, if you disobey you will be lost; that is the clear message. That message is the most consistent message by Moses, confirmed by Jesus and by Islamic teachings
Amos 8:11-12 teach that People will be thirsty for the true word of God but they will not find it anywhere
Psalm 56:5 teaches ‘All day long they twist my words’
Jeremiah 8:8 teaches the lying pen of the scribes has distorted the word of God
Jeremiah 5:30-31 teach that the priests have distorted the religion teachings and that the people love those distorted teachings
Instead of ‘Nation shall not lift up sword against nation, neither shall they learn war anymore’ in Isaiah 2:4, they have justified atrocities.
Instead of the true teaching ‘You shall not murder ‘in Exodus 20:13 and Deuteronomy 5:17
The scribes ignored the true teaching and added some verses to justify the killing
07. BHAGAVAD GITA
CONTENTS
PRAYER TO GANESA
PRAYER TO VYASA
PRAYER TO LORD KRISHNA
GITA DHYANAM
0. INTRODUCTION
CHAPTER - 1 ARJUNA VISHADA YOGA (DESPONDENCY OF ARJUNA)
CHAPTER - 2 SANKHYA YOGA (PATH OF KNOWLEDGE)
CHAPTER - 3 KARMA YOGA (YOGA OF ACTION)
CHAPTER - 4 JNANA-VIBHAGA YOGA (YOGA OF WISDOM)
CHAPTER - 5 KARMA SANNYASA YOGA (YOGA OF RENUNCIATION OF ACTION)
CHAPTER - 6 ADHYATMA YOGA (YOGA OF MEDITATION)
CHAPTER - 7 JÑĀNA VIJÑĀNA YOGA (SAGUṆA - WITH FORM; NIRGUṆA - WITHOUT FORM)
CHAPTER - 8 AKSHARA BRAHMA YOGA (YOGA OF IMPERISHABLE BRAHMAN)
PRAYER
Prayer to Ganesha
vakra tunda mahakaya suryakoti samaprabha,
nirvighnam kuru me deva sarvakaryesu sarvada.
O Lord Ganesha with a curved trunk, large body and with radiance of a thousand Suns, please make all my karma free from obstacles (internal and external), always.
Prayer to Vyasa
namo ‘stu te vyasa visala-buddhe
phullaravindayata-patra-netra
yena tvaya bharata-taila-purnah
prajvalito jnana-mayah pradipah
Salutations unto you, O Vyasa, of broad intellect and with eyes large like the petals of a full-blown lotus, by whom the lamp of divine knowledge, filled with the oil of the Mahabharata, has been lighted!
The Book of Esther, also known in Hebrew as "the Scroll", is a book in the third section of the Hebrew Bible. It is one of the Five Scrolls in the Hebrew Bible and later became part of the Christian Old Testament.
2. المقصود
Al-Maqsûd
Islamic Life Skills Training
Communicating Effectively
Session 1- Power of Listening
31st August 2014
Session 2- Power of Speaking
28th September 2014
Session 3- Conflict Resolution
30th November 2014
2
6. المقصود
Al-Maqsûd
Islamic Life Skills Training6
A guide to effective communcation
https://www.youtube.com/watch?v=JwjAAgGi-90
https://www.youtube.com/watch?v=YuZDbbz_6xY
Monty Python Quest for the Holy Grails Poor Communication
7. المقصود
Al-Maqsûd
Islamic Life Skills Training
Negative assumptions- Barriers
• Jumping to conclusions
– Finishing peoples sentences
– Interrupting before completion of someone’s message
– Tuning out as soon as a person starts talking
– Dismissing new idea before hearing rationale
• Focussing on intentions
• Thinking you know best
• Stereotyping
7
9. المقصود
Al-Maqsûd
Islamic Life Skills Training9
قالعنهاهلليضرالعاصنبعمرو:القومأشرىلعبوجههلقبُيوسلمعليهاهللىلصاهللرسولكان.
أبوبكر؟أوخريأنااهللرسوليافقلتالقومخريأينظننتىتح ّيعلوحديثهبوجههليقبكانف
بكرأبوقال..عمرفقالعمر؟أوخريأنااهلليارسولفقلت.عثمان؟أوخريأنااهللرسوليافقلت
عثمانقال.سألتهنكألمأينفلوددتينقفصدوسلمعليهاهللىلصاهللرسولسألتفلما
'Amr ibn al-'Aas Radiyallahu 'Anhu reports: "(Rasulullah Sallallahu 'Alayhi
Wasallam) gave attention, spoke and showed love to the worst person of a
nation. So that, the person may feel he is being given special attention. He
used to give attention, and spoke to me also in a manner, that I began to feel
that I was the best among the community.
(Therefore one day) I asked: 'O Messenger of Allah, am I better or is Abubakr
better?' He replied: 'Abubakr'. I then asked: 'Am I better, or 'Umar?' He replied.
"Umar'. I asked: 'Am I better or 'Uthmaan?' He replied: 'Uthmaan'.When I
asked him these questions, Rasulullah Sallallahu 'Alayhi Wasallam told me the
truth. (He did not tell me I was better to keep me happy. Afterwards I felt
ashamed of myself on this deed). I felt I should not have asked such a
question". [Shamaa’il Tirmidhi]
10. المقصود
Al-Maqsûd
Islamic Life Skills Training
Impact of Listening
Accentuates the positives
How do you feel when someone
really listens to you:
• Respected
• Care for
• Supported
• Rewarded
• Satisfied
• Sense of achievement
What are the benefits
• Increased productivity
• Stronger quality relationship
• More satisfaction
• More interest
• Better problem solving
• Better co-operation and
teamwork
• Less stress
10
Gain a lot when you listen effectively- Lose a lot when you don’t-
VERY POWERFUL
11. المقصود
Al-Maqsûd
Islamic Life Skills Training
Impact of Listening
Minimises the Negatives
How do you feel when someone
does not listen to you:
• Disrespected
• Not Cared for
• unsupported
• unrewarded
• unsatisfied
• Sense of on-achievement
What are the harms
• Decreased productivity/
efficiency
• Poor relationship
• dissatisfaction
• Loss of interest
• Poor problem solving
• Poor co-operation and
teamwork
• More stress
11
Poor listening can be costly
13. المقصود
Al-Maqsûd
Islamic Life Skills Training
Al-Maqsud Listening Style Inventory
1. Answer questions 1-12
2. Circle A to E- whichever most applies to
you
3. Now score yourself
1. A=5; B=4; C=3; D=2; E=1
4. Add up your total score
13
14. المقصود
Al-Maqsûd
Islamic Life Skills Training
What’s your listening style?
• Passive Listening [<29]
– Eye contact
– Expressionless face
– Occasional nods
– Occasional verbal
acknowledgement (uh, huh)
• Selective Listening [39-30]
– Looks of disinterest
– Looks away – at watch, papers
– Sits quietly
– Reacts with emotion- defensive/
debating
– Jumps in/ takes over
– Changes subject
14
15. المقصود
Al-Maqsûd
Islamic Life Skills Training
How you Listen!
• Attentive listening [44-40]
– Steady eye contact
– Shows interest (facial
expressions)
– Nodding
– Provide simple verbal
acknowledgement ( I see, ok, yes)
– Raise question to draw message
• Active Listening
(responsive/ reflective
listening) [50-45]
– Show patience
– Give verbal feedback to summarise
understanding
– Acknowledge emotion to fully
understand speaker
– Exploring reason for emotion
– Speaking up when not clear
15
17. المقصود
Al-Maqsûd
Islamic Life Skills Training17
Ineffective patterns of Listening
– Attentive listener takes out the facts from the emotion
only- doesn’t cope with emotion (thinks understanding
has been achieved)
– Active listener- takes facts and emotion= whole
message (knows that understanding has been
achieved)
• Speaker speaks to a speaker (not listener)
Facts + Emotion =
Meaning of
message
18. المقصود
Al-Maqsûd
Islamic Life Skills Training
Making Active Listening Work
• Hold off assumptions (hear the whole
message)
• Avoid being quick on advice
• Exercise patience
• Eliminate Distractions/ physical barriers
• Be respectful- don’t pass judgement
• Shift Attention on to speaker- not to what
you are going to say
18
19. المقصود
Al-Maqsûd
Islamic Life Skills Training19
Abu Hurayrah (ra) narrates that the Messenger of Allah (blessings and
peace of Allah be upon him) said: “Beware of suspicion, for suspicion is
the falsest of speech. Do not seek out one another’s faults; do not spy
on one another; do not compete with one another; do not envy one
another; do not hate one another; do not turn away from one another.
Be, O slaves of Allah, brothers.”
(Bukhari, Muslim)
Ja‘far ibn Muhammad (ra) said: If you hear something about your
brother that you dislike, then look for excuses for him, from one to
seventy excuses; if you find an excuse for him (all well and good),
otherwise say: Perhaps he has an excuse that I do not know of.
(Al-Bayhaqi in his al-Shu’bat al-Imaan)
20. المقصود
Al-Maqsûd
Islamic Life Skills Training
Solution to assumptions
• Deal with each as individual
• Listen first- check understanding
• Avoid generalisations
• Communicate first, act second
• Make safest assumption first- assume
other person means well
20
23. المقصود
Al-Maqsûd
Islamic Life Skills Training23
ْنِمواَُّضفن ََل ِْبلَقْلا َيظِلَغاًّّظَف َُنتك َْولَو ْۖمَُهل َنتِلِ َّاّلل َنِّمٍةَمْحَراَمِبَف
ْلَّكَوَتَف َتْمَزَعاَذِإَف ِۖرْمَ ْاْل ِِف ْمُهْرِاوَشَو ْمَُهل ْرِفْغَتْساَو ْ ُ ْهْنَع ُفْعاَف َۖكِلْوَح
َنيِلِّكَوَتُْملا ُّبِحُي َ َّاّلل َّنِإ ِۚ َّاّلل ََىلع
So by mercy from Allah , [O Muhammad], you were lenient
with them. And if you had been rude [in speech] and harsh in
heart, they would have disbanded from about you. So pardon
them and ask forgiveness for them and consult them in the
matter. And when you have decided, then rely upon Allah .
Indeed, Allah loves those who rely [upon Him].
Surat 'Āli `Imrān: 159
24. المقصود
Al-Maqsûd
Islamic Life Skills Training
Three stages of Listening
Process
24
1. Receiving
2. Processing
3. Responding
Receiving- sensory organs
Processing- analysing, evaluating, synthesizing-
meaning- effected by emotion/ concentration-
speaker cannot see/ hear this
Responding- verbal/non-verbal
25. المقصود
Al-Maqsûd
Islamic Life Skills Training25
ْۖمَُهل َنتِلِ َّاّلل َنِّمٍةَمْحَراَمِبَف
ِْبلَقْلا َيظِلَغا ًّّظَف َُنتك َْولََ
َۖكِلْوَح ْنِمواَُّضفن ََل
ُ ْهْنَع ُفْعاَفو
ْمَُهل ْرِفْغَتْساَو
ِرْمَ ْاْل ِِف ْمُهْرِاوَشَو
ِ َّاّلل ََىلع ْلَّكَوَتَف َتْمَزَعاَذِإَفۚ
َنيِلِّكَوَتُْملا ُّبِحُي َ َّاّلل َّنِإ
So by mercy from Allah , you
were lenient with them
And if you had been rude [in
speech] and harsh in heart,
they would have disbanded
from about you
So pardon them
and ask forgiveness for them
and consult them in the
matter
And when you have decided,
then rely upon Allah
Indeed, Allah loves those
who rely [upon Him].
HUMILITY
SELF RESTRAINT IN
EMOTION/
PATIENCE
ABANDON
ASSUMPTION
BE GENUINE
ACTIVE RESPONSES
SHARING/
VERIFYING
MAKE FINAL
JUDGEMENT
WITHOUT
TRANSGRESSING
NOT TO
TRANSGRESS
IS REWARDING
Receiving
Processing
Responding
Outcome
Listening is Act of Worship- Active Listening
26. المقصود
Al-Maqsûd
Islamic Life Skills Training26
Beliefs
Values
Perceptions
Thoughts / expectations
Emotions
Behaviours and Actions
Change
Manage
Develop
Shift
What others don’t see
But can deduce
30. المقصود
Al-Maqsûd
Islamic Life Skills Training
1. Radar on speaker
• Capturing whole message
– Words
– Tone
– Body language- gesture, eye contact, facial expression, posture
• Giving speaker full attention
– Giving yourself to speaker
• Steady eye contact
• Sincere facial expression
• Open receptive body language
• Encouraging- non-judgemental tones
• Avoid bad habits in listening
– Poor eye contact- looking away/ locking in, rolling eyes
– Unfavourable Facial expression – frown, smirk, raising eyebrow, blank look
– Unwelcoming posture- slouching, being closed
– Excessive movement- fidgeting, squirming- not sitting still. , pulling on self ie beard
– Ineffective placement- distant, facing away, preoccupied
– Uninviting tone of voice- harsh reactive tone, biting sarcasm, monotone
30
31. المقصود
Al-Maqsûd
Islamic Life Skills Training
2a. Active listening Tools
• TOOL 1- Drawing out speakers message
– Listener helps speaker express content of message
• Letting speaker in:
– Door openers (non-verbal)
» Head nodding
» Smile appropriately
» Show look of interest/ concern
» Turning/ facing/ leaning towards speaker
» Steady eye contact
– Door openers (verbal)
» Hum, right, yes, I see (tone)
• Echoing
– Repeat key word
– Wait after echo
• Probing
– Open-ended questions (what, how, why, explain, describe, elaborate, give, tell)
• Checking subject:
– You’re referring to
– Repositioning speaker
31
32. المقصود
Al-Maqsûd
Islamic Life Skills Training
2b. Active listening Tools
• TOOL 2- Verify understanding of message
– Capturing emotions [ …sound like you’re excited]
– Paraphrasing […in other words]
– Reflective paraphrasing [ …you’re feeling…because of…. Is that right?]
• Avoid “I know how you feel”
• Do not make it “I” focussed- but “you” focussed
• Does not check others emotion if “I” focussed
• No emotion expressed from you if “I” focussed
– Sharing examples
• Conditions:
– Hear the whole story
– Give relevant example
– Deliver it well
» Connecting statement from speaker to you- [your situation sounds like...]
» Tell your story briefly only
» Connecting statement back to speaker [like you experienced…right?]-
speaker focus
32
33. المقصود
Al-Maqsûd
Islamic Life Skills Training
Summary of active listening tools
1. “you” focussed vs “I” focussed
2. Drawing out vs telling / reporting
3. Receiving/ non-judgemental vs
expressing opinions
4. Less said vs more said
5. Gain meaning vs express meaning
33
34. المقصود
Al-Maqsûd
Islamic Life Skills Training34
When he (Messenger of Allah SAW) addressed
someone, he turned his entire body. The Prophet,
peace and blessings be upon him, looked at the
ground more than he looked up due to the power of
his gaze. He didn’t maintain his stare at people, due
to the strength of his gaze.
(Shamaa’il Tirmidhi)
35. المقصود
Al-Maqsûd
Islamic Life Skills Training35
The Prophet paid equal attention to everyone. People came to
him with all kinds of problems. He took full interest in the
personal problems of people. Sometimes old women and
slaves stopped him on his way to discuss something. He
stopped and patiently listened to them. When the conversation
was long he would sit on one side of the street to give them
sufficient time. He listened to everyone patiently and would not
be the first person to leave.
In assembly, when the Prophet (saw) spoke, everyone calmly
and respectfully listened to him. He turned his face in different
directions to pay attention to everyone. When someone else
spoke to him, he heard him patiently
(Shamaa’il Tirmidhi)
36. المقصود
Al-Maqsûd
Islamic Life Skills Training36
Imaam Hasan Radiyallahu 'Anhu says, (my younger brother) Husayn said: "I
asked my father (Sayyidina 'Ali Radiyallahu 'Anhu) about the conduct of
Rasulullah Sallallahu 'Alayhi Wasallam in his assemblies' He replied.. 'Rasulullah
Sallallahu 'Alayhi Wasallam was always happy and easy mannered. There was
always a smile and a sign of happiness on his blessed face. He was soft-natured
and when the people needed his approval, he easily gave consent. He did not
speak in a harsh tone nor was he stone-hearted. He did not scream while
speaking, nor was he rude or spoke indecently. He did not seek other's faults.
He never overpraised anything nor exceeded in joking, nor was he a miser. He
kept away from undesirable language and did not make as if he did not hear
anything. If he did not agree with the next person's wish he did not make that
person feel disheartened, nor did he promise anything to that person. He
completely kept himself away from three things: from arguments, pride and
senseless utterances. He prohibited people from three things. He did not
disgrace or insult anyone, nor look for the faults of others, he only spoke that
from which reward was attained
(Shamaa’il Tirmidhi)
37. المقصود
Al-Maqsûd
Islamic Life Skills Training37
They did not argue before him regarding anything. Whenever one spoke to him the other
would keep quiet and listen till he would finish. The speech of every person was as if the first
person was speaking. (They gave attention to what every person said. It was not as is
generally found that in the beginning people pay full attention, and if the talk is lengthened
they became bored, and begin to pay less attention). When all laughed for something, he
would laugh too. The things that surprised the people, he would also show his surprise
regarding that. (He would not sit quietly and keep himself aloof from everyone, but made
himself part of the gathering). He exercised patience at the harshness and indecent questions
of a traveller. (Villagers usually ask irrelevant questions. They do not show courtesy and ask
all types of questions. Sayyidina Rasulullah Sallallahu 'Alayhi Wasallam did not reprimand
them but exercised patience). The Sahaabah would bring travellers to his assemblies (so that
they thernselves could benefit from the various types of questions asked by these people,
and also hear some questions regarding which they themselves, due to etiquette, would not
ask). Rasulullah Sallallahu 'Alayhi Wasallam' would say: 'When you see a person in need,
then always 'help that person'. (If someone praised him, he would detest it). If someone, by
way of thanks praised him, he would remain silent, (because it is necessary that one 'thank a
person for a good favour or good deed. It is like one fulfilling one's duty. Some of the 'ulama
have translated this as: 'If one did not exceed in praising him, he would keep silent'. That
means if he exceeded he would prohibit him). He did not interrupt someone talking and did
not begin speaking when someone else was busy speaking. If one exceeded the limits he
would stop him or would get up and leave (so that that person would stop)".
(Shamaa’il Tirmidhi)
38. المقصود
Al-Maqsûd
Islamic Life Skills Training
3. Magic Ingredient- Empathy
• Empathy (manner of display>care/ respect) + (emphasis
on listening> understand message from speaker
perspective)
– Catch> Fact + Emotion= meaning/ understanding
vs
• Sympathy (manner of display>care/ respect)
– Catch> Emotion only= not meaning/ understanding
38
Facts + Emotion =
Meaning of
message
39. المقصود
Al-Maqsûd
Islamic Life Skills Training39
One of the Tabi'i Imam Ata ibn Abi Rabah (عنه هللا )رضى said:
"A young man would tell me something that I may have
heard before he was born. Nevertheless, I listen to him as
if I had never heard it before.“
Khalid ibn Safwan al-Tamimi, who frequented the courts of
the two Khalif'as Umar ibn Abd' al-Aziz (عنه هللا )رضى and
Hisham ibn 'Abd al-Malik (عنه هللا )رضى said:
"If a person tells you something you have heard before, or
news that you already learnt, do not interrupt him to
exhibit your knowledge to those present. This is rude and
ill mannered."
42. المقصود
Al-Maqsûd
Islamic Life Skills Training
Avoid verbal barrier modes
– Critic mode- [little put-downs]
– Identifier mode- [me too mode]
– Defensive mode- [defend first – ask later]
– Denying mode [dismissive language]…you’re too sensitive
– Being-Right mode [black and white thinking- everything right or wrong]
halal Vs haraam no mubah
– Interrogator mode- [closed-end, leading the witness statements]
– Sparring mode- [argument vs rebuttal]
– Diagnostic mode- [psychological analysers making assumptions and
then feedback]
– Advice mode- [announcing solutions without understanding problem
42
43. المقصود
Al-Maqsûd
Islamic Life Skills Training
Seven Listening Tips
1. Grasp main ideas (content + emotion)
2. Use familiarity to your advantage (don’t make assumptions and be
positive)
3. Eliminate physical distractions (i.e. mobiles)
4. Act on what you say you would do- (follow-through skills)
5. Take an interest (saves time overall)
6. Remember you have 2 ears/ 2 eyes/ one mouth
7. Patience- (control own emotion)
You don’t control anyone else- but you can influence them
The person you have most control over, is you!
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