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Habit 5
By: Jihoon, Kornravee, Passawit, Pattham
Then to Be Understood
Seek First to Understand
“Before I can walk ‘n another’s shoes, I must first remove
ray own.”
-Unknown
The key to communication and having power and influence
with people can be summed up in one sentence: “Seek first to
understand, then to be understood”. Listen first, talk second.
If you see things from another’s point of view before sharing your own a
whole new world will be opened to you.
Why is this habit the key to communication?
- Its because the deepest need to human heart is to be
understood.
“Everyone wants to be who they are.”
You can show your care by simply taking time
to listen without judging and without giving
advice.
Five Poor Listening Styles
- Spacing out
- Pretend listening
- Selective listening
- Word listening
- Self-centered listening
Spacing Out is when someone is talking to us but
we ignore them because our mind is in another galaxy.
Preten listening is when we doesn’t pay much
attention but pretend to be by saying “yeah” or “uhhuh”
“cool”
Selective listening is where we pay attention
only to the part of the conversation that interests us.
Word listening occurs when we actually pay
attention to what someone is saying, but we listen only to
the words, not to the body language, the
feelings, or the true meaning behind the words.
Self-centered listening happens when
we see everything from our own point of
view.
Sometimes, as we listen to others, we make
judgments (in the back of our minds) about
them and what they’re saying.People don’t
want to be judged, they want to be heard.
Probing occurs when you try to dig up
emotions before people are ready to share
them.
GENUINE LISTENING
First, listen with your eyes, heart, and ears.
Listening with just your ears isn’t good enough,
because only 7 percent of communication is
contained in the words we use. The rest comes
from body language
(53 percent) and how we say words, or the tone
and feeling reflected in our voice (40 percent).
Second, stand in their shoes.You must try to
see the world as they see it and try to feel as
they feel.
Third, practice mirroring. Think like a mirror.
Repeat back in your own words what the other
person is saying and feeling.
Your GOAL is to REPEAT back in your own words what
another person is SAYING and FEELING.
If you have both the ATTITUDE and the SKILL, you
will become a POWERFUL COMMUNICATOR!

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Habit 5 Seek First To Understand Than to be Understood (Pattham's)

  • 1. Habit 5 By: Jihoon, Kornravee, Passawit, Pattham
  • 2. Then to Be Understood Seek First to Understand
  • 3. “Before I can walk ‘n another’s shoes, I must first remove ray own.” -Unknown
  • 4. The key to communication and having power and influence with people can be summed up in one sentence: “Seek first to understand, then to be understood”. Listen first, talk second. If you see things from another’s point of view before sharing your own a whole new world will be opened to you.
  • 5. Why is this habit the key to communication? - Its because the deepest need to human heart is to be understood. “Everyone wants to be who they are.”
  • 6. You can show your care by simply taking time to listen without judging and without giving advice.
  • 7. Five Poor Listening Styles - Spacing out - Pretend listening - Selective listening - Word listening - Self-centered listening
  • 8. Spacing Out is when someone is talking to us but we ignore them because our mind is in another galaxy. Preten listening is when we doesn’t pay much attention but pretend to be by saying “yeah” or “uhhuh” “cool”
  • 9. Selective listening is where we pay attention only to the part of the conversation that interests us.
  • 10. Word listening occurs when we actually pay attention to what someone is saying, but we listen only to the words, not to the body language, the feelings, or the true meaning behind the words.
  • 11. Self-centered listening happens when we see everything from our own point of view.
  • 12. Sometimes, as we listen to others, we make judgments (in the back of our minds) about them and what they’re saying.People don’t want to be judged, they want to be heard.
  • 13. Probing occurs when you try to dig up emotions before people are ready to share them.
  • 14. GENUINE LISTENING First, listen with your eyes, heart, and ears. Listening with just your ears isn’t good enough, because only 7 percent of communication is contained in the words we use. The rest comes from body language (53 percent) and how we say words, or the tone and feeling reflected in our voice (40 percent).
  • 15. Second, stand in their shoes.You must try to see the world as they see it and try to feel as they feel.
  • 16. Third, practice mirroring. Think like a mirror. Repeat back in your own words what the other person is saying and feeling.
  • 17. Your GOAL is to REPEAT back in your own words what another person is SAYING and FEELING.
  • 18. If you have both the ATTITUDE and the SKILL, you will become a POWERFUL COMMUNICATOR!