Use the following forms for cases in which there is no existing pre-dispute contractual arbitration provision, but the parties have mutually agreed to use mediation or arbitration as a fair and cost-effective forum to resolve their dispute:

Standard Rules and Procedures

Standard Fees and Costs

Standard Fees and Costs for Special Services

For cases referred to NAM as a result of an existing contractual provision, indicating that the parties have agreed to use mediation or arbitration as the dispute resolution forum, use the following forms:

Comprehensive Rules and Procedures

Comprehensive Fees and Costs

Demand for Arbitration

Request for Mediation

Appellate Rules

Request for Appeal

Response to Appeal

Request for Cross-Appeal

Appellate Arbitration Fees

NAM’s Comprehensive Dispute Resolution Rules and Procedures in effect at the time the claim is filed.

Fees For Disputes When One of the Parties is a Consumer

Supplemental Rules for Mass Arbitration Filings

See the following rules and forms for employment related cases:
NAM’s Employment Rules and Procedures

NAM’s Fees and Costs for Employment Disputes

Supplemental Rules for Mass Arbitration Filings

Demand for Arbitration for Employees

Demand for Arbitration for Employers

Request for Mediation

See the following rules and forms for matrimonial cases:

Matrimonial Fees and Costs

Matrimonial Hearing Officer Roster

See the following rules and forms for realtor/homeowner cases:

Comprehensive Rules and Procedures

Fees and Costs for Realtors and Homeowners (for 2 party cases)

Demand for Arbitration

NAM’s Self-Storage Industry Dispute Resolution Rules and Procedures

NAM’s Fees for Matters Governed by NAM’s Self-Storage Industry Dispute Resolution Rules and Procedures

See the following rules and forms:

ADR Primer

NAM’s Minimum Standards of Procedural Fairness for Consumer Arbitrations

Hearing Officer Application

Directions to NAM (Garden City)

See the following sample clauses for commercial, construction, and employment cases:

Commercial (Arbitration & Mediation) Clauses

Construction (Arbitration) Clause

Employment (Arbitration) Clause