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Best for ID theft insurance
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Best for families
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Norton LifeLock and IdentityForce are two of the best identity theft protection services available, but they each have unique strengths.
LifeLock stands out for how much it offers in identity theft insurance, which ranges from $1.05 million to $3 million depending on your chosen plan. On the other hand, IdentityForce offers comprehensive protection for families, including the ability to monitor your children's credit, social media, mentions on the dark web, and more.
Read on as we unveil these providers’ features, pricing plans, identity theft insurance coverage, and more.
At first glance, LifeLock and IdentityForce are on equal footing in terms of the features they offer. However, LifeLock has the best customer support experience and insurance against identity theft (up to $3 million), while IdentityForce is ideal if you're looking for a family plan.
| Price | $7.50–$38.99/mo for first yr | $17.95–$23.95/mo |
| Identity theft insurance | Up to $3 million, depending on plan | Up to $1 million |
| Credit monitoring | ||
| 3-bureau credit reports | ||
| Credit score | ||
| Identity recovery | ||
| Dark web alerts | ||
| Social media account alerts | ||
| Get LifeLock | Get IdentityForce |
If you're choosing between LifeLock and IdentityForce, cost and coverage might be your deciding factors. LifeLock is lighter on the pocket, with plans ranging from $7.50–$38.99/mo for first yr.
IdentityForce’s plans hover between $17.95–$23.95/mo. However, LifeLock's plans go up in price after the first year, so you should be mindful of that when you sign up.
LifeLock takes the lead in identity theft insurance, boasting up to $3 million in coverage per adult and $1.05 million per child with its Ultimate Plus plan. Its first tier, the Standard plan, provides up to $1.05 million in coverage, which outshines IdentityForce's maximum $1 million coverage for all plans.
IdentityForce and LifeLock provide a range of features to help protect your identity. Both offer three-bureau credit monitoring, dark web and social media identity monitoring, credit card activity alerts, U.S.-based identity restoration specialists, child protection services, and more. LifeLock has the upper hand in monitoring by providing additional features like home title monitoring.
However, IdentityForce provides a virtual private network (VPN), online PC protection tools, and a password manager. For a full security suite, LifeLock can be bundled with Norton antivirus, with a plan that also includes a VPN, password manager, parental controls, and more.
Our Pick
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| Paid annually | $7.50–$38.99/mo for first yr | $16.65-$29.15/mo (billed annually) |
| Paid monthly | $11.99–$79.99/mo for first yr | $17.95–$23.95/mo |
| Best value plan | LifeLock Standard Individual for $7.50/mo (billed annually) for first year | IdentityForce UltraSecure+Credit for $23.95/mo |
| Identity theft insurance | Up to $3 million | Up to $1 million |
| Get LifeLock | Get IdentityForce |
LifeLock offers individual, family (two adults), and family (two adults + five kids) plans for its Standard, Advantage, and Ultimate Plus options. Each option allows annual or monthly payments. Its multi-tiered plan options for various use cases can come in handy for different sizes of households.
Every package includes features like surveillance for identity theft, instant notifications regarding potential identity threats, and identity recovery services. However, all the plans go up in price after the first year.
If you're struggling to choose the right package, you can take advantage of LifeLock's 30-day free trial offer. LifeLock also offers a 60-day money-back guarantee if you opt for an annual plan. Remember, your payment details are needed for the trial, so if you're not fully satisfied, cancel within 30 days.
IdentityTheft offers two protection plans for individuals and families: UltraSecure and UltraSecure+Credit. There are also family plans for both that come with child monitoring features.
Unfortunately, no free IdentityForce plans are available. The UltraSecure and UltraSecure+Credit plans offer a 30-day trial period, but you’ll need to provide your payment details. Just be mindful to discontinue the service before the trial expires, or else charges will apply.
| Feature | ||
| Credit monitoring | ||
| Financial activity alerts | ||
| 3-bureau credit reports | Yes — Experian, TransUnion, Equifax | Yes — Experian, TransUnion, Equifax |
| Credit score | ||
| FICO score | ||
| Credit lock and freeze | ||
| Identity recovery | ||
| Dark web alerts | ||
| Social media account alerts | ||
| Social Security Number monitoring | ||
| Home title monitoring | ||
| Address change alerts | ||
| Get LifeLock | Get IdentityForce |
LifeLock and IdentityForce have many features that can protect you and your family from identity theft crimes. They both monitor a variety of information about you, alert you of suspicious activity, and provide identity restoration services. Additionally, both offer child identity theft protection with their family plans.
LifeLock monitors your credit, home title, and social media accounts. It also monitors the dark web, sex offender registry reports, checking and saving account applications, and more.
LifeLock’s child identity theft protection features are also offered with its family plans, such as:
IdentityForce also offers identity monitoring, alerts, and child ID protection. It also provides alerts for bank and credit card activity, investment accounts, identity threats, and fraud.
Finally, IdentityForce offers lots of features to protect your children, including:
Regarding safety, IdentityForce and LifeLock allow you to enable two-factor authentication (2FA) with your account. IdentityForce encrypts sensitive personally identifiable information (PII) with AES 256-bit encryption. LifeLock’s customer support also informed us that its website is secure with AES 256-bit encryption when we inquired.
| Two-factor authentication | ||
| Multi-factor authentication | ||
| Collects data | ||
| Shares data with third parties | ||
| Get LifeLock | Get IdentityForce |
IdentityForce and LifeLock both collect PII data, such as:
Moreover, LifeLock has partnered with BugCrowd so that anyone can report any security vulnerabilities they find. IdentityForce also enhances security by complying with Massachusetts' data privacy and breach notification laws, such as the Payment Card Industry Data Security Standards (PCI-DSS), Sarbanes-Oxley Act (SOX), and the Statement on Standards for Attestation Engagements (SSAE) 16.
| Platform | Our Pick
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| Windows | ||
| macOS | ||
| Android | ||
| iOS | ||
| 24/7 customer support | ||
| Customer support options | Live chat, phone, email, online guides | Phone, email, online guides |
| Details | Get LifeLock | Get IdentityForce |
Both IdentityForce and LifeLock are compatible across multiple operating systems and mobile devices. They can be accessed via any browser on your desktop and they provide Android and iOS mobile apps. This makes it easy for anyone, especially large families, to use these services on their devices.
We especially liked that LifeLock allows you to use its services on an unlimited number of devices with its Ultimate Plus plan, making it a go-to option for large households and families.
With customer service, LifeLock is superior to IdentityForce because it offers 24/7 live chat and phone support. You can also contact them by fax or snail mail. LifeLock’s live chat feature has short wait times — less than a minute when we tested it — and will connect you with an agent if the bot cannot answer your question.
On the other hand, IdentityForce doesn't offer 24/7 live chat support, and when it’s not available, you can fill out a form with your email address and questions and await a reply. When IdentityForce’s “live chat” feature is available, it automatically connects you to a bot rather than a human. If you're aiming to chat with a real person, you'll have to call during its standard work hours from 8 a.m. until 5:30 p.m. EST on weekdays, which was rather disappointing.
LifeLock can help protect your identity by monitoring your identity and information and alerting you to suspicious activity. Additionally, its identity theft recovery experts can help take care of any issues if your identity has been stolen and you’ve suffered from identity theft losses. Remember, although it helps protect against identity theft fraud, there is no silver bullet solution to completely avoiding identity theft crimes.
IdentityForce has a long-standing reputation in the identity protection industry as a product of one of the big credit bureaus, TransUnion. Although IdentityForce is a dependable service, its privacy policy indicates that it collects your data and may share it with third parties. It is important to carefully consider if IdentityForce meets your requirements based on your comfort level before making any decisions.
Although LifeLock has plenty of benefits for preventing identity theft, it can be more expensive than some of its competitors. Secondly, its pricing plans can be very confusing to decipher and decide which one to choose.
IdentityForce’s customer service was subpar. Its live chat support was hardly available and utilized a chatbot rather than a live human; if not available, it directed you to fill out a form with your email address and questions until you received a response. Customer service is available during limited hours Monday through Friday via phone.
In our opinion, Norton LifeLock is the winner here. Although IdentityForce offers various types of ID and financial monitoring, LifeLock seemed to bring more to the table.
LifeLock's Ultimate Plus plan comes with comprehensive features, including up to $3 million in identity theft protection, home title monitoring, 24/7 identity theft recovery services, and live chat support with a human. It also has a competitive pricing structure, making LifeLock a more compelling choice for individuals seeking ID theft protection at an affordable price.
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LifeLock and IdentityForce are two of the top identity theft protection services, but they're not the only ones available. Here are some alternative identity theft protection services you can consider:
| Service | |||
| Individual monthly price | Starts at $9.00/mo (billed annually) | Starts at $7.20/mo | Starts at $14.95/mo |
| Family monthly price | Starts at $25.00/mo (billed annually) | Starts at $11.99/mo | Starts at $25.00/mo (billed annually) |
| ID theft insurance | Up to $1 million | Up to $1 million | Up to $3 million |
| Credit monitoring | |||
| 3-bureau credit reports | |||
| Details | Get Aura Read Aura Review |
Get Identity Guard Read Identity Guard Review |
Get IDShield Read IDShield Review |
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