Dan.com Reviews

6,467  Great
TrustScore 4 out of 5

4.2

In the Online Marketplace category

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Rated 4 out of 5 stars

Cycle Solutions rep tarnished by courier partnership

I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfortunately CS have chosen to use TNT as their courier. It took one week to transport the bike from Wales to Scotland with delivery to wrong depots etc. I won’t elaborate how useless TNT are as a logistics outfit. Suffice to say they are dire. I have marked down one star for this reason. CS I urge you to sever ties with TNT. They are the reason for the majority of your negative reviews. You deserve to partner with a better courier.

Date of experience: May 29, 2024


Rated 5 out of 5 stars

We have been using DAN for years to buy…

We have been using DAN for years to buy and also sell domain names. Legitimate marketplace. Top-notch support and great UX. Recommend to anyone. We know dozens of others who also use DAN regularly. If you are looking to buy a domain then DAN is one of the best platforms to use, If not, The Best.

Date of experience: June 01, 2024


Rated 5 out of 5 stars

Very nice guys, super professional

Very nice guys, and everything was so on time and professional. Definitely invite them to the kiddos next birthday bash. You'll love it 💕!

Date of experience: May 07, 2024

Reply from Dan.com

Hello Allis,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 1 out of 5 stars

Be careful when buying and selling at…

Be careful when buying and selling at Dan.com
I have purchased the domain name cartradeinsider.com for $750 on Dan.com.
After I transfer money and provide information to receive the domain name, They told me to wait until Monday to process it.
On Monday, Dan announced that the transaction was canceled and did not provide a reason.
I requested a refund upon canceling the transaction and did not receive any response from their support team. 

Date of experience: May 28, 2024

Reply from Dan.com

Hello Thành ,

Thank you for your feedback and for the opportunity to clarify that Dan.com offers Transaction Assurance on its purchases. This means our customers can rest easy knowing that we will work to transfer the domain name and funds between parties. If the domain name is unable to be delivered for ANY reason, we will refund the customer the funds that were paid. We appreciate you sharing your experience with us and look forward to helping again in the future.

My thanks,
JM


Rated 4 out of 5 stars

honest and attitude reflected me always who I am

I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency
empathy, strength that transforms from emotions, and passions. Outermost is attitude ,self respect, with honest to achieve the goals,no matter what your goal is, please keep mine above, get it from my whole life experiences. Cheers! All

Date of experience: December 15, 2023


Rated 5 out of 5 stars

Dan.com has been excellent in brokering…

Dan.com has been excellent in brokering my domain deals. I have been using them for the past 3+ years - and I have had no issues whatsoever.
They protect domain buyers from any form of financial loss whilst also ensuring transparency and efficiency in their conduct.

If you ever want to buy a domain and in need of a broker - Dan.com is your plug!

Date of experience: December 19, 2023

Reply from Dan.com

Hello Celesta,

Thank you for your feedback. We are very glad to hear that you received such great service from us. We look forward to helping again in the future and thank you for being a Dan.com customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Rhonda Gray was very kind and fast…

Rhonda Gray was very kind and fast getting us in and out. Awesome experience and service!!

Date of experience: May 01, 2024

Reply from Dan.com

Hello Nila,

Thank you for your feedback and we are pleased to hear that Rhonda did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.

My many thanks,
-JM


Rated 5 out of 5 stars

Excellent

team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: December 05, 2023


Rated 5 out of 5 stars

Good Communication - overall felt safe

Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: August 15, 2023


Rated 5 out of 5 stars

Great again

Another superb experience using Dan as a seller, offer from buyer accepted today, I provided the AUTH code, domain transferred and money paid to me in around an hour. Fantastic experience keep it up Dan.

Date of experience: April 12, 2024

Reply from Dan.com

Hello JR,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

This is wonderful nice

This is wonderful nice

Date of experience: September 21, 2023

Reply from Dan.com

Hello Pavandeep,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Absolutely brilliant Alan at the…

Absolutely brilliant Alan at the Manchester branch looked after me I couldn’t asked anymore

Date of experience: April 16, 2024

Reply from Dan.com

Hello Ashlee,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Fantastic domain management and sales…

Fantastic domain management and sales platform, superb domain landing pages and excellent support team. Dan.com are the best! truly.

Date of experience: March 28, 2024

Reply from Dan.com

Hello Hussein,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Good, friendly service

The communication via Dan was good. I had an issue with not receiving emails and they were very quick in helping me sort it out.

The owner of the domain explained why he couldn't accept my first offer, and I think that was very detailed and thorough.

Date of experience: August 07, 2023


Rated 4 out of 5 stars

They lack one thing Which Sedo have …

When weighing Sedo against Dan for domain transactions, the absence of country views on Dan is a notable drawback. I hope Dan integrates this feature in the future for a better user experience. Despite this, I lean towards Dan over Sedo due to its unique advantage of allowing payments in the currency of choice, a feature Sedo lacks. Additionally, while Sedo provides detailed website traffic insights, including countries of origin and the referring URLs, Dan could improve by incorporating such analytics. Overall, Dan's flexible payments make it my preferred choice for domain transactions.

Date of experience: February 22, 2024

Reply from Dan.com

Hello Haret,

Thank you for your feedback and the input for how we can improve. We would like to better understand your suggestion and have sent an email through Trustpilot to request more information for contact. We will be sure to share this information with our leadership to submit as a customer requested improvement.

My thanks,
JM


Rated 4 out of 5 stars

Buying a domain from another owner

I sought out to purchase an existing domain from another owner. Working with Dan helped provide legitimacy to my dealings and the process was smooth and easy. They also provided reminders and steps for me to follow which made it very easy. I would not hesitate to recommend Dan for anything domain related

Date of experience: August 16, 2023


Rated 1 out of 5 stars

Watch out, scam!

Watch out, scamming website, will buy domain names of new companies and put them up for sale at ridiculous prices. This company will be sued soon enough, can't wait to see the result!

Date of experience: April 01, 2024

Reply from Dan.com

Hello Steven,

Thank you for your feedback and I am sorry to hear that your domain name expired. As a Domain Marketplace, our customers can list their domain names for sale and we help facilitate the transfer of domain and funds between parties to ensure a secure transaction. I hope this information helps and we appreciate you sharing your experience with us.

My thanks,
JM


Rated 1 out of 5 stars

Bit like criminals God will punish you…

Bit like criminals God will punish you for stealing our money
Nothing you can use that money for no matter how much it is
No matter how much decillions you make you family we suffer till the end

Date of experience: May 21, 2024

Reply from Dan.com

Hello Iorundu ,

Thank you for your feedback and for the opportunity to clarify that we only exchange money for the goods and services that we offer. Please feel free to contact our customer support if you have any questions about your account.
My thanks,
JM


Rated 5 out of 5 stars

HD binoculars

From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself

Date of experience: September 30, 2023