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© Bath Consultancy Group 2014
A division of GP Strategies
Ltd
Supervision with the
Team and Organisation in Mind
of Supervision WebinarJanuary 2015
Supervision with the team and organisation in mind webinar
International Coaching Week 2014 #icw2014
Your presenters…
Professor Peter Hawkins
Founder and Emeritus Chairman
Bath Consultancy Group
Chris Smith
Managing Director
Bath Consultancy Group
Whilst you are waiting, please type any
questions that you have about
Supervising with the Team and
Organisation in Mind
and hit ‘Send’
WELCOME!
We will be
starting shortly.
Please type your questions
in the Q&A box
Supervising with the team and organisation in
mind
The course focuses on how to do systemic supervision
so that we focus on the needs of the team, the
organisation and the organisation’s stakeholders
as well as the coach and their individual clients.
It includes how to supervise team coaching and work
with
the wider organisation.
Systemic coaching supervision
A definition
Supervision of a coach or team of coaches which is:
• Informed by a systemic perspective
• In service of all parts of the system learning and
developing
• Attends to the client in relation to their systemic
context(s)
• Includes the coach and the supervisor as part of the
field that is being reflected upon
Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
The coaching paradigm shift
From facing the person
you are coaching as your
client, to going shoulder
to shoulder with them as
your partner, jointly
facing what their world of
tomorrow is asking them
to step up to
Where coach and client
are jointly in service of
the needs of the wider
organisation and its
stakeholders
Creating not just
personal development
but shared value for
multiple stakeholders
New paradigm questions
Outside-in and future-back
?
What does your
world need you
to step up to,
that you are
struggling to
step up to?
Who or what is
our work in
service of?
How do we
best work
together to
create the
maximum value
for those you are
in
service of?
What
percentage of
your potential to
make a
difference in the
world are you
currently using?
What
percentage
could you be
using in a year’s
time? What do
we need to do to
traverse
the gap?
Seven modes of supervision
1. The client situation
1
4
6
7
Supervisory System
Coaching System
Supervisor
Coach
Client
2
5
3 2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory
relationship and parallel
process
6. The supervisor
7. The wider context
The journey from team manager to team coach
Team
Manager
Team
Leader
Team
Orchestrator
Team
Coach
Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
Team
Facilitation
Process Focus
at events
Performance
Task and
Process Focus
Leadership
Team Coaching
Task, Process,
and
Stakeholder
Focus
Transformationa
l Leadership
Team Coaching
Task, Process,
Stakeholder,
and
Organisational
Transformation
Focus
Systemic Team
Coaching
Task, Process,
Stakeholder,
Organisation,
and System
Focus
The extended team coaching continuum
The five disciplines of high performing teams
Task
Process
Inside
(within boundary)
Outside
(across boundary)
Clarifying
Primary purpose
goals, objectives roles
Commissioning
Ensuring a clear commission
for the team and contracting
on what it must deliver
Co-Creating
Interpersonal and
team dynamics team culture
Connecting
and engaging all the
critical stakeholders
Core
Learning
Reflecting,
learning, integrating
Supervising team coaching
(Chapter 13 in Leadership Team Coaching, Peter Hawkins, Kogan Page, 2014, 2nd Edition)
Greater
complexity
of the
system
being
supervised
Team Coach
often feels
flooded by
the data
and then
floods the
supervisor
Importance
of moving
quickly from
data to
pattern in
the team
and system
Then to
move to
what needs
to shift in the
relationship
between
team and
coach
Ten modes of supervision - “The ten-
eyed model”
1. The client situation
4
6
7
Supervisory
System
Coaching
System
Supervisor
Team
Coach
Client
Team
5
2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory relationship and
parallel process
6. The supervisor
7. The wider context
Team
Stakeholders
2 3
1
-2
Team
Eco-System
-1
-3
-1. The team stakeholders
-2. How the team engages their
stakeholders
-3. The relationship between the
team and its stakeholders
Overview
1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to Ensure Organisational Learning
19
E V E N T S
Patterns of
behaviour
Systemic structure
Mind sets
Emotional ground
Motivational roots
Six levels of system view
Still there is a level of caricature between
Corporate Centre and Academic departments
You are anarchic
and have too many
underperforming
academics and
siloed departments:
• We need to bring
you into line and
systematise you
You are an overhead
that we pay for:
• Cost us less and
serve us better
• Less un-joined
up bureaucratic
demands
Client X at its worst
Top down fix
(Winners/losers)
‘Us’ and
‘Them
Joint
challenges
Talk ‘about’ not
‘with’
Resentment,
critique,
complaint
Defence and
counter blame
“Fight”
Locate the
problem and
fault in the other
• Create a policy
• Write a strategy
• Do nothing
“Suck up control”
Delegate
upwards
Assign
ownership/
accountability
to others
Events
Avoid
• Form a committee
• Create a
bureaucratic
process
Client X at its best
‘Com-laberation’: A virtuous cycle of intent
Create robust
‘win-win’ solution
that builds joint
confidence. “Holding
and respecting
diverse/different values”
Agreed prioritisation
of each other’s values
Shared
ambition
“Joint
challenges”
We locate the
challenge in
between us
rather than in
one or the other
Challenge our
own behaviour as
well as that of
others
We get the
right people
round the
table
Own joint
responsibility
for issue and
its solution
Get the ‘dead
elks’ onto the
table
Certificate in coaching supervision:
programme overview
What our Alumni say...
Good event and it really helped me to get the hang of the
seven eyed model. I was also reminded of how much I enjoy
working
with group supervision.
Group Supervision for Executive Coaches course, Oct 2014
A very enjoyable, inspiring and thought-provoking experience.
A great way to end the formal part of the BCG coaching
supervision certificate programme.
Advanced Supervision course, Dec 2014*
*This course is only available to people completing the full Certificate Programme
Dates for your diaries
21-23 January:
Supervision Essentials
(Foundation)
London, UK
4-6 March:
Supervising with the Team and
Organisation in Mind
Bath, UK
Follow us on Twitter @BCG_OD Follow us on
LinkedIn
© 2015 GP Strategies Limited. All rights reserved. GP Strategies, GP Strategies and logo design, BlessingWhite, Rovsing Dynamics, Asentus, Information Horizons, PMC, Sandy, Bath Consultancy Group, Academy of Training,
Martonhouse, Via Training, Beneast Training, Ultra, RWD, Communication Consulting, Option Six, Milsom, Clutterbuck Associates, Future Perfect, PerformTech, Smallpeice Enterprises, GPiLEARN, GPCALCS, GPSteam,
EtaPRO, VirtualPlant, Prospero Learning Solutions and Lorien Engineering Solutions Ltd are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks
or registered trademarks of their respective owners.
Proprietary to GP Strategies Limited.
www.bathconsultancygroup.com
A division of
Peter Hawkins and Chris Smith
Lara.dias@bathconsultancygroup.com
Phone: 01225 520866

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Supervision with the team and organisation in mind webinar

  • 1. © Bath Consultancy Group 2014 A division of GP Strategies Ltd Supervision with the Team and Organisation in Mind of Supervision WebinarJanuary 2015
  • 3. International Coaching Week 2014 #icw2014 Your presenters… Professor Peter Hawkins Founder and Emeritus Chairman Bath Consultancy Group Chris Smith Managing Director Bath Consultancy Group
  • 4. Whilst you are waiting, please type any questions that you have about Supervising with the Team and Organisation in Mind and hit ‘Send’ WELCOME! We will be starting shortly. Please type your questions in the Q&A box
  • 5. Supervising with the team and organisation in mind The course focuses on how to do systemic supervision so that we focus on the needs of the team, the organisation and the organisation’s stakeholders as well as the coach and their individual clients. It includes how to supervise team coaching and work with the wider organisation.
  • 6. Systemic coaching supervision A definition Supervision of a coach or team of coaches which is: • Informed by a systemic perspective • In service of all parts of the system learning and developing • Attends to the client in relation to their systemic context(s) • Includes the coach and the supervisor as part of the field that is being reflected upon
  • 7. Overview 1. Supervising Individual Coaching 2. Supervising Team Coaching 3. Supervising Multiple Interventions in an Organisation to ensure Organisational Learning
  • 8. Overview 1. Supervising Individual Coaching 2. Supervising Team Coaching 3. Supervising Multiple Interventions in an Organisation to ensure Organisational Learning
  • 9. The coaching paradigm shift From facing the person you are coaching as your client, to going shoulder to shoulder with them as your partner, jointly facing what their world of tomorrow is asking them to step up to Where coach and client are jointly in service of the needs of the wider organisation and its stakeholders Creating not just personal development but shared value for multiple stakeholders
  • 10. New paradigm questions Outside-in and future-back ? What does your world need you to step up to, that you are struggling to step up to? Who or what is our work in service of? How do we best work together to create the maximum value for those you are in service of? What percentage of your potential to make a difference in the world are you currently using? What percentage could you be using in a year’s time? What do we need to do to traverse the gap?
  • 11. Seven modes of supervision 1. The client situation 1 4 6 7 Supervisory System Coaching System Supervisor Coach Client 2 5 3 2. The coach’s interventions 3. The coaching relationship 4. The coach 5. The supervisory relationship and parallel process 6. The supervisor 7. The wider context
  • 12. The journey from team manager to team coach Team Manager Team Leader Team Orchestrator Team Coach
  • 13. Overview 1. Supervising Individual Coaching 2. Supervising Team Coaching 3. Supervising Multiple Interventions in an Organisation to ensure Organisational Learning
  • 14. Team Facilitation Process Focus at events Performance Task and Process Focus Leadership Team Coaching Task, Process, and Stakeholder Focus Transformationa l Leadership Team Coaching Task, Process, Stakeholder, and Organisational Transformation Focus Systemic Team Coaching Task, Process, Stakeholder, Organisation, and System Focus The extended team coaching continuum
  • 15. The five disciplines of high performing teams Task Process Inside (within boundary) Outside (across boundary) Clarifying Primary purpose goals, objectives roles Commissioning Ensuring a clear commission for the team and contracting on what it must deliver Co-Creating Interpersonal and team dynamics team culture Connecting and engaging all the critical stakeholders Core Learning Reflecting, learning, integrating
  • 16. Supervising team coaching (Chapter 13 in Leadership Team Coaching, Peter Hawkins, Kogan Page, 2014, 2nd Edition) Greater complexity of the system being supervised Team Coach often feels flooded by the data and then floods the supervisor Importance of moving quickly from data to pattern in the team and system Then to move to what needs to shift in the relationship between team and coach
  • 17. Ten modes of supervision - “The ten- eyed model” 1. The client situation 4 6 7 Supervisory System Coaching System Supervisor Team Coach Client Team 5 2. The coach’s interventions 3. The coaching relationship 4. The coach 5. The supervisory relationship and parallel process 6. The supervisor 7. The wider context Team Stakeholders 2 3 1 -2 Team Eco-System -1 -3 -1. The team stakeholders -2. How the team engages their stakeholders -3. The relationship between the team and its stakeholders
  • 18. Overview 1. Supervising Individual Coaching 2. Supervising Team Coaching 3. Supervising Multiple Interventions in an Organisation to Ensure Organisational Learning
  • 19. 19 E V E N T S Patterns of behaviour Systemic structure Mind sets Emotional ground Motivational roots Six levels of system view
  • 20. Still there is a level of caricature between Corporate Centre and Academic departments You are anarchic and have too many underperforming academics and siloed departments: • We need to bring you into line and systematise you You are an overhead that we pay for: • Cost us less and serve us better • Less un-joined up bureaucratic demands
  • 21. Client X at its worst Top down fix (Winners/losers) ‘Us’ and ‘Them Joint challenges Talk ‘about’ not ‘with’ Resentment, critique, complaint Defence and counter blame “Fight” Locate the problem and fault in the other • Create a policy • Write a strategy • Do nothing “Suck up control” Delegate upwards Assign ownership/ accountability to others Events Avoid • Form a committee • Create a bureaucratic process
  • 22. Client X at its best ‘Com-laberation’: A virtuous cycle of intent Create robust ‘win-win’ solution that builds joint confidence. “Holding and respecting diverse/different values” Agreed prioritisation of each other’s values Shared ambition “Joint challenges” We locate the challenge in between us rather than in one or the other Challenge our own behaviour as well as that of others We get the right people round the table Own joint responsibility for issue and its solution Get the ‘dead elks’ onto the table
  • 23. Certificate in coaching supervision: programme overview
  • 24. What our Alumni say... Good event and it really helped me to get the hang of the seven eyed model. I was also reminded of how much I enjoy working with group supervision. Group Supervision for Executive Coaches course, Oct 2014 A very enjoyable, inspiring and thought-provoking experience. A great way to end the formal part of the BCG coaching supervision certificate programme. Advanced Supervision course, Dec 2014* *This course is only available to people completing the full Certificate Programme
  • 25. Dates for your diaries 21-23 January: Supervision Essentials (Foundation) London, UK 4-6 March: Supervising with the Team and Organisation in Mind Bath, UK
  • 26. Follow us on Twitter @BCG_OD Follow us on LinkedIn
  • 27. © 2015 GP Strategies Limited. All rights reserved. GP Strategies, GP Strategies and logo design, BlessingWhite, Rovsing Dynamics, Asentus, Information Horizons, PMC, Sandy, Bath Consultancy Group, Academy of Training, Martonhouse, Via Training, Beneast Training, Ultra, RWD, Communication Consulting, Option Six, Milsom, Clutterbuck Associates, Future Perfect, PerformTech, Smallpeice Enterprises, GPiLEARN, GPCALCS, GPSteam, EtaPRO, VirtualPlant, Prospero Learning Solutions and Lorien Engineering Solutions Ltd are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Proprietary to GP Strategies Limited. www.bathconsultancygroup.com A division of Peter Hawkins and Chris Smith Lara.dias@bathconsultancygroup.com Phone: 01225 520866