it is knowledgeable for study retail marketing and research. gives knowledge of retail marketing about the retail layout, loyalty program. research methodology
A study on customer satisfaction provided at pantaloonsShekhar Jyoti Das
Pantaloons is India's largest fashion retailer with over 7,000 stores across 375 cities. The document discusses a study on customer satisfaction at Pantaloons. It analyzes customer demographics, shopping behaviors, factors influencing purchases, and experiences with products, services, and loyalty programs. The study found that customers are generally satisfied but more variety, competitive discounts, and improved billing and exchange processes could further enhance the customer experience.
Marketing Strategies of Pantaloons Pvt. Ltd. Aakash Jain
This document provides a summer training report on the marketing strategies of Pantaloons Private Limited. It was submitted by Aakash Jain to Jagannath University in partial fulfillment of the requirements for a Bachelor of Business Administration degree. The report includes an acknowledgment, executive summary, table of contents, and initial chapters introducing the retail industry in India and providing a company profile of Pantaloons.
Pantaloons is a leading Indian retail brand that deals in lifestyle apparel and accessories. It has over 168 stores across India and targets the middle income demographic with quality products at affordable prices. The document outlines Pantaloons' company description, market analysis, marketing strategies around segmentation, targeting, positioning, and the marketing mix, as well as budgets, controls, and action plans to increase market share.
Pantaloons Kankurgachi is a 28,000 square foot department store located in Kolkata. It caters to customers from nearby residential areas and offers apparel, groceries, cosmetics, and consumer durables under one roof. The store follows a grid layout for certain sections and loop layout for apparel. It uses various fixtures like racks, tables, and shelves to display a wide range of merchandise. Promotional materials and impulse items are placed near cash counters. Theme-based window displays change with the season. Mannequins are used to showcase apparel. Graphics, posters, and backlit visuals add visual interest inside the store. Lighting and colors are used strategically throughout
Pantaloons is a lifestyle department store owned by Future Retail Ltd. and located in over 60 cities across India. The group analyzed the trade area around the Pantaloons store located in Shipra Mall, which has effective store layout and design to attract customers. The store uses planograms to optimize product placement and utilizes space productivity. Key performance metrics include conversion rate, ticket size, and basket size. The store employs various visual merchandising techniques and maintains an online presence to engage customers.
The presentation talks about Pantaloons. The company's 5 P's of Marketing, SWOT Analysis, PESTEL Analysis, Organisation Structure and Finances have been covered.
This document summarizes a study on Pantaloons, a major retail chain in India. It provides an overview of the retail industry and Pantaloons' business, including its sales, stores, brands, and marketing strategies. A SWOT analysis identifies Pantaloons' strengths as its large size and popular brands, and weaknesses as perceptions of low quality. Competition templates track the activities of rivals like Big Bazaar and Reliance Trends. Research involved surveying 100 customers. Key findings indicate a need for Pantaloons to improve communication and staff product knowledge to better compete. Recommendations include enhancing customer service and variety.
The document summarizes the success of Indian retailers like Trent Ltd (Westside). It discusses Trent's acquisition of Littlewoods and transition to Westside, focusing on market research, product positioning, and backup financial plans. It also outlines strategies like using own brands, stocking variety based on customer tastes, training staff, monitoring stores closely, and festive offers to attract and retain customers while providing quality at affordable prices. Key challenges discussed are high real estate costs, an unorganized sector, and increasing competition from new players.
- The document compares major lifestyle/fashion retail stores in India such as Pantaloon, Shoppers Stop, Westside, Lifestyle, and Landmark.
- A survey of 100 customers was conducted to understand their shopping preferences and evaluate the stores.
- The findings suggest that Pantaloon provides the best value, Shoppers Stop offers the best membership benefits, and Pantaloon is considered the overall best lifestyle store.
This document provides an executive summary of a research report on supply chain management and store operations at Pantaloon Retail India Pvt. Ltd. The summary discusses inventory management processes at the company's warehouses and stores, including inward and outward processes. It also examines shortages and damages to inventory at the warehouse and store level. The executive summary identifies problems contributing to shortages and damages and provides recommendations to address these issues.
The document provides details about a winter internship project done at Pantaloons Fashion and Retails India Ltd. focusing on optimizing store operations. The internship included tasks like customer calling to invite them to an end of season sale, handling the cash counter, and learning about visual merchandising, warehousing, and customer database management. Key findings from a survey of 100 customers included that proper segregation and size display increases conversion rates, customer interaction boosts basket size, and offer displays need to be done effectively. The internship helped provide hands-on experience in retail operations and customer service.
Pantaloon Retail (India) Ltd is an Indian retail chain operating various store formats. It has over 1000 stores across 71 cities, employing over 35,000 people. The document discusses Pantaloon's product offerings, supply chain management, merchandising approach, pricing strategy, customer relationship management practices like loyalty programs, and promotional strategies like gift vouchers. The key goals of Pantaloon's supply chain are to efficiently meet market demand and achieve customer satisfaction.
CUSTOMER BUYING BEHAVIOUR AT PANTALOONSSrihari Reddy
Customer Buying Behavior is the study of individuals and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. Customer behavior is increasingly a part of strategic planning for the future investment and growth of any industry. Retail industry or precisely to say apparel industry is no exception.
Pantaloon Retail (India) Limited is India's largest retailer operating over 1000 stores across 73 cities. It was originally incorporated in 1987 and has grown over the years through acquisitions and expanding its portfolio of private label brands. Pantaloon's vision is to deliver everything to every Indian consumer profitably. It aims to infuse confidence in Indian brands and be efficient and cost-conscious. The company operates various apparel brands like Pantaloons, Allen Solly and third-party brands. Major competitors include Shoppers Stop and Lifestyle. Pantaloon achieves growth through expanding consumer purchasing power and the organized retail sector in India.
This document provides an overview of Shoppers Stop, a leading retailer in India. It discusses Shoppers Stop's history since 1991, store formats, strategic alliances, locations, segmentation and positioning strategies, financial performance, loyalty programs, and competitive analysis. The document also analyzes the impact of the 2008 recession on Shoppers Stop and its plans for international expansion.
Lifestyle is a retail chain in India that began operations in 1998 and now has 41 stores across major cities. It sells various brands of watches, perfumes, sunglasses, kids wear, handbags, and garments. The company uses various marketing strategies like corporate collaborations, print and online promotions, and innovative store launches. It targets different customer segments with brands like United Colors of Benetton and Sisley. Promotional tools include sponsorships, exhibitions, and social media platforms. Levi's positioning focuses on concepts like comfort, fit, style, quality, and being classic yet modern. A SWOT analysis finds strengths in variety and location, weaknesses in customer service and advertising, opportunities in expansion and alliances, and threats
Marketing mix - Lifestyle vs Shoppers stopAashiya Khan
Shoppers Stop and Lifestyle are two major retail chains that operate department stores in India, with Shoppers Stop having a premium positioning targeting upper middle and high income customers while Lifestyle has a more youthful and stylish brand image aimed at middle and upper middle income segments. Both chains offer a wide range of apparel, accessories, beauty and home products across multiple own stores and franchise partnerships located primarily in tier 1 and tier 2 cities.
This document discusses inventory management strategies for modern retailers like Pantaloon. It addresses five questions: 1) How the traditional EOQ model is obsolete for modern retailers given changing customer preferences. 2) How ABC classification can still be applied using RFID technology to track inventory. 3) What further steps Kishore Biyani of Pantaloon could take to match Zara's 15 day lead time, such as owning factories and faster manufacturing. 4) What small local retailers can do to compete, like catering to local needs, increasing variety, and tracking inventory regularly. 5) The significance of the inventory turnover ratio in measuring sales velocity and potential inventory pileups.
Pantaloons is an Indian retail chain founded in 1997 that offers affordable, branded apparel. It has over 3000 stores across India and employs 30,000 people. Originally part of Future Group, Pantaloons was acquired by Aditya Birla Fashion in 2012. Pantaloons uses a multi-brand strategy and offers both private labels like Agile as well as third-party brands. It aims to provide quality products at discounted prices to middle and upper-middle class customers. Key competitors include Shoppers Stop and Westside. The business strategy focuses on expanding into faster growing segments, digital transformation, distribution expansion, and design capabilities.
Lifestyle is a retail chain that began operations in India in 1998 targeting young, fashionable consumers aged 15-35 with growing incomes. It offers a wide range of international and Indian apparel, footwear, accessories and cosmetic brands at affordable price points starting from Rs. 199-299 for women and men respectively. Shoppers Stop is an upscale retailer founded in 1991 targeting upper middle and upper class consumers aged 16-40. It has over 80 stores across India offering premium international and domestic brands of apparel, footwear, accessories, cosmetics and home goods with price ranges starting from Rs. 400-500 for women's and men's clothing respectively.
Shoppers Stop is one of the largest retail chains in India operating department stores. The document provides details about Shoppers Stop's new outlet opened at Metro Junction Mall in Kalyan, Mumbai. It discusses the advantages of opening an outlet in Kalyan such as bringing luxury shopping experience closer to customers and attracting more footfall. It also mentions some challenges of operating in the location like competition from other brands in the same mall. The document then provides an overview of Shoppers Stop's products, services and business strategy.
This document presents a report on implementing a loyalty program at Pantaloons Fashion & Retail Ltd. It provides background on the growth of India's retail industry. Pantaloons is described as an Indian clothing retail chain with 157 stores. The report discusses Pantaloons' existing loyalty program called GreenCard, which offers rewards points and discounts based on customer spending tiers. An analysis of GreenCard dashboard data shows that the majority of customers are GreenCard members. Suggestions are made to attract new customers and increase focus on promotions to engage existing customers.
This document presents a report on implementing a loyalty program at Pantaloons Fashion & Retail Ltd. It provides background on the growth of India's retail industry. Pantaloons is described as one of India's largest clothing retailers, operating 157 stores. The report analyzes Pantaloons' existing loyalty program called GreenCard, which has over 4 million members and offers rewards like discounts. Data from the GreenCard dashboard is examined, and suggestions are provided to attract new customers and increase loyalty, such as special offers for existing customers and more focus on promotions. In conclusion, the majority of customers at Pantaloons are found to be GreenCard membership holders, demonstrating customer loyalty to the brand.
This document presents a study on customer satisfaction levels with the men's formal section of Pantaloons store in Gariahat. It includes an introduction to the company Pantaloons, the objectives and methodology of the study, findings from surveys of 100 customers, and recommendations to improve customer satisfaction. The study aimed to understand key factors influencing customer purchases and identify opportunities to better serve customers through improved processes. Survey results provided insights into customer satisfaction levels and how Pantaloons can increase loyalty through superior customer service.
The document provides an overview of Pantaloon Retail (India) Limited through a presentation covering the following key points:
Pantaloon is India's largest retail chain with over 1000 stores across 71 cities. It has a diverse brand portfolio and targets the mass market through affordable fashion. The presentation analyzes Pantaloon's history, brands, strategies, competitors, SWOT analysis, and growth drivers. It also provides recommendations to further enhance the customer experience through promotions, improved stock levels, and partnerships.
The document discusses a report on consumer perceptions and media habits of consumers for Aditya Birla Retail Limited's hypermarkets called more.Megastore. The report analyzes customer responses to different marketing communications and what draws them to the stores. Surveys were conducted at stores in Thane, Mumbai and Aurangabad. The surveys found areas where more.Megastore loses customers to competitors and how the company can improve weak points in customer service and marketing.
Pantaloons is an Indian premium clothing retail chain that was founded in 1997. It has over 100 stores across India and is now owned by Aditya Birla Nuvo Limited after previously being controlled by the Future Group. Pantaloons aims to increase its reach across India, enhance the customer experience, and focus on loyalty programs and employee development. It generates over half of its revenue from its own and licensed brands and seeks to capitalize on the growth of India's retail market driven by rising incomes and urbanization.
Pantaloon Retail is India's leading retailer operating multiple retail formats across value and lifestyle segments. It operates over 12 million square feet of retail space across over 1000 stores in 73 cities. Originally founded in 1987, Pantaloon Retail houses numerous private label and national brands across fashion, food, electronics and general merchandise through stores like Big Bazaar, Central, Pantaloons, Food Bazaar and more. The company follows strategies like low prices, wide availability, and promotions to drive growth across India.
This project report provides a case study on consumer behavior at Pantaloon Fresh Fashion, located in Cross River Mall, Shahdara, Delhi. It discusses retailing in India and provides a company profile of Pantaloon Retail, including information on their brands and store formats. The report will analyze consumer data collected through questionnaires to understand customers' reasons for choosing Pantaloon and provide recommendations.
Project on sales promotion in big bazaarrockierock
The document discusses sales promotion strategies and provides an overview of the Indian retail industry and Future Group. It defines sales promotion as activities designed to boost sales through advertising, sampling, discounts, etc. It then outlines advantages like increased consumer confidence and reduced rates. The document also profiles the Indian retail industry and Future Group, the largest retailer in India which operates various store formats across the country.
The document discusses the retail industry in India. It provides details on the evolution of retail formats from traditional to modern formats. Organized retail is growing rapidly in India at 25% annually. Factors driving this growth include rising incomes, globalization, and foreign direct investment. Major retail chains discussed include Pantaloon, Shoppers Stop, Westside, and Lifestyle. The document also outlines a research methodology used to study customer preferences across these retail brands in Delhi and Noida.
The Indian retail sector has traditionally consisted of small neighborhood stores but is now undergoing rapid transformation and growth. Modern retail formats like supermarkets and malls are expanding rapidly due to factors like liberalization of the economy, rising incomes, and changing consumer preferences. Organized retail makes up only 3% of an estimated $200 billion retail market in India, indicating huge growth potential. Major domestic and global retailers are looking to expand in India through various strategies like foreign direct investment or franchising.
Shoppers' Stop was founded in 1991 in India as the country's first department store chain. It has 27 retail outlets across India and plans continued expansion. The company offers a wide range of apparel, footwear, accessories, and home products from both domestic and international brands. Shoppers' Stop aims to provide customers a complete shopping experience and maintains a loyalty program called The First Citizen that has over 2.5 lakh members contributing 65% of sales. The company's goal is to become a global retailer and bring international retail practices to India.
Pantaloons is a large Indian retailer owned by Aditya Birla Group operating multiple retail formats across India. It has over 1,000 stores in 71 cities employing over 40,000 people. To compete successfully, Pantaloons uses strategies like competitive pricing, loyalty programs, promotions, store positioning, and store design. It aims to expand further by opening 30-35 new stores and enriching its product portfolio.
1. The document provides an organizational study of Big Bazaar, a large retail chain in India, focusing on its store in Madurai.
2. It outlines the objectives and scope of the study, which is to understand Big Bazaar's retail operations and functions, specifically HR.
3. Big Bazaar is a subsidiary of Future Group and operates over 100 stores across India, providing a wide range of products at low prices based on the Wall-Mart business model.
The 77th National Garment Fair organized by CMAI in Mumbai saw over 35,000 visitors and participation from over 1200 brands, reflecting optimism for retail sales during the upcoming festive season. While the garment industry has seen moderate growth of 5-6% on average this year, manufacturers are hopeful that demand for apparel will be robust during the festive season. The 4-day fair was spread across 800,000 square feet and featured exhibitions for women's, men's, kids' wear and accessories.
This document provides information about Myntra, an Indian e-commerce company. It discusses Myntra's history, starting as a personalized gifts company in 2007 before shifting to fashion and lifestyle products. It also outlines Myntra's objectives, scope, and methodology for a study, as well as limitations of the study. Finally, it discusses Myntra's company profile, value proposition, mission, vision, and recent advertising campaigns.
The document provides information about Shoppers Stop Ltd., a leading retail company in India. It discusses:
1) Shoppers Stop Ltd. was established in 1991 by K Raheja Corp as one of India's first organized retail chains under the brand "Shopper's Stop". It has since expanded to over 30 stores nationwide.
2) Shoppers Stop retails a wide range of branded apparel, accessories, home products, and provides personal care services. It also operates specialty stores and launched an e-commerce site in 2008.
3) Shoppers Stop has several associate companies in related retail sectors like Hypercity, Nuance Group India, and Timezone entertainment centers, demonstrating its growth in the industry
This document provides information about a training project report submitted by Sudipto Sinha for their Post Graduate Diploma in Management course. The report focuses on own brand promotion at Big Bazaar store where Sinha completed their one month training. It includes sections on the company profile of Pantaloon Retail and Future Group, the retail industry, key players in the industry, and details of the board of directors of Pantaloon Retail.
This document is a training project report submitted by Sudipto Sinha for their Post Graduate Diploma in Management course. It includes a declaration, preface, acknowledgements, company profile of Pantaloon Retail (India) Limited, information about the Future Group, an industry profile, and overview of key players in the industry. The report was prepared as part of a one month training at Big Bazaar store where the focus was on own brand promotion.
Vikash Kumar completed a winter internship at Pantaloons Retail India Ltd where he conducted market research on store marketing activities and loyalty programs. As part of the internship, he called over 1,300 loyal green card customers to invite them to sales with 50% discounts. He also helped manage the men's wear department and learned about discounting products. The internship provided Vikash with practical experience in retail marketing strategies and operations.
The Treadway Tire Company was experiencing high turnover of foremen at its Lima, Ohio tire plant, with 23 of 50 foremen turning over in 2007. Morale issues like job dissatisfaction, lack of communication and support, and overwork were causing employees to exit the dissatisfying situation. The director of human resources was transferred to the Lima plant to address the underlying issues and make it the lowest cost plant. Potential solutions included shifting to 8-hour work days from 12, improving foreman training, creating an advisory board, and reducing foremen's responsibilities.
Product cannibalization occurs when the introduction of a new product reduces sales of an existing product from the same company. It can boost total sales and profits if the new product attracts customers while also taking some sales from the original product. Examples include Coca-Cola introducing New Coke to replace the original formula, and Gillette launching new razor models that cannibalized sales of previous lines but increased the company's overall razor sales. While cannibalization reduces sales of the original product, it can benefit companies by satisfying new customer preferences and generating more revenue.
1) Videocon is an Indian manufacturing company that produces consumer durable goods like refrigerators. It has a history dating back to the 1950s and currently has manufacturing facilities in India and other countries.
2) The presentation discussed Videocon's financial performance and contribution to India's GDP. It analyzed the consumer durable industry using Porter's five forces model and conducted a SWOT analysis of Videocon.
3) Details about Videocon refrigerators were presented, including product specifications, pricing, distribution network, and marketing strategies. The product life cycle and current market segment of refrigerators were also examined.
This document shows quarterly net sales, other operating income, and total income from operations figures for several companies from December 2015 to December 2017. It also calculates the quarter-over-quarter percentage growth or decline in total income from operations for four quarters. Total income was down 8.21% from the first to second quarter of fiscal year 2016 but increased in subsequent quarters, declining the most at 16.07% from the fourth quarter of 2016 to the fourth quarter of 2017.
I have done my ppt on focus interview for marketing. how to make questionnaire of the market research its helps the understanding all these things of makes questionnair.
I have done my project of Godrej expert of FMCG industry. its gives lots of knowledge during the making my project and understand the industry or profile.
this is before making ppt i had study the hr process of the company and then take some data of company web site after making my presentation. its helps to improve my knowledge.
Boost Engagement and Retention with MaxLearn’s Microlearning LMS.pdfakshaykumar888810
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How to Manage a House of Brands like P&G, Unilever and NestlePromptCloud
A "House of Brands" is a strategic model where a company owns and manages several distinct brands, allowing them to maintain their individual image and value proposition.
Examples include P&G, Unilever, and Nestle managing multiple brands in different product categories.
Retail Audit Program | Retail Store Audit ProcessRetail Scan
Retail Scan is a pioneer in India in 100% customized retail audits. Retail Scan has a proprietary app-based store tracking technology. Our well-trained auditors go on the field and capture the status of in-store merchandising elements like windows, assets, POSM elements, planograms, product availability on shelf, etc. through survey data and images.
2. Pantaloons Fashion & Retail is an Indian premium clothing retail chain.
The first pantaloons store was launch in Gariahat, Kolkata in 1997.
Pantaloons was previously controlled by the Future Group, but has now been taken
over by Aditya Birla Nuvo limited (ABNL).
Operates in multiple retail formats in both, value and lifestyle; segment of the Indian
consumer market.
Mr. Ashish Dixit (Managing Director)
Ms. Shital Mehta (CEO)
Headquartered in Mumbai.
The company has over 1000 Store across 71 cities in India and employs over 40,000
people.
According to the Brand trust Report 2014, a study conducted by trust Research
Advisory Pantaloons featured among 100 most trusted brands in India.
About us…….
6. Price decisions consistent with firm’s marketing strategy and target market.
They propose to provide branded products at 10% less than the MRP and 20% off on the
local brands.
The types of pricing:-
Seasonal pricing
Product bundling pricing
Promotional discount
Pricing Strategies
8. They promote in house brands with some space with other brands.
The pantaloons payback Green card, which is a unique loyalty programs, has been
designed exclusively for pantaloons, customer to enhance customer experience.
Presently offered over 4 million members, the programs entitles members to
discounts in terms of points and special privileges at pantaloons store.
All types Sale and Discounts.
Online and Offline promotions.
PROMOTION
9. Chain of store mainly functioning in malls.
Store located nearer to the competitors.
Product availability mainly depends on the city of operations.
Pantaloons have distribution collection center (DCC) in four major metros of the
country.
It has about 100 stores all over India.
They have also introduced online shopping.
Exclusive store for women’s and kid’s.
In store they keep 70% of their own brand and remaining 30% of other brands.
Manufacturer
own
Manufacturer
other
DCC
pantaloons
Retailer
Retailer
Customers
Customers
PLACE
12. Rising income and demand for quality
products to boost consumer
expenditure.
Consumer expenditure estimated to
be US$ 3.6 trillion by 2020 vis-à-vis
US$0.627 trillion in 2016
Indian retail one of the fastest growing
market in the world due to economic
growth
By 2020 retail market in India is
projected to reach US$1.3 trillion from
US$ 672 billion in 1016
India’s modern retail to be three times
in next 5 years
The modern retail market is expected
to grow from US$ 60 billion to US$
180 billion during FY20
FINANCE…..