The document summarizes updates from the 4th quarter ISSIP BOD meeting. It discusses accomplishments across ISSIP SIGs including growth in membership, publications, and events. It also provides updates on operations such as the formation of a new Germany chapter and Energy SIG. Financials are on track according to projections. The board discusses goals for the next year including further membership, publication, and event growth.
Systemic Method Control and Organizational Improvement - Luciano Lujan ANTONI...Luciano L. Antonietti
Management method that seeks to achieve control of the organization and then improvement through a systematic approach based on "Basis" such as: Training; Leadership and management; Teamwork; procedures; Planning; dashboards and organizational improvement.
Contact and information: www.lucianoantonietti.com.ar
The document summarizes the agenda and discussions at the annual spring Board of Directors meeting of Virginia Economic Bridge, Inc. The agenda included remarks from special guests, approval of previous meeting minutes, financial reports, and discussions around strategic goals and initiatives for 2011. Key topics of discussion were rebranding the organization, developing economic stimulus and business development initiatives to connect companies in Northern Virginia with opportunities in Southwest Virginia, and legislative issues impacting economic development and job creation in the state.
Project Control using functional size - which method to use?Harold van Heeringen
Project Control is one of the most difficult tasks of a project manager. To assess whether a project is still on track is very difficult because the team members often report overconfident status reports. Using functional size and specialized tooling, like QSM Control or SEER PPMC, helps the project manager to get a real good understanding of the status of the project. These tools produce accurate forecasts and offer the possibility to do what-if analysis in order to select the best way to get a project back on track. In this presentation, it is examined which method would produce the best results, NESMA or IFPUG FPA or COSMIC FPA.
The Finance and Audit Committee of the Forum for Agricultural Research in Africa (FARA) met on June 10, 2016 in Kigali, Rwanda. Key discussions included: (1) An external audit report for 2015 found FARA's financial statements presented a true and fair view; (2) FARA's finances are dwindling, reducing cash by 58% and net assets by 40% in 2015; and (3) The committee recommended the Board address FARA's sustainability, approve various policies, and endorse reports on finances, human resources, and internal auditing to strengthen operations.
The document discusses various financing options for homeowners to incorporate energy efficiency and design upgrades into existing homes. It outlines programs like FHA 203(k) loans, VA and FHA energy mortgages, and Freddie Mac and Fannie Mae energy programs that can help finance such upgrades. Case studies show how whole-home energy ratings are used to estimate savings from improvements and determine financing eligibility. Flexible terms and cooperation across stakeholders are needed to fully utilize these energy improvement mortgage programs.
This document provides an overview of topics that will be covered in a financial management course, including definitions of key financial terms, the responsibilities of financial managers, capital budgeting techniques like net present value and internal rate of return, and examples of applying these techniques to investment projects. Financial ratios, markets and institutions, risk and rates of return, and strategic investment decisions are also discussed. An example capital budgeting case study of a small-scale flower cultivation project is presented.
This document discusses the key concepts of financial management including its meaning, scope, objectives and related disciplines. Financial management aims to maximize shareholder wealth through investment analysis, working capital management, capital structure decisions, and dividend policy. The scope of financial management has evolved from a traditional approach focused on capital markets to a modern approach providing a framework for strategic financial decision-making. The objectives of financial management are typically profit maximization or wealth/shareholder value maximization. A case study on Reliance Industries outlines its strategic vision to reinforce its existing businesses and pursue new opportunities in industries like petroleum, retail, telecommunications and education.
This document discusses long term sources of finance for companies, including owned funds such as equity share capital, preference share capital, and retained earnings. It describes the key characteristics of equity shares and preference shares. Equity shares are the highest risk capital that provides voting rights and residual claims, while preference shares provide preferential rights to fixed dividend payments. Retained earnings are profits kept within the company to finance growth instead of being distributed as dividends. Using internal funds has advantages for both companies and shareholders but can also lead to risks like over-capitalization if not managed properly.
The document discusses various aspects of financial management including its definition, scope, traditional and modern approaches, functions, objectives, and sources of finance. Specifically, it defines financial management as dealing with planning and controlling a firm's financial resources. It also discusses the functions of investment, financing, and dividend decisions and how financial management aims to maximize profit and shareholder wealth.
This document summarizes key aspects of financial management. It defines financial management as procuring sources of money and allocating those sources based on forecasted business needs. It describes the traditional approach as focusing on institutional funding sources, issuing financial instruments, and legal/accounting relationships with lenders. The modern approach focuses on determining total funding needs, specific asset acquisitions, and optimal funding sources. Overall, the document outlines estimating financial requirements, capital structure, investment patterns, and financial control as the main scopes of financial management.
Financial management involves planning and controlling a company's finances to achieve its objectives. It is concerned with raising financial resources and using them effectively. The scope of financial management includes anticipating financial needs, acquiring funds from various sources, allocating funds to purchase assets, appropriating profits, and assessing all financial activities. Capital budgeting is the process of evaluating long-term investments and determining which investments are worth pursuing. There are various techniques used in capital budgeting such as payback period, net present value, internal rate of return, and profitability index. Working capital management involves managing current assets like inventory, accounts receivable, and cash as well as current liabilities to ensure the company can continue operating and meet short-term obligations.
The document discusses various aspects of financial management including its objectives, scope, sources of finance, and types of shares. Financial management deals with procuring and utilizing funds in a balanced manner to maximize profit and returns. The basic objectives are profit maximization and maintaining liquidity, while other objectives include fair returns, building reserves, and ensuring efficiency. Sources of finance discussed include equity shares, preference shares, debentures, and retained earnings.
Oliver Yu, President of Stars Group, Professor
at San Jose State University
2013 Accomplishments:
2 SIG conference calls
Developed SIG mission and goals
Recruited initial members
2014 Goals:
Increase membership to 20
Organize 1 webinar on smart grid services
Develop white paper on service innovation in energy
Propose 1 conference session
2013 ISSIP and/or its affiliates. All rights reserved.
26
ISSIP
Service Futures SIG
Mission: Explore emerging service trends and their implications for
business and society.
SIG Established: October 2012
International Society of Service Innovation Professionals OverviewYassi Moghaddam
ISSIP is a non-profit organization founded in 2012 to promote service innovation. It has over 800 individual members from over 150 universities and 100 companies in 40 countries. ISSIP's mission is to promote service innovation for an interconnected world. ISSIP runs programs like special interest groups, ambassador programs, conferences, and roundtables to further service innovation through collaboration between academia and industry. It also publishes books and provides opportunities for students through projects and coaching.
Assessing and Progressing Digital Literacies as a Strategic ConcernJulian Prior
Conference workshop at the 2013 International Blended Learning Conference, University of Hertfordshire. Authors: Helen Beetham, Julian Prior, Neil Witt.
This document provides an introduction and overview of the International Society for Service Innovation Professionals (ISSIP). ISSIP aims to promote service innovations through interdisciplinary collaboration. It does this by facilitating the professional development, education, research, and policy work of its members. ISSIP supports other organizations through partnerships, conferences, and publications. It has special interest groups, chapters, and programs for students and mentoring. The leadership team and current members are diverse, representing many universities, companies, countries, and service domains. ISSIP encourages joining to get involved in its activities.
This document discusses a collaborative bid for a Fit for Work Service pilot program. The program aims to help employees struggling with work instability or sickness absence return to work through a multi-agency initiative providing holistic support services. A phased pilot over 3 years is proposed with Salford SMEs, with evaluation after years 1 and 2. Next steps discussed include gathering initial feedback, conducting surveys and focus groups, and opting companies into the pilot program. Partners involved in delivering the services are also listed.
Piloting Major Business Change: Worktribe Research Management at the Universi...Mark Ritchie
The University of Edinburgh is leading the UK HE sector in providing a world class IT solution to support research management from project idea through costing, bid, award, post-award management and closure.
The new Worktribe Research Management system, which was procured and developed jointly with Heriot-Watt University, was launched on 18th April 2016. Worktribe was successfully piloted from November 2015 with a School or Research Institute from each College. The three Pilots Schools combined to provide over 1,000 active bids and projects to be managed in the new system. The “real world” testing provided by the pilot highlighted that that the solution worked. The Pilot increased confidence in the solution within the project team, Pilot Schools and User Groups. The Pilot also identified some business challenges and technical problems enabling these to be investigated and resolved ahead of the roll-out across the University.
This presentation provides a high level overview of the project and the lessons learned.
The document provides guidance for writing final reports for JISC-funded projects. It discusses the different audiences and requirements for final reports versus completion reports. It emphasizes including evidence of deliverables, outcomes and impact in the final report and highlights what program managers want to see, such as real-life examples of benefit realization and information on sustainability. The document also cautions against including unnecessary details and sections just for the sake of it without clear relevance.
This webinar covered Jisc's Digital Experience Insights service, which conducts surveys of students and staff to understand their digital experiences and identify areas for improvement. The webinar agenda included introductions, an overview of the service, guidance on setting up an institutional insights project, tips for getting started with the surveys, and announcements of new developments. Representatives from the Digital Experience Insights team were on hand to answer any questions about using the service.
Презент ко Дню проектного менеджера! "Управление проектами в современном мире - взгляд IPMA" - презентация выступления Исполнительного директора IPMA на конференции "Лучшая российская практика управления проектами 2013" (Пленарное заседание) Amin Saidoun, IPMA Executive Director (пленарное)
Bend the knee and sprint repeatedly - training a university to become more agileRikupekka Oksanen
The document discusses the University of Jyväskylä's (JYU) adoption of agile practices and the Scaled Agile Framework (SAFe) model to manage its digital transformation program. It describes JYU's challenges with siloed projects and priorities. The Digital Transformation Office (DUO) was established to facilitate agile planning and delivery across teams using SAFe. DUO implements 12-week program increments with planning sessions, prioritized backlogs, and transparency tools. Surveys found the new approach helped teams focus and clarify goals. Lessons learned include treating SAFe flexibly, building maturity gradually, and ensuring management support for change.
The document outlines the mission and activities of D-Lab, an organization that studies the digital and networked world through five levels of analysis. D-Lab aims to be a reference source of knowledge in areas like digital strategy, big data, and social enterprise. Its main lines of activity include curriculum development, advanced research projects with sponsors, and international dialogues. It provides value to sponsors through action research, problem-solving projects, and expert panels.
The webinar provided an overview of the Digital Experience Insights service, which surveys students and staff about their digital experiences. It discussed how to set up an institutional insights project, including planning, running surveys in Jisc Online Surveys, analyzing data, and reporting findings. New developments were announced, such as additional case studies and pilots for professional staff, research insights, and an animation. Participants were encouraged to join the community of practice and sign up to run surveys providing evidence on return on investment, skills gaps, and more.
The document summarizes key discussions and outcomes from the Global CCS Institute's annual meeting in Seoul, South Korea in October 2013. The main topics covered include:
1) Highlights from the agenda of the international members meeting, including presentations on CCS developments and the importance of policy support.
2) Details on Korea's national CCS roadmap, including plans for pilot and demonstration projects in areas like post-combustion capture and CO2 storage sites.
3) Proposed changes to the Institute's constitution and membership structure, including implementing membership fees stratified by type of organization.
The webinar provided an overview of the Digital Experience Insights service, which surveys students and staff about their digital experiences. It discussed how institutions can use the insights to improve strategy, identify skills gaps, and feed into benchmarks. The agenda included introductions, setting up an institutional project, getting started with the insights process, new developments, and next steps. Participants learned about running surveys, analyzing data, reporting findings, and joining a community of practice.
Implementing analytics - Rob Wyn Jones, Shri Footring and Rebecca DaviesJisc
Led by Rob Wyn Jones, consultant and Shri Footring, senior co-design manager - enterprise, both Jisc.
With contribution from Rebecca Davies, pro vice-chancellor and chief operating officer, Aberystwyth University.
Connect more in Wales, 7 July 2016
The document provides information about a workshop on Living Lab methodology hosted by Botnia Living Lab. It discusses the agenda, which includes an introduction to Botnia Living Lab and the FormIT methodology. Participants will work in groups to discuss key Living Lab principles and present their discussions. The document also provides background on Botnia Living Lab and its approach, including the FormIT methodology, which involves three cycles of user involvement: concept design, prototype design, and innovation design. It lists several of Botnia's projects and describes the key principles and benefits of the Living Lab approach.
AUA and staff development for administration staffMelissa Bradley
The document discusses initiatives at the University of Kent to promote professional development and excellence for administrative staff:
1. It outlines the AUA CPD Framework project which developed a professional development framework based on AUA behaviors and values to be used in staff appraisals. This aimed to focus more on how roles are performed rather than tasks.
2. It describes Special Interest Groups established across faculties to share information and best practices. Benefits included improved communication, collaboration, and leadership opportunities for staff.
3. A mentoring scheme was launched to support new staff through peer mentoring. Standard role profiles and titles were also introduced.
4. A "Service Excellence Initiative" involved administrative teams undertaking enhancement projects
Similar to Issip bod 053113 presentation_final draft (20)
Spohrer on AI for SIRs Post 125 20240618 v6.pptxISSIP
Sons in Retirement (SIRs)
Post 125 San Jose
Host - Gene Plevyak
URL: https://sirinc2.org/branch125/
We are SIR Westgate Branch 125
We meet on the third Tuesday of the month
at the Three Flames Restaurant
1547 Meridian Ave., San Jose
Fellowship Hour: 11:00 AM
Host Santokh Badesha: https://www.linkedin.com/in/santokh-badesha-24b72916/
Recommended Readings (If Possible, Skim Before the Talk)
Patent: Management of Usage Costs of a Resource (IBM)
Jim Spohrer patent: Graphical Interface for Interacting Constrained Actors (Apple)
Jim Spohrer's Google Scholar Profile, includes open publications as well as patents
Apple's ATG Authoring Tools - Balancing Open and Proprietary Work
Forbes - Cognitive World
AI Magazine - Role of Open Source in AI
AI and Education 20240327 v16 for Northeastern.pptxISSIP
Prof. Mark L. Miller (https://www.linkedin.com/in/mlmiller751/), Northeastern University, class on AI and Education
Speaker: Jim Spohrer (https://www.linkedin.com/in/spohrer/)
===
Speaker: Dr. Jim Spohrer, retired Apple and IBM executive, currently Board of Directors for ISSIP.org (International Society of Service Innovation Professionals).
Title: AI and Education: A Historical Perspective and Possible Future Directions
Abstract: This talk will briefly survey my 50 years working in the area of AI & Education. At MIT (1974- 1978), MIT's summer EXPLO schools for AI and entrepreneurship classes. At Verbex (1978-1982), speech recognition, language models, early generative AI. At Yale (1982-1989), MARCEL, a generate- test-and-debug architecture and student model of programming bugs. At Apple (1989-1998), from content (SK8) to community (EOE) to context (WorldBoard). At IBM (1999 - 2021), service science and open source AI. At ISSIP (2021-present), generative AI and digital twins.
Bio:Jim’s Bio (142 words):
Jim Spohrer is a student of service science and open-source, trusted AI. He is a retired industry executive (Apple, IBM), who is a member of the Board of Directors of the non-profit International Society of Service Innovation Professionals (ISSIP). At IBM, he served as Director for Open Source AI/Data, Global University Programs, IBM Almaden Service Research, and CTO IBM Venture Capital Relations Group. At Apple, he achieved Distinguished Engineer Scientist Technologist (DEST) for authoring and learning platforms. After MIT (BS/Physics), he developed speech recognition systems at Verbex (Exxon), then Yale (PhD/Computer Science AI). With over ninety publications and nine patents, awards include AMA ServSIG Christopher Lovelock Career Contributions to the Service Discipline, Evert Gummesson Service Research, Vargo-Lusch Service-Dominant Logic, Daniel Berg Service Systems, and PICMET Fellow for advancing service science. In 2021, Jim was appointed a UIDP Senior Fellow (University-Industry Demonstration Partnership).
Readings:Apple's ATG Authoring Tools:
URL: https://dl.acm.org/doi/pdf/10.1145/279044.279173 Blog: WorldBoard
URL: https://service-science.info/archives/2060 Blog: Reflecting on Generative AI and Digital Twins
URL: https://service-science.info/archives/6521 Book: Service in the AI Era
Attached: Pages 46-54.Video: Speech Recognition (History)
URL: https://youtu.be/G9z4VAsw_kw
Thanks, -Jim
--Jim Spohrer, PhDBoard of Directors, ISSIP (International Society of Service Innovation Professionals) Board of Directors, ServCollab ("Serving Humanity Through Collaboration")Senior Fellow, UIDP ("Strengthening University-Industry Partnerships")Retired Industry Executive (Apple, IBM)
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
Jim Spohrer is an advisor to industry, academia, governments, startups and non-profits on topics of AI upskilling, innovation strategy, and win-win service in the AI era. He is a retired IBM executive and was previously the director of IBM's open-source AI developer ecosystem effort. In this talk, Spohrer discusses topics such as how to keep up with accelerating change, verifying results from generative AI, and understanding how generative AI works through concepts like monkeys at typewriters in high dimensional spaces. He emphasizes balancing hype with realism and doing work alongside gaining knowledge.
This document contains notes from a presentation by Jim Spohrer on leadership, career experiences, and technology topics. The presentation covers collaborating with others, teamwork practices, storytelling, communication skills, leadership habits and mindsets. It includes links to Spohrer's online profiles and resources. Tables provide estimates of increasing GDP per employee over time and a timeline of Spohrer's career highlights and accomplishments in the fields of service science and artificial intelligence.
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
Brno-IESS 20240206 v10 service science ai.pptxISSIP
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
NordicHouse 20240116 AI Quantum IFTF dfiscussionv7.pptxISSIP
Jim Spohrer presented on AI and quantum computing. He discussed the history of AI from the 1955 Dartmouth workshop to modern advances like AlphaGo, GPT-3, and DALL-E 2. Spohrer noted that computation costs have decreased exponentially over time, driving increases in knowledge worker productivity. He highlighted several experts and resources he follows to stay informed on AI capabilities and implications. Spohrer sees opportunities to improve learning and performance through advances in learning sciences, technology, lifelong learning, and early education. The talk addressed how generative AI works and challenges around verification.
20240104 HICSS Panel on AI and Legal Ethical 20240103 v7.pptxISSIP
20240103 HICSS Panel
Ethical and legal implications raised by Generative AI and Augmented Reality in the workplace.
Souren Paul - https://www.linkedin.com/in/souren-paul-a3bbaa5/
Event: https://kmeducationhub.de/hawaii-international-conference-on-system-sciences-hicss/
Congratulations to the organizers of the “Symposium for Celebrating 40 Years of Bayesian Learning in Speech and Language Processing” and to Prof. Chin-Hui Lee of Georgia Tech the Honorary Chair of the Symposium.
Thanks to Huck Yang (Amazon) for the invitation to record this short message.
Huck Yang
URL: https://www.linkedin.com/in/huckyang/
Event: https://bayesian40.github.io
Recording:
Slides:
URL: https://professionalschool.eitdigital.eu/generative-ai-essentials
Course on Generative Al
Description:
Generative AI is a world-changing power tool that is getting better by the day. So now is the time to get truly inspired, climb up the learning curve, and unleash more of your creative potential.
Learning Topics:
* Inspiration: What is Generative AI in the context of AI's history, present, and future
* Climbing Up: Ways to accelerate your learning trajectory
* Unleashing Creativity: Ways to stay future-ready in the AI era
What You'll Take Away:
By the end of this session, you'll understand the importance of upskilling with today's generative AI tools to get more work done, both faster and at higher quality, as well as some pitfalls to avoid, all within the broader context of the past, present, and future of Artificial Intelligence (AI) and Intelligence Augmentation (IA).
Learning Topics
Inspiration: What is Generative AI in the context of AI's history, present, and future.
Climbing Up: Ways to accelerate your learning trajectory.
Unleashing Creativity: Ways to stay future-ready in the AI era.
Deep dive into ChatGPT's features.
Techniques for basic and advanced prompting and real-world applications.
- Service science has progressed significantly in the past two decades since its inception in the early 2000s.
- However, there is still a long way to go to fully realize the potential of service science and its role in areas like upskilling with AI.
- Looking ahead, some of the biggest challenges will be upskilling entire nations with AI for digital transformation, while also decarbonizing nations through sustainable energy infrastructure - both accomplished through service-based business models.
Benchmarking Sustainability: Neurosciences and AI Tech Research in Macau - Ke...Alvaro Barbosa
In this talk we will review recent research work carried out at the University of Saint Joseph and its partners in Macao. The focus of this research is in application of Artificial Intelligence and neuro sensing technology in the development of new ways to engage with brands and consumers from a business and design perspective. In addition we will review how these technologies impact resilience and how the University benchmarks these results against global standards in Sustainable Development.
The word “Gymnosperm” comes from the Greek words “gymnos”(naked) and “sperma”(seed), hence known as “Naked seeds.” Gymnosperms are the seed-producing plants, but unlike angiosperms, they produce seeds without fruits. These plants develop on the surface of scales or leaves, or at the end of stalks forming a cone-like structure.
Open Source and AI - ByWater Closing Keynote Presentation.pdfJessica Zairo
ByWater Solutions, a leader in open-source library software, will discuss the future of open-source AI Models and Retrieval-Augmented Generation (RAGs). Discover how these cutting-edge technologies can transform information access and management in special libraries. Dive into the open-source world, where transparency and collaboration drive innovation, and learn how these can enhance the precision and efficiency of information retrieval.
This session will highlight practical applications and showcase how open-source solutions can empower your library's growth.
How to Use Pre Init hook in Odoo 17 -Odoo 17 SlidesCeline George
In Odoo, Hooks are Python methods or functions that are invoked at specific points during the execution of Odoo's processing cycle. The pre-init hook is a method provided by the Odoo framework to execute custom code before the initialization of the module's data. ie, it works before the module installation.
How to Use Pre Init hook in Odoo 17 -Odoo 17 Slides
Issip bod 053113 presentation_final draft
1. 12013 ISSIP and/or its affiliates. All rights reserved.
ISSIP BOD Meeting
4th Quarter, FY 2013
May 31, 2013
2. 2013 ISSIP and/or its affiliates. All rights reserved. 2
ISSIP
Meeting Agenda
High-level Accomplishments: Ammar Rayes, ISSIP President,
Cisco Director & Distinguished Engineer
SIGs Updates
- Education & Research: Jim Spohrer, ISSIP BOD, SIG Chair, Director of
IBM Global University Program; Haluk Demirkan, ISSIP BOD, SIG Co-
Chair, Professor, ASU
- Service Futures: Charlie Bess, ISSIP VP, and BOD Member, HP Fellow
- User Experience: Don Allen, SIG Chair, Sr. Tech. Lead, Cisco
- Cloud Mobility: Ammar Rayes, SIG Chair
Operations Update: Yassi Moghaddam, ISSIP Executive Director;
Niels Feldmann, ISSIP Germany Chair, Service Innovation Lead
KSRI; Haluk Demirkan, Conferences Committee Chair
Open Discussion: Ask of the Board
3. 2013 ISSIP and/or its affiliates. All rights reserved. 3
ISSIP
High-Level Accomplishments
Since Feb 2012
Membership; 21% individual growth, solid sponsorship pipeline, in
discussions with potential sponsors
SIG goals and objectives on track
New SIG: Energy and Power
ISSIP President, Keynote at the Conference Board: Innovations
Master Class Conference, Panel with CTO, Boeing, and United
Healthcare
First ISSIP Conference/Workshop, Nov 2013 in partnership with
Center for Service Leadership
First ISSIP Best Student Paper Award @ AMCIS in August
One new ISSIP chapter
ISSIP Students Mentorship Program started
Five new Ambassadors Appointed
Several new Committees formed
Financials on Track
4. 2013 ISSIP and/or its affiliates. All rights reserved. 4
ISSIP
SIG Education & Research (1/2)
Accomplishments since Feb 2013:
- Total # of Members: 35 (grew from 17 in Feb 2013 = 105 % increase)
Knowledge Co-Creation:
- Completed 6 education/research presentations by members (total 15
comprehensive service innovation education & research presentations in
knowledge repository)
- A comprehensive SIG Whitepaper is being developed (in progress)
- Formed 3 SIG Actions/Sub-sigs formed (total 7 sub-sig activities)
• Whitepaper
• Open data sets
• Gamification
Pre-Feb 2013 established Sub-sigs are
• T-Shape diagnostic tool
• Education survey
• Professional education certification
• Student best paper award (for 2013 AMCIS Conference, 2013 Informs
Conference)
Continuous Communication:
- Twice a day (on Wednesdays) SIG conference calls have been continuing
5. 2013 ISSIP and/or its affiliates. All rights reserved. 5
ISSIP
SIG Education & Research (2/2)
Goals for FY2013
Community development & membership expansion from 35 to 100 by Dec
2013
Continue our weekly conference calls (three types of calls)
- type 1: new member intro calls
- type 2: updates by leaders of SIG action items (e.g. T-Shape diagnostic
tool, survey, professional education certificate, open data, 2013 AMCIS
student paper award)
- type 3: general discussions to review SIG objectives/actions items/
activities
Professional development (e.g. career paths) with initial certification materials
Have a process for “ISSIP Reviewed”
Establish a value-added collaboration agreement with “Service Innovation”
book series
Recruit 3 authors to contribute booklet on “service innovation”
Education (e.g. diverse life-long learning) with ten sample courses
Complete whitepaper on existing courses (from members presentations)
Conference sessions planned, plus T-shaped summit
• T Summit at IBM Almaden for March 24-25, 2014
• Sessions to advertise ISSIP SIG EdRes at service science conferences in
Portugal, China, Italy, Poland, USA
6. 2013 ISSIP and/or its affiliates. All rights reserved. 6
ISSIP
Service Futures SIG
9 Members: Slight increase since Feb 2013
Accomplishments since Feb 2013:
Member Presentations: Enablers/Drivers of Future of
Services, Customer Centered Service, Service-
Backed Money
Goal for 2013:
Gamification orientation session: July~August 2013
Deliver draft of Whitepaper, Operational
assessment framework definition
Submit Whitepaper to UE/HCI/Service Conference
Extending membership to 15 by the end of August
2013
Ask of the Board: Recruit SMEs and additional SIG
leadership
7. 2013 ISSIP and/or its affiliates. All rights reserved. 7
ISSIP
User Experience SIG
6 Members: lost 1, added 1 since Feb: 2013
Accomplishments since Feb 2013:
Whitepaper Outline
High Level Goals for FY2013:
Deliver Annotated Outline of Whitepaper
Expected status by end of the year:
Completed draft of Whitepaper (on track)
Submit Whitepaper to UE/HCI/Service Conference
Recruit additional members from academia & industry
8. 2013 ISSIP and/or its affiliates. All rights reserved. 8
ISSIP
Cloud Mobility SIG
6 Members: 100% growth since Feb
- Cisco, NEC Labs, ATT Research, Ericsson, Uinv of
Michigan & Oregon State Univ
Accomplishments since Feb 2013:
- Presentation and white paper outline
High Level Goals for FY2014: Publish an
industry wide white paper, influence standards
Ask of the Board (SIG related): Identify SME
9. 2013 ISSIP and/or its affiliates. All rights reserved. 9
ISSIP
Operations Updates
Since Feb
Ahead of Plan:
- 1st ISSIP Chapter, ISSIP Germany
- 5th ISSIP SIG, Energy and Power
Several conference co-sponsorships and sessions
Developed and begun ISSIP Student Mentorship
Program: ISSIP-Academia-Industry value co-creation
Five new Ambassadors approved
Three new committees formed
New Appointments: Chair of the Publications,
Conferences and Elections Committees, Newsletter
Editor, Digital Service Designer
Membership grew globally
Financials on track for the year
10. 2013 ISSIP and/or its affiliates. All rights reserved. 10
ISSIP
Chapter: ISSIP Germany
Mission: To promote Service Innovation in the
German-speaking Community in Europe,
interlinked with the global ISSIP community.
Initial focus:
- Building a community of researchers and
practitioners focusing on methods for service
innovation, service design, and design thinking
- Interlock with global ISSIP SIGs
Members: Four and growing
Kick off: June 21, 2013
Call (preliminary): Wednesday, 5:30 pm CET
bi-weekly
Chair: Niels Feldmann
• Service Innovation Lead
at KSRI
• Previously: Head of
Innovation Management
Consulting IBM Germany
11. 2013 ISSIP and/or its affiliates. All rights reserved. 11
ISSIP
Energy and Power SIG
Mission: To promote service innovations in the energy and
power sectors.
Purpose: To increase awareness of the critical importance
of service in the energy and power sectors, and to actively
stimulate both technology-based and human-based service
innovations in these sectors.
Members:
- Dr. James Caldwell, President of E3 Genesis
- Dr. Robert Entreken, Senior Project Manager, Electric Power
Research Institute
- Dr. Liang Min, Senior Technical Staff, Lawrence Livermore National
Lab
- Dr. Lin Zhang, Professor of Electrical Engineering, Tsinghua
University
Kick-off: June 2013
Calls: To be announced soon
SIG Chair: Dr. Oliver Yu
• President, the STARS
Group, Professor San
Jose State University,
formerly SRI
• ISSIP Ambassador to IEEE
12. 2013 ISSIP and/or its affiliates. All rights reserved. 12
ISSIP
ISSIP Conference Activities and
Speaking Engagement
Compete Through Service Symposium, Nov 2013
- In partnership with Center for Service Leadership (CSL)
- Sessions:
• Pre-conference: T-Shape Instrument Workshop
Led by: Professor Lou Freund, San Jose State University
• 1 ½ Conference session as part of the “Service Analytics” Track
Led by: Professor Haluk Demirkan, Arizona State University
American Conference on Information Systems (AMCIS), Association for
Information Systems August 2013
- Best Student Paper Award
• Led by Professor Stephen Kwan, San Jose State University
Conference Board: Innovation Master Class Conference, ISSIP President
Keynote and Panel, May 2013
13. 2013 ISSIP and/or its affiliates. All rights reserved. 13
ISSIP Students Mentorship Program
Goal: Value Co-creation
between Academia, Industry
and ISSIP
- Universities recruit student
volunteers for ISSIP
- ISSIP assigns students on industry-
oriented projects through ISSIP
Institutional Dues Paying Members
with exposure to corporate
members and service thought
leaders
- Based on performance, may get
interviews with ISSIP member
companies
- Example of deliverables: written
reports, white papers, research,
data sets, etc.
Hult-ISSIP-Industry Mentorship:
- MBA Class of 2013 - April-July 2013
• Kenneth Liu: Gamification: industry
benchmark, ISSIP requirements
• Guy Larkin: Service Innovation:
industry benchmark, recommendation
for “Service Innovation” framework
• Mike Regis: Analysis of service
related university programs
ISSIP SEEKING
Other Universities
to Participate!
14. 2013 ISSIP and/or its affiliates. All rights reserved. 14
Ambassadors Program
Professor Ralph Badinelli,
Virginia Tech
Institute for Operations
Research and Management
Science (INFORMS)
Professor Andrzej Rucinski,
University of New Hampshire
American Society of
Engineering Educations (ASEE);
IEEE Computer Society Design
Automation Technical Committee
Dr. Jeff Welser, Head of IBM
Service Research
IEEE Technology Management
Council
Dr. Oliver Yu, President STARS
Group, Professor, SJSU
IEEE Technology Management
Council, Power and Energy
Dr Ammar Rayes, Cisco Systems,
Director, Distinguished Eng.
IEEE Communications and
Networking Society
End of June 2013
Goal: 12 appointments
On track – total 7 appointed
15. 2013 ISSIP and/or its affiliates. All rights reserved. 15
ISSIP
Committees
Publications Committee:
- Chair – Ralph Badinelli
- Members: Ammar Rayes, Christoph
Briedbach, Haluk Demirkan, Yassi
Moghaddam
Conferences Committee
- Chair – Haluk Demirkan
- Members – Ammar Rayes, Lou
Freund, Yassi Moghaddam
Elections Committee
- Chair – Charlie Bess
- Members – Ammar Rayes, Jim
Spohrer
Nominating Committee:
- Chair: Ammar Rayes
- Members: Charlie Bess, Jim
Spohrer
Operations Committee
- Chair – Yassi Moghaddam
- Members: Ammar Rayes, Charlie
Bess, Haluk Demirkan, Jim Spohrer,
Ralph Badinelli, Robin Williams
Inviting
Nominations!
New Existing
16. 2013 ISSIP and/or its affiliates. All rights reserved. 16
ISSIP
New Appointments
Currently Postdoctoral Scientist,
University of California, Merced
Previously Centre of Digital Enterprise,
U. of Auckland Business School; Visiting
Scholar, Indian School of Business.
Research interests: ICT-driven service
innovation, the SD-logic, and digital
business models.
Currently Functional Service Designer,
Capgemini, Italy
Distinguished Visiting Scholar, IBM
Almaden Research, 2012
PhD, Business and Economics
Engineering, U. of Rome "Tor
Vergata”, MSc, Industrial Engineering
Six Sigma Green Belt
Christoph Briedbach,
ISSIP Newsletter
Editor
Alessio Giuius,
ISSIP Digital Service
Designer
17. 2013 ISSIP and/or its affiliates. All rights reserved. 17
ISSIP
Membership
Institutional Dues Paying Members:
- Goal: 2~4, FY 2013~2014
- Status: In progress, more than 20 companies in the
pipeline.
Individual
- Total members: 281
• > 21% Growth
• On track for a target goal of 300 by end of June 2013
- Representation
• Universities: Virginia Tech, Arizona State, SJSU. U of Pittsburgh, Technical
University of Lisbon, MIT, Cornel, U. of Cambridge, U.C. Merced, and more than 50
(+20) others globally.
• Companies: Cisco (40, +3), IBM (32, +10), HP(16, +1), Tata Consulting, Dell,
Xerox, Capgemeni, Consulting Firms (29, +9)
• Service Systems: IT, Education, Healthcare, Transportation, Financials, Energy
• Countries: Australia , Bangladesh, Belgium, Brazil, Canada, Chile, China, Finland,
France, Germany, India, Ireland, Israel, Italy, Japan, Jordan, Lithuania, Malaysia,
Mexico, New Zealand, Portugal, Romania, Saudi Arabia, Singapore, , South Africa,
Sweden, Spain, S. Korea, Switzerland, Taiwan, Thailand, The Netherlands, , UK, US.
New Zealand.
18. 2013 ISSIP and/or its affiliates. All rights reserved. 18
ISSIP
Other Recognitions
Professor Haluk Demirkan,
ASU, ISSIP Conference,
Digital Community
Professor Lou Freund, San
Jose State University, ISSIP T-
Shape Instrument,
Conference, ISSIP-SJSU
Mentorship
Diego Borras Moreno,
Associate Consultant, BHC
Consulting, HULT MBA, ISSIP
Growth Strategy.
Wendy Murphy,
IBM, Students for Smarter
Planet, ISSIP-Hult-IBM
Robin Williams,
Independent Consultant,
Retired IBM, ISSIP Bylaws
Mike Wang, San Jose State
University, ISSIP Graphic
Design
19. 2013 ISSIP and/or its affiliates. All rights reserved. 19
ISSIP
Financials
Pro Forma for FY2014
Estimated Income: $60,000, Plus
additional 2~4 sponsors
Salaries - $50,000
Consulting & Operations (tools,
licensing, web, etc. ) - $5,000 -
$15,000
Travel and Miscellaneous $5,000-
$10,000
Awards - $2,000-$5,000
As of 5/24/13 Total Balance: $59,304
($58,154 checking + $1,150 savings)
Operating Expenses YTD FY2013
Salaries ~ $24,996
Consultants ~ $5000
Total: $29,996
Payables Remaining FY 2013
Salaries ~ $8,332
Payables July 1- Dec 31 2013
Salaries ~ $25,000
AMCIS Best Student Awards ~ $2,000
CSL Conference, Travel, Miscellaneous ~
$5,000
20. 2013 ISSIP and/or its affiliates. All rights reserved. 20
ISSIP
Board Approvals
Since last BOD meeting (Feb 25, 2013)
SIG Energy and Power Formation
ISSIP German Chapter Formation
Funding for ISSIP-CSL Conference
New Committees Formations:
Publications, Elections, Conferences