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Michael Walters
6 SlideShares 77 Followers 78 Followings
Personal Information
Organization / Workplace
Dubai, United Arab Emirates CY
Occupation
Managing Director
About
Michael has been consulting for nearly 20 years after a career in Retail Banking. He worked on one of the pioneer teams developing what was to become CRM in the early 90’s. He has worked across most sectors including: banking, insurance, retail, mobile telecoms, pharmaceutical and automotive. His core competency is based around strategic marketing & using customer insight for improving marketing and sales performance. He is highly experienced in all aspects of customer engagement from acquisition, relationship development and customer loyalty. One of his most frequent mantras is that “success is often a case of joining up the dots” – his enthusiasm for customer management allows him
Tags
crm customer loyalty customer value success develop assets intangible value law of attraction beliefs mindset mind virtues entrepreneur business success start up
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Presentations

(6)
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Transformance for high performance

11 years ago • 520 Views

Feb 2013

11 years ago • 270 Views

Module 4 understanding your mind

11 years ago • 450 Views

Module 1 history of loa

11 years ago • 275 Views

Slideshare crm

11 years ago • 1034 Views

Reaptransform

10 years ago • 680 Views

Likes

(2)

Dynamic Business Model Visualizations: Instantly Facilitate LIVELY Business Model Conversations Using the 3 Acts of a Business Model Storyboard

Rod King, Ph.D. • 11 years ago

Feb 2013

Michael Walters • 11 years ago
Personal Information
Organization / Workplace
Dubai, United Arab Emirates CY
Occupation
Managing Director
About
Michael has been consulting for nearly 20 years after a career in Retail Banking. He worked on one of the pioneer teams developing what was to become CRM in the early 90’s. He has worked across most sectors including: banking, insurance, retail, mobile telecoms, pharmaceutical and automotive. His core competency is based around strategic marketing & using customer insight for improving marketing and sales performance. He is highly experienced in all aspects of customer engagement from acquisition, relationship development and customer loyalty. One of his most frequent mantras is that “success is often a case of joining up the dots” – his enthusiasm for customer management allows him
Tags
crm customer loyalty customer value success develop assets intangible value law of attraction beliefs mindset mind virtues entrepreneur business success start up
See more