21 Jun 2024
Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals
Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals
17 Jun 2024
IFC Board Approves Action Plan for CAO Investigation Related to IFC’s Investment in Awba in Myanmar
IFC Board Approves Action Plan for CAO Investigation Related to IFC’s Investment in Awba in Myanmar
Our Mandate
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
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How We Work
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
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Dispute Resolution
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
Compliance
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
Advisory
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.
21 Jun 2024
Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals
Independent Review of CAO Approach to Responding to Concerns of Threats and Reprisals
21 Dec 2023
Responsible Exit: Insights from CAO Cases
Responsible Exit: Insights from CAO Cases