Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network. Protocols which are used to carry voice signals over the IP network are commonly referred to as Voice over IP or VoIP protocols.
Voice Over IP
5 Steps Toward Disaster Preparedness
published by Cisco on Sep 22, 2008
For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. Those with disaster recovery plans in place fared much better than those without such contingency plans.
Seven Reasons Why SIP Will Improve Your Customer Care Strategy
published by Genesys Conferencing on Sep 24, 2008
In this document, Opus Research offers seven ways SIP (Session Initiation Protocol) can revolutionize customer care in your enterprise. More specifically, we evaluate deployments that involve SIP and provide case studies that integrate Genesys SIP the Customer Interaction Manager (CIM), Genesys Voice Platform (GVP), and Business Process Routing from Genesys Telecommunications Laboratories.
Vendor Landscape: Web Conferencing; Show Me, Don't Just Tell Me
published by Adobe Systems, Inc. on Dec 12, 2008
Web conferencing has become a common tool for collaboration among employees, customers, and partners. While core Web conferencing features have become commodities, vendors are bringing specialized products to market for training, sales and team support, and marketing events.
Building a Small Office Network
published by Cisco on Jan 27, 2009
Building a small office network means starting with a foundation of switches and routers. The following guide will help you understand the difference between switches and routers and develop a clear vision for what your network foundation needs.
Bloor Final - Key Business Drivers for UC
published by HP Data Center on Oct 09, 2008
Unified Communications (UC) aims to unite securely and seamlessly all the different business communications channels that exist in a company. That includes voice, video, data, IM, mobility and the Web etc. This report examines in detail the key industry drivers and benefits that are inspiring large scale enterprises to adopt a Unified Communications strategy.
Compare IP PBX Systems from Leading Vendors Like Cisco, Nortel and Avaya
published by VoIP-News on Jan 05, 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.
Enterprise IP PBX Buyers Guide: Features and Services That Matter
published by VoIP-News on Jan 04, 2008
This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.
10 Steps to a Successful Business Phone System Implementation
published by Vendor Guru on Nov 09, 2007
The key to a successful phone system rollout is a well-planned, phased approach founded on reliable information and technical expertise. This paper includes a checklist identifying the ten steps to planning and implementing a successful phone system overhaul.
2008 IP Telephony Deployment Best Practices
published by Clarus Systems on Jan 04, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
Network World Special Report on VoIP
published by ShoreTel on Aug 10, 2006
This special report lays the groundwork for identifying the savings potential for your network as well as the ROI a new IP telephony system would yield. Armed with our information, you can begin to examine your infrastructure and make the move toward one converged network.
Network Readiness For VoIP
published by ShoreTel on Aug 10, 2006
Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. Learn more about deploying IP telephony in your enterprise.
Network Faxing ROI: What You Don’t Know Could Save You Money
published by Castelle on Apr 01, 2006
Network fax servers take care of fax jobs more quickly, accurately and inexpensively than any standalone fax machine. Sending a fax with a network fax server takes less than one tenth of the time sending a fax manually. In fact, the higher the fax volume, the more money, time and resources computer-based, network faxing can save.
Network Faxing with Castelle Network Fax Servers
published by Castelle on Apr 01, 2006
Investing in a fax server is like providing everyone in the office with a virtual fax machine, at a fraction of the cost. Read all about the benefits in this informative paper.
Never Mind the Connection Speed, Measure the Connection Quality
published by Visualware on Aug 23, 2007
Connection Speed versus Connection Quality is a crucial issue for measuring bandwidth performance. A fast connection speed by itself can render more application deliver problems (such as VoIP), than a slower connection with consistent throughput.
4 Keys to Choosing Your Next Business Phone System
published by Vendor Guru on Aug 13, 2007
When Voice over Internet Protocol (VoIP) and Virtual private branch exchange (PBX) systems first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable and consistent, choosing the right business phone system comes down to understanding how specific features can make your company more profitable.
Network and Voice Management for Evolving Business Environments
published by CA NVM on Jan 03, 2008
CIOs and other IT executives know the growth in technology capabilities has transformed how business views the role of IT. Today, IT organizations have been elevated beyond mere technology providers in the corporate hierarchy while simultaneously experiencing new levels of expectation and responsibility to increasingly understaffed and overburdened IT staffs. IT departments are now required to deliver measurable operational improvement that specifically advances business process and corporate objectives.
Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs
published by CA WA on Feb 27, 2008
One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.
5 Checkpoints to Implementing IP Telephony
published by Interactive Intelligence on Apr 24, 2007
Implementation planning for IP PBX software and IP telephony has become vital as businesses replace discontinued legacy PBX phone systems. This informative whitepaper outlines five "checkpoints" for any implementation plan that will help make IP communications a successful proposition.
5 Steps for Small and Mid-Sized Businesses to Successfully Leverage Managed IT Services
published by mindSHIFT on Nov 10, 2006
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.
Optimize Your Network on a Limited Budget
published by Ecessa Corporation on Jan 29, 2009
For the IT personnel responsible for deploying, maintaining and supporting these networked applications, there is an increasing requirement to get the highest performance out of network equipment, while simplifying the complexity that causes excess overhead and unnecessary costs. However, there is hope. Download this white paper to learn how to achieve efficiencies and competitive advantages through affordable, yet feature-rich WAN optimization technologies.
Overcoming ISP Network Challenges
published by Ecessa Corporation on Feb 10, 2009
By redirecting traffic away from ISP outages and WAN link bottlenecks, Ecessa, with its PowerLink and ShieldLink family of affordable WAN Optimization Controllers help avoid critical WAN infrastructure problems. Ecessa optimizes WAN infrastructure as defined by 24/7 availability, high-performance, flexible scalability, and secure operations - while streamlining IT costs. PowerLink and ShieldLink simplify the management of network links, and optimize user access to datacenters and remote sites.
Overcoming the Challenges of WAN Application Delivery
published by Ecessa Corporation on Feb 10, 2009
To achieve greater productivity, employees at headquarters, telecommuters, business partners and customers must all have unhindered access to critical applications. Any delay in delivering these applications can cause user productivity to suffer and adversely affect business profitability. WAN link controllers are an affordable solution for ensuring the optimum performance, reliable delivery and protection of applications. They optimize network bandwidth and ensure the delivery of critical applications. Download this white paper to learn how to achieve efficiencies and competitive advantages through the adoption of affordable, yet feature-rich WAN link controllers.
Practical Power Guidelines for VoIP and Internet Telephony Applications
published by Tripp Lite on Jan 01, 2005
Voice over IP (VoIP) is exploding in popularity as an application for business data networks. As a result, a company can lower its hardware and service costs while raising productivity through the use of more customizable telephony applications.
Plugging the Holes in a Telecom Network
published by Asentria Corporation on Aug 30, 2007
Telecom operations typically have sophisticated network and systems management (NSM) software in place to monitor their servers, workstations and routers. Such systems often utilize Simple Network Management Protocol (SNMP) as a means of transmitting and receiving network monitoring information. Great - if you run only modern equipment.
Realizing the Business Value of Converged Applications
published by IBM on Dec 23, 2005
This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today's busy contact centers.
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