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October 13, 2017
The Art of
Collaboration
👥
Adam Brodowski
@brodowski
Clara Bunker
@clarajoy
Hello!
We see team collaboration as
The right people at
the right time
Empathizing with each other
Knowing each others skills
Being humble about your own
Clear communication
The right people at
the right time
Today
⚑ ⌁ 💬
Project
Kickoff
Project
Planning
Running
workshops &
meetings
Giving
feedback
⚑
How to kick off a
project together
Sets the tone
Get to know each other
Learn about each others skills
Gets everyone on the same page
Team kick off
6 questions
Kick off a project in just
Talking to kidsabout toys is
awesome
I want this for
my portfolio
Why are you excited about this project?
Personally and professionally
I’ve always
wanted to work
on something in
this space
The educational
industry is super
cool
Talking to kids
about toys is
awesome
This will look
great on a
resume
We designsomething thatcan be used in aclassroom
The client runs
out of funding
What does success on this project mean to you?
What risks do you foresee?
We make
something the
client gets
excited about
If we can’t meet
as a team
regularly
We can’t make
prototype in time
Kid user testersbelieve ourprototype is real
We teach the
client something
new
Really want to
try using this
new software
Something new you want to try
New tool, technique, process?
I want to film
mini videos ofeach meeting
I want try co-creating a toywith a kid
I’ll make decks
and help present Great at user
testing
What can the team count on you for?
What are you doing on this project?
What can we count on you for day to day?
How long will you’ll be on this project? Percentage a
day, and time your rolling off?
Project lead &
product designer
100% for 8
weeks
I have class Mon,Wends, and
Thurs
Things the team should know
Important times, dates, etc.
I’m not open
until after 5 pm
Breakfasts are
my favorite time
to jam on ideas
I’m on vacationNov 12-19
I’m really badwith emails sotext me!
Lets try this out
Mock Kick Off
but
you need a project
Your client Small Studio has hired you
to vet several ideas they have for an
educational kids toy.
3 week timeline
Client needs a presentation for the board
And a working prototype
Project Brief
Post its (1 pack per person)
Make six columns on a wall
5 minutes answer these questions
5 minutes to share and discuss
Kick Off
Why are you excited about this project?
What does success on this project mean to you?
What risks do you foresee?
What do you want to try or learn on this project?
What can the team count on you for?
What should the team know?
How to plan a
project together
A good plans means a good project
Aligns the team
Removes uncertainty
Creates a foundation
Project planning
Team Kick off
Make a
prototype
Final
Presentation
User testing
Start with what you know
Team Kick off
Make a
prototype
Final
Presentation
User testing
Make a
prototype
User testing
It’s not iteration if you do it once so…
Team Kick off
Client
meeting
Final
Presentation
User testing
Make a
prototype
User testing
It’s not collaboration if you don’t
understand your clients ideas!
Make a
prototype
Client share
out
Team Kick
off
User testing
Final
Presentation
Playback
findings
Make a
prototype
Make final
prototype
User testing
Make a
prototype
Synthesis
findings
Synth again
Dry run of
presentation
Work backwards
Client
meeting
Client share
out
Make a
prototype
Put some dates down
Team Kick
off
User testing
Final
Presentation
Playback
findings
Make a
prototype
Make final
prototype
User testing
Synthesis
findings
Synth again
Dry run of
presentation
Client
meeting
Client share
out
"Can-o-Worms” test
Whats the likelihood of this activity
messing up and taking longer?
💀
What might go wrong?
Make a
prototype
Team Kick
off
User testing
Final
Presentation
Playback
findings
Make a
prototype
Make final
prototype
User testing
Synthesis
findings
Synth again
Dry run of
presentation
Client
meeting
Client share
out
How should the plan adjust?
Make a
prototype
Team Kick
off
User testing
Final
Presentation
Playback
findings
Make a
prototype
Make final
prototype
User testing
Synthesis
findings
Synth again
Dry run of
presentation
Client
meeting
Client share
out
User testing can run over or
easily get delayed
Always budget 1-2 extra days
Plan in ample time for synthesis
and playing back findings
⋆ PRO TIP
Put important dates in
everyones calendar
Presentations, user tests, brainstorm
sessions, client meetings
📅
A few standard
recurring meetings
These are the bedrock that keep
the team stable and in sync
Start of the day / week
Stand up
Keeps everyone in sync and unblocked
What you did
yesterday
What your doing
today
What’s blocking
you
End the week with a
Retrospective
What worked
What could be
improved
Things to be
aware of
Helps keep everyone aligned and stops
problems before they get worst
Follow a retro
Re-plan for the next 2 weeks
Shows the team if they need to speed up,
communicate a delay to the client, or are doing fine
Final
Presentation
Playback
findings
Make a
prototype
Make final
prototype
User testing
Synth again
Dry run of
presentation
Lets try this out
Mock Project Planning
Your client Small Studio has hired you
to vet several ideas they have for an
educational kids toy.
3 week timeline
Client needs a presentation for the board
And a working prototype
Project Brief
Post its
A wall or large sheet of paper
15 minutes
Project Planning
Start with what you know
Work backwards
Apply some dates
“Can-o-Worms” test
Schedule meetings
Quick break!
How to run workshops &
meetings together
⌁
You’ll get a better product
Builds confidence with the client
More productive use of everyone’s time
Running a meeting well
1. Prep for the
meeting together
What do you need to get out of the meeting?
Plan out an agenda
Make sure the logistics handled
Bring a notebook & post its
Bring 2 pens, someone always forgets one
Bring dongles
⋆ PRO TIP
2. Know each others
roles & jobs
Everyone knows what to do
People stay focused
No stumbling over each other
✎ 👀📋
Roles
Presenter Note taker ParticipentFacilitator
What a specific person is doing during a meeting
📋 Facilitator
Keep an eye on the time
Make sure the agenda is being
followed
Table topics that are spiraling
Make sure everyone gets a chance
to speak
Presenter(s)
Point person for sharing the work

(others can still chime in though)
Answers questions but doesn’t jump
to solutions
Explains their thinking
Listens to the room
✎ Note taker
Takes detailed notes
Keeps track of items to come
back to
Plays back action items at the end
Makes sure everyone gets the
notes afterwards
👀 Participent
Listens!
Asks questions
Doesn’t suggests solutions
🔎💡
Refining
ideas
Learn
something
Generate
ideas
Jobs
What your trying to accomplish
☻ 🏦🚘
💡 Generate ideas
No bad ideas
More ideas the better
Everything goes
Refine ideas
Be critical of concepts
Don’t point out problems,
suggest solutions
Combine ideas
Be more realistic
🔎 Learn something
Ask questions to further your
understanding
There are no bad questions
Listen
🔎
“You don’t learn very much from talking too much.”
- Clara original
3. In the meeting
Look like a unified front
Convey confidence and competence
Be inclusive
Be early
Everyone should take notes
Make sure everyone is comfortable
Who ever is talking they are saying the
most interesting thing ever
Look like an awesome team!
Lets try this out
Sketch Workshop
Sketch Workshop
An activity to generate a lot of ideas
quickly to jump start a project
Facilitator
Participant
Generating ideas
💡👀📋
No bad ideas
Easy, drawing skills don’t matter
Draw fast, quantity over quality
Present your sketch right away
Steal any idea
Remix and add onto it
Post it note a description
Some sketching ground rules
Clear and concise
Focus on the problem space
Inspires the team to generate ideas
Create a few sketch prompts
“How would kids learn in 50 years?”
“What is a remote classroom?”
Stack of paper
Post its
Sharpies
Timer
5 minutes per prompt
Change facilitators for each prompt
Sketch Workshop
Make 3 prompts
Grab paper and a marker
Facilitator keep people focused & keep time
Participants generate ideas and listen
💬
How to give feedback
to each other
Helps move the project forward
Increases the quality of the work
Incorporates diverse perspectives
Feedback
Recall your meeting skills
Pre plan for the meeting
Prep materials
Align on roles and jobs
Be respectful of everyones time
⌁
Presenter
Pre plan for your meeting
Set up the context for what you
are showing
Tell the audience what feedback
you need
Share your work
Accept feedback & feel free to
question it
Audience
Give feedback for what they
requested
Let the presenter finish
Take notes as they present
Frame feedback as a question
rather than statement
Be objective & explain your
reasoning
Feedback time
👀
Presenter
Get other peoples ideas
Incorporate diverse perspectives
Hear advice from a team
Get an extra set of eyes on your
work
Make people feel heard and not
dismissed
Audience
Share knowledge
Learn from the presenter
Help them move forward
Encourage them
Be an objective other opinion
Goals
👀
Assume best intentions, they tried hard
Nothing good comes of an accusatory tone
People don’t do their best work when they
are mad or upset
Frame feedback as questions
⋆ PRO TIP
👀
“Posing thoughts as questions allows the designer to
express their reasoning instead of being defensive.
If they hadn’t considered a particular angle, they can
make a note and address it in the next iteration.”
- Judy Reeves

from Writing Alone, Writing Together; A Guide for 

Writers and Writing Groups

Paraphrased by Greg Lindley
The Jerk Tax
People don’t do their best work when they
are mad or upset, this causes a decrease in
productivity and quality of work.
“Tell me more about
that”
“Can you give me
an example?”
“Thats a great idea, we’ll
need a follow up session
to discuss that”
“Thanks for your
feedback”“How can I help you
move forward?”
“Can you tell me about your
word choice here?”
“This is working
because…”
“This isn’t working
because…”
“Can you explain _____ in
a different way?
💬
Lets try this out
Feedback
Presenter
Participant
Coach
💬👀
Presenter
Present a sketch 

(any sketch)
Ask for specific feedback
Participants
Give feedback on the
sketch
Coach
Give the participant feedback
on their feedback.
Did they sound interested?
Did they ask questions?
Did they give feedback on
what was needed?
5 minutes per round
Change roles each round
Practice feedback
📦
Wrap up
Today
⚑ ⌁ 💬
Project
Kickoff
Project
Planning
Running
workshops &
meetings
Giving
feedback
Empathize
Learning each
others skills
Be a humble
teammate
Communicating
clearly
👍
Thank you!

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The Art of Collaboration

  • 1. October 13, 2017 The Art of Collaboration 👥
  • 3. We see team collaboration as The right people at the right time
  • 4. Empathizing with each other Knowing each others skills Being humble about your own Clear communication The right people at the right time
  • 6. ⚑ How to kick off a project together
  • 7. Sets the tone Get to know each other Learn about each others skills Gets everyone on the same page Team kick off
  • 8. 6 questions Kick off a project in just
  • 9. Talking to kidsabout toys is awesome I want this for my portfolio Why are you excited about this project? Personally and professionally I’ve always wanted to work on something in this space The educational industry is super cool Talking to kids about toys is awesome This will look great on a resume
  • 10. We designsomething thatcan be used in aclassroom The client runs out of funding What does success on this project mean to you? What risks do you foresee? We make something the client gets excited about If we can’t meet as a team regularly We can’t make prototype in time Kid user testersbelieve ourprototype is real We teach the client something new
  • 11. Really want to try using this new software Something new you want to try New tool, technique, process? I want to film mini videos ofeach meeting I want try co-creating a toywith a kid
  • 12. I’ll make decks and help present Great at user testing What can the team count on you for? What are you doing on this project? What can we count on you for day to day? How long will you’ll be on this project? Percentage a day, and time your rolling off? Project lead & product designer 100% for 8 weeks
  • 13. I have class Mon,Wends, and Thurs Things the team should know Important times, dates, etc. I’m not open until after 5 pm Breakfasts are my favorite time to jam on ideas I’m on vacationNov 12-19 I’m really badwith emails sotext me!
  • 14. Lets try this out Mock Kick Off
  • 15. but you need a project
  • 16. Your client Small Studio has hired you to vet several ideas they have for an educational kids toy. 3 week timeline Client needs a presentation for the board And a working prototype Project Brief
  • 17. Post its (1 pack per person) Make six columns on a wall
  • 18. 5 minutes answer these questions 5 minutes to share and discuss Kick Off Why are you excited about this project? What does success on this project mean to you? What risks do you foresee? What do you want to try or learn on this project? What can the team count on you for? What should the team know?
  • 19. How to plan a project together
  • 20. A good plans means a good project Aligns the team Removes uncertainty Creates a foundation Project planning
  • 21. Team Kick off Make a prototype Final Presentation User testing Start with what you know
  • 22. Team Kick off Make a prototype Final Presentation User testing Make a prototype User testing It’s not iteration if you do it once so…
  • 23. Team Kick off Client meeting Final Presentation User testing Make a prototype User testing It’s not collaboration if you don’t understand your clients ideas! Make a prototype Client share out
  • 24. Team Kick off User testing Final Presentation Playback findings Make a prototype Make final prototype User testing Make a prototype Synthesis findings Synth again Dry run of presentation Work backwards Client meeting Client share out
  • 25. Make a prototype Put some dates down Team Kick off User testing Final Presentation Playback findings Make a prototype Make final prototype User testing Synthesis findings Synth again Dry run of presentation Client meeting Client share out
  • 26. "Can-o-Worms” test Whats the likelihood of this activity messing up and taking longer? 💀
  • 27. What might go wrong? Make a prototype Team Kick off User testing Final Presentation Playback findings Make a prototype Make final prototype User testing Synthesis findings Synth again Dry run of presentation Client meeting Client share out
  • 28. How should the plan adjust? Make a prototype Team Kick off User testing Final Presentation Playback findings Make a prototype Make final prototype User testing Synthesis findings Synth again Dry run of presentation Client meeting Client share out
  • 29. User testing can run over or easily get delayed Always budget 1-2 extra days Plan in ample time for synthesis and playing back findings ⋆ PRO TIP
  • 30. Put important dates in everyones calendar Presentations, user tests, brainstorm sessions, client meetings 📅
  • 31. A few standard recurring meetings These are the bedrock that keep the team stable and in sync
  • 32. Start of the day / week Stand up Keeps everyone in sync and unblocked What you did yesterday What your doing today What’s blocking you
  • 33. End the week with a Retrospective What worked What could be improved Things to be aware of Helps keep everyone aligned and stops problems before they get worst
  • 34. Follow a retro Re-plan for the next 2 weeks Shows the team if they need to speed up, communicate a delay to the client, or are doing fine Final Presentation Playback findings Make a prototype Make final prototype User testing Synth again Dry run of presentation
  • 35. Lets try this out Mock Project Planning
  • 36. Your client Small Studio has hired you to vet several ideas they have for an educational kids toy. 3 week timeline Client needs a presentation for the board And a working prototype Project Brief
  • 37. Post its A wall or large sheet of paper
  • 38. 15 minutes Project Planning Start with what you know Work backwards Apply some dates “Can-o-Worms” test Schedule meetings
  • 40. How to run workshops & meetings together ⌁
  • 41. You’ll get a better product Builds confidence with the client More productive use of everyone’s time Running a meeting well
  • 42. 1. Prep for the meeting together What do you need to get out of the meeting? Plan out an agenda Make sure the logistics handled
  • 43. Bring a notebook & post its Bring 2 pens, someone always forgets one Bring dongles ⋆ PRO TIP
  • 44. 2. Know each others roles & jobs Everyone knows what to do People stay focused No stumbling over each other
  • 45. ✎ 👀📋 Roles Presenter Note taker ParticipentFacilitator What a specific person is doing during a meeting
  • 46. 📋 Facilitator Keep an eye on the time Make sure the agenda is being followed Table topics that are spiraling Make sure everyone gets a chance to speak
  • 47. Presenter(s) Point person for sharing the work
 (others can still chime in though) Answers questions but doesn’t jump to solutions Explains their thinking Listens to the room
  • 48. ✎ Note taker Takes detailed notes Keeps track of items to come back to Plays back action items at the end Makes sure everyone gets the notes afterwards
  • 51. 💡 Generate ideas No bad ideas More ideas the better Everything goes
  • 52. Refine ideas Be critical of concepts Don’t point out problems, suggest solutions Combine ideas Be more realistic
  • 53. 🔎 Learn something Ask questions to further your understanding There are no bad questions Listen
  • 54. 🔎 “You don’t learn very much from talking too much.” - Clara original
  • 55. 3. In the meeting Look like a unified front Convey confidence and competence Be inclusive
  • 56. Be early Everyone should take notes Make sure everyone is comfortable Who ever is talking they are saying the most interesting thing ever Look like an awesome team!
  • 57. Lets try this out Sketch Workshop
  • 58. Sketch Workshop An activity to generate a lot of ideas quickly to jump start a project
  • 60. No bad ideas Easy, drawing skills don’t matter Draw fast, quantity over quality Present your sketch right away Steal any idea Remix and add onto it Post it note a description Some sketching ground rules
  • 61. Clear and concise Focus on the problem space Inspires the team to generate ideas Create a few sketch prompts “How would kids learn in 50 years?” “What is a remote classroom?”
  • 62. Stack of paper Post its Sharpies Timer
  • 63. 5 minutes per prompt Change facilitators for each prompt Sketch Workshop Make 3 prompts Grab paper and a marker Facilitator keep people focused & keep time Participants generate ideas and listen
  • 64. 💬 How to give feedback to each other
  • 65. Helps move the project forward Increases the quality of the work Incorporates diverse perspectives Feedback
  • 66. Recall your meeting skills Pre plan for the meeting Prep materials Align on roles and jobs Be respectful of everyones time ⌁
  • 67. Presenter Pre plan for your meeting Set up the context for what you are showing Tell the audience what feedback you need Share your work Accept feedback & feel free to question it Audience Give feedback for what they requested Let the presenter finish Take notes as they present Frame feedback as a question rather than statement Be objective & explain your reasoning Feedback time 👀
  • 68. Presenter Get other peoples ideas Incorporate diverse perspectives Hear advice from a team Get an extra set of eyes on your work Make people feel heard and not dismissed Audience Share knowledge Learn from the presenter Help them move forward Encourage them Be an objective other opinion Goals 👀
  • 69. Assume best intentions, they tried hard Nothing good comes of an accusatory tone People don’t do their best work when they are mad or upset Frame feedback as questions ⋆ PRO TIP
  • 70. 👀 “Posing thoughts as questions allows the designer to express their reasoning instead of being defensive. If they hadn’t considered a particular angle, they can make a note and address it in the next iteration.” - Judy Reeves
 from Writing Alone, Writing Together; A Guide for 
 Writers and Writing Groups
 Paraphrased by Greg Lindley
  • 71. The Jerk Tax People don’t do their best work when they are mad or upset, this causes a decrease in productivity and quality of work.
  • 72. “Tell me more about that” “Can you give me an example?” “Thats a great idea, we’ll need a follow up session to discuss that” “Thanks for your feedback”“How can I help you move forward?” “Can you tell me about your word choice here?” “This is working because…” “This isn’t working because…” “Can you explain _____ in a different way? 💬
  • 73. Lets try this out Feedback
  • 75. Presenter Present a sketch 
 (any sketch) Ask for specific feedback Participants Give feedback on the sketch Coach Give the participant feedback on their feedback. Did they sound interested? Did they ask questions? Did they give feedback on what was needed? 5 minutes per round Change roles each round Practice feedback
  • 77. Today ⚑ ⌁ 💬 Project Kickoff Project Planning Running workshops & meetings Giving feedback Empathize Learning each others skills Be a humble teammate Communicating clearly