The document outlines various social media services including social media audits, monitoring, management, reputation management, campaigns, and releases. It then provides details on implementing strategies and activities on key social media platforms like Facebook, LinkedIn, Twitter, Google+, Pinterest, blogs, and more. Finally, it proposes a 12-month social media marketing plan and timeline focusing on brand presence in months 1-3, engagement in months 3-6, and ROI in months 6-12.