RML Rendezvous - Health Information Literacy

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National Network of Libraries of Medicine, Pacific Northwest Region

The document summarizes a health information literacy pilot project conducted from April to June 2008. The project gathered data from administrators and healthcare providers on their perceived value of consumer health resources and librarians' roles in promoting health literacy. Nine sites in the US and Canada participated that did not currently offer consumer health services. The project implemented training sessions and distributed literature at one site to approximately 150 healthcare providers to raise awareness of libraries' roles in patient education and the benefits of health information literacy. Overall, the project had positive outcomes in raising such awareness at the participating medical library and clinic.

Health Information Literacy Pilot Project April-June 2008 Complete report: J Med Libr Assoc. 2009 October; 97(4) 293–301

Purpose of the project Gather data on “administrators’ and hospital-based health care providers’ perceived value of consumer health information resources and of librarians’ roles in promoting health information literacy in their institutions.” (J Med Libr Assoc. 2009 October; 97(4): 293–301 ) 9 sites selected in the United States and Canada to participate Institutions chosen DO NOT currently offer consumer health information services

How we implemented the project 3 training sessions at the Billings Clinic, one booth at the annual Employee Health and Safety Fair at Billings Clinic Made contact with approximately 150 health care providers Distributed literature from both the National Library of Medicine and handouts and flyers developed by the Billings Clinic Library We also developed our own version of the InfoRx pad and included those in our packets as well

Original InformationRx form and our modified version

Outcomes As a whole Positive, measureable outcomes in raising awareness about the role librarians can play in patient education At the Billings Clinic Medical Library Increased awareness of the Library’s resources and services as consumer health information providers Increased awareness of the costs to both patients and healthcare institutions of health information literacy-and the measureable positive impact consumer health education has financially and in individuals’ personal lives

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1. Health Information Literacy Pilot Project April-June 2008 Complete report: J Med Libr Assoc. 2009 October; 97(4) 293–301

2. Purpose of the project Gather data on “administrators’ and hospital-based health care providers’ perceived value of consumer health information resources and of librarians’ roles in promoting health information literacy in their institutions.” (J Med Libr Assoc. 2009 October; 97(4): 293–301 ) 9 sites selected in the United States and Canada to participate Institutions chosen DO NOT currently offer consumer health information services

3. How we implemented the project 3 training sessions at the Billings Clinic, one booth at the annual Employee Health and Safety Fair at Billings Clinic Made contact with approximately 150 health care providers Distributed literature from both the National Library of Medicine and handouts and flyers developed by the Billings Clinic Library We also developed our own version of the InfoRx pad and included those in our packets as well

4. Readability Example

5. Examples of our handouts

6. Original InformationRx form and our modified version

7. Outcomes As a whole Positive, measureable outcomes in raising awareness about the role librarians can play in patient education At the Billings Clinic Medical Library Increased awareness of the Library’s resources and services as consumer health information providers Increased awareness of the costs to both patients and healthcare institutions of health information literacy-and the measureable positive impact consumer health education has financially and in individuals’ personal lives

8. How has this inspired us?

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