Kuala Lumpur CTO Summit - How to fire employees
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This is the supporting deck for a 40-minute talk at the KL CTO Summit on how great entrepreneurs fire employees!
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Kuala Lumpur CTO Summit - How to fire employees
- 1. FINDING YOUR INNER HATCHET MAN 7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES
- 2. Eric Tachibana Professional Services, Area Practice Manager for Asia
- 3. QUICK SCOPE CHECK FIRING CIRCUMSTANCE COVERED TODAY? Performance Gaps YES Contractual Breaches NO Retrenchment NO
- 4. GUIDING PRINCIPLE OF FIRING Everyone is a star in some role As a manager, your responsibility is to help them in their search for that role
- 5. KICK-OFF QUESTION What is the first step in firing well?
- 7. 01 SOURCE WELL • What will they be doing in their role? • How will success be measured • What skills will they need in order to succeed? What do they need coming in, and what can be trained • What personal qualities will help them excel? • Make objectives SMART • Select the right interviewers and pre-brief them
- 9. 02INVEST IN EVALUATION • Be regular • Be honest, explicit, fair, and listen • Stay positive and future focused • Document Suggestion: I do mine quarterly
- 11. 03INVEST IN DEVELOPMENT CATEGORY OF WORKER STARS POTENTIALS WORK HORSES UNDER ACHIEVERS
- 12. 03INVEST IN DEVELOPMENT CATEGORY OF WORKER % OF YOUR TEAM IN THIS CATEGORY STARS 10% POTENTIALS 30% WORK HORSES 50% UNDER ACHIEVERS 10%
- 13. 03INVEST IN DEVELOPMENT CATEGORY OF WORKER % OF YOUR TEAM IN THIS CATEGORY YOUR BUDGET STARS 10% 50% POTENTIALS 30% 30% WORK HORSES 50% 20% UNDER ACHIEVERS 10% 0%
- 14. 03INVEST IN DEVELOPMENT CATEGORY OF WORKER % OF YOUR TEAM IN THIS CATEGORY YOUR BUDGET YOUR TIME STARS 10% 50% 10% POTENTIALS 30% 30% 50% WORK HORSES 50% 20% 20% UNDER ACHIEVERS 10% 0% 20% Suggestion: I prune annually
- 15. CHECKPOINT ONE! Scribble down one thing you can do differently from tomorrow onwards based on the first 3 rules 1. Source Well 2. Invest in Evaluation 3. Invest in Development
- 16. 04PREPARE BEFORE YOU SWING THE AXE
- 17. 04PREPARE BEFORE YOU SWING • Know the law • Have your script, FAQ and other materials (like tissue paper) ready • Know the severance package details • Choose the right environment & day • Ensure security protocols and know walk-out policy • Rehearse
- 18. 05BE HONEST & EMPATHETIC
- 19. 05 BE CLEAR, HONEST & EMPATHETIC • Let the employee have air time, but don’t apologize or back peddle • Let the employee compose himself/herself • Keep to the plot. Be clear, quick & firm, it’s not a discussion or argument
- 20. CHECKPOINT TWO! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules 4. Prepare before you swing the axe 5. Be clear, honest and empathetic
- 21. 06CLEAN UP THE BLOOD
- 22. 06CLEAN UP THE BLOOD • Exit interview • Leavers processes • Huh? What happened?
- 24. 07SETTLE THE SURVIVORS • Respect the privacy of individuals, but debrief the team • De-stress the firing team. Don’t go home and kick your dog! Even if you know it is coming and you know it is right, it is still traumatic for absolutely everyone
- 25. CHECKPOINT THREE! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules 6. Clean up the blood 7. Settle the survivors
- 26. GOOD LUCK!!!! Eric Tachibana @ Linked-in ERICTACH@AMAZON.COM