This document discusses taking a design-led approach to prioritize three key things: ensuring a desirable user experience, optimizing operational efficiency, and maximizing operational effectiveness. It describes applying this approach to develop an innovative mobile technology solution called the Care Community Hub to address barriers in health worker motivation by providing knowledge, learning, motivation and communication tools. The solution includes a learning center, point-of-care center, achievement center, staying well center, and planning center, as well as a supervisor dashboard.