Best Buy's business objectives are to obtain and grow market share through international growth and connected digital solutions. It aims to be the best consumer electronics retailer through a focus on customer connectivity. Some keys to Best Buy's success have been knowledgeable staff, positive customer perceptions compared to Walmart, and acquisitions. However, it faces risks from intense competition from retailers like Walmart and Amazon, as well as economic challenges. To compete, Best Buy provides high quality customer service and aims to lead through research and development.