- The document discusses a study on customer satisfaction with the online retailer Myntra in India. It provides background on Myntra, describing its founding, acquisitions, campaigns, and a new reality show.
- The conclusion of the study found that customer satisfaction with Myntra is most affected by security, product availability, pricing, and delivery time. The company must ensure these factors are efficiently managed.
- Understanding factors that lead to customer dissatisfaction can help e-commerce companies improve.
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Date: June 26, 2024
Tags: ISO/IEC 42001, Artificial Intelligence, EU AI Act, ISO/IEC 23894
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