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2. Introduction
2
The following guide is designed to support you through your ONDC Integration Journey.
It contains:
The process of integrating with the ONDC protocol and becoming a Network Participant
Instructions on navigating the ONDC portal
1
2
Network Participant Journey
ONDC portal is the single point for managing your integration and coordinating with ONDC for
closing any open requirements; this guide will enable you to get started on the portal
3. Network Participant Journey
3
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
4. Network Participant Journey
4
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
5. Step 1: Sign Up on the ONDC Portal
Sign up to the ONDC Portal to create your profile on ONDC and learn about next steps
The Portal is crucial in helping ONDC Team understand your business profile and support you on the
next steps accordingly
ONDC Portal
You can find all necessary resources, raise queries and track your progress on the ONDC portal
5
6. ONDC Portal | Sign up
6
Sign up on the ONDC Portal on behalf of your organisation
e-KYC will be required for the registration following which
you can set your password
Note – This profile if for your organisation, please register on
behalf of your team. You will be able to add more users going
forward.
1
2
Go over the ONDC portal user guide
3
7. ONDC Portal | Keeping your profile updated
7
Please provide further
details of your
organization to enable the
ONDC team to support
you better
3
4
You can add
representative users at
this stage
8. Network Participant Journey
8
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
9. Step 2: Explore Webinars
9
ONDC
Webinars
Business Briefing
Tuesday
3 – 4 PM
Technical Briefing Implementation
Briefing
Registry
Onboarding
Friday
11 AM – 12 PM
Monday
3 – 4 PM
Daily
10 – 10.45 AM
What is ONDC?
What is the
technology that
powers ONDC?
How to join
ONDC?
How to join the
ONDC staging
environment?
10. Introduction to ONDC | What is ONDC and how does it work?
10
An accurate understanding of ONDC is essential in helping you pick your role in the network
Business Briefing Call Technology Briefing Call Introductory Resources
Provide you with an overview of:
1. APIs for Integration
2. Resources available for
Integration on Github and
Swaggerhub
3. Call Details:
Friday 11:00 – 12:00 PM
Meeting link
In this call the team will:
1. Walk you through the
basics of ONDC
2. Provide a value proposition
for entities
3. Call Details:
Tuesday 3:00 - 4:00 PM
Meeting link
1. ONDC Strategy Paper
2. Website
3. ONDC Business Briefing
Presentation
4. ONDC Technical Briefing
Presentation
5. ONDC Building Trust
6. McKinsey Industry Report
Please sign up on the ONDC Portal if you haven’t done so already
Your ONDC journey begins with the following briefings and resources:
11. Implementation Briefing & Registry Onboarding | How do I join ONDC?
To understand the steps to integrate with ONDC or how to register on an ONDC enabled application, join
the Implementation Briefing. Here are the relevant resources:
Implementation Plan Briefing Deck
Monday 3:00 - 4:00 PM, Meeting Link
Implementation Plan Briefing Call
• An entity can create a personalized ONDC implementation journey on the ONDC portal
basis role and domain selected
• This will provide you with the latest requirements and steps to be completed
• All participants are requested to track their integration progress on the ONDC portal to get
your queries resolved and stay aligned with the ONDC team 11
Daily 10:00 - 10:45 AM, Meeting Link
Registry Onboarding Call
12. ONDC Academy | A utility to guide your team to understand ONDC better
12
Aspiring NPs can now learn the best practices to establish and grow an e-commerce business on ONDC
Academy. Along with learning modules, an assessment-based certification has been developed along with
NSE Academy.
This certification is given for validating the users knowledge of handling digital commerce operations.
(Passing score 80%).
ONDC will recognise such Seller NPs who have at least 2 of their employees certified as a "ONDC
ACADEMY CERTIFIED SELLER NETWORK PARTICIPANT"
NPs are required to fill the form for the employees receiving the certificate for ONDC Team to validate and
officially recognise the certified Seller NPs.
ONDC Academy -Seller NP Certification
ONDC Academy ONDC Academy Youtube Channel
13. ONDC Portal | Discover Community Webinars & Academy
13
Your team can explore and sign up for ONDC community webinars on the Portal Home
15. Network Participant Journey
15
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
16. Step 3: Select Role and Domain
Seller Node Buyer Node Technology Service Provider
Buyer Node - Any entity that
enables any buyer to search for
and buy products or services on
the ONDC network
1. Marketplace Seller Node -
Any entity that enables third
party merchants / service
providers to sell their products
on the ONDC Network
2. Inventory Seller Node – Any
entity that will act as a “seller on
record” on ONDC selling from
their own inventory
An entity can play various roles on ONDC, the primary roles* are:
*Note – We recommend that you review the Network Agreement for legal definitions of these roles.
Any entity that enables either a
seller node or a buyer node on
ONDC by providing a software
application (either stand alone or
through cloud)
You can use the following documents to help you determine your role on the network:
Network Participants includes Seller side and Buyer side nodes, TSPs are not Network Participants.
Regulatory Requirements
for NPs
Taxation Obligations
for NPs
Network Participant
Agreement
16
17. Domains | What are Domains and how do they differ from categories?
To understand ONDC and how it expands, it is important to distinguish between Domains and Categories
on the Network
Domains Categories
● At ONDC, Domains can be distinguished by
the way products/services are bought and
sold (Ex. Retail, Logistics, Financial Services,
Mobility & Travel etc.)
● Domain enablement usually merits a major
protocol modifications whereas new
category introduction in a domain doesn't
● An entity can play the role of a Buyer node
or Seller node or both in each domain. (Ex. A
Seller node in the Retail domain can act as a
Buyer node in the Logistics domain)
● Category constitutes products that have
similar market or usage characteristics.
Some examples are:
Retail domain (Categories: Grocery, F&B,
Consumer Electronics. etc)
Financial Services domain (Categories:
Credit, Insurance, Gift Cards etc)
17
18. Configuration
A configuration is a combination of role, domain and protocol version. Each configuration will be mapped to
a distinct integration journey
18
Role
Buyer Application
Domain/ Category Version
Retail Protocol Version 1.2
Seller Application Retail
Buyer Application B2B
1
2
3
Protocol Version 1.2
Protocol Version 1.1
Each of the above is a distinct integration journey with its own set of requirements, each will be tracked
distinctly on the ONDC portal
19. ONDC Portal |Selecting your role on the ONDC portal
19
Your organization may select one or
more roles to proceed with
integration
Note – Your organization may
decide to integrate as more than one
role. Please remember, each role will
lead to a different configuration and
thus a different integration journey
20. ONDC Portal |Measuring profile completion
20
You must complete your profile before
you can start integration
Indicates percentage of
profile completion
Indicates pending fields
against each category
21. ONDC Portal |Starting your integration
21
Note - Only once your profile is complete you can start
integration for a specific configuration
22. ONDC Portal |Configuration Example - Seller NP (MSN) – Retail – v1.20
22
Use the drop downs to select appropriate responses and select Add
Proceed to move to next step – managing your integrations
23. ONDC Portal | Tracking configuration integration process
23
● On the Configurations list you will be able to create a plan and track the status against the same
● You can create and work on more than one configuration at a time
24. Network Participant Journey
24
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
25. Step 4: Integration
25
ONDC integration refers to the API integration with the ONDC protocols + building the operations and
complying with relevant policy for conducting transactions on the network
Integration takes place over three environments:
Staging
(Free access to all for early-stage
development)
Pre-Prod
(Limited access based on approval
of demo app)
Production
(Restricted to live applications
for real-time transactions)
Requirements are spread across the following functions:
Policy Tech Operational Readiness Growth
26. Integration Cont.
26
Staging
(Free access to all for
early-stage
development)
Pre-Prod
(Limited access based on
approval of demo app)
Production
(Restricted to live
applications for real-
time transactions)
Policy
Requirements to proceed to
Pre-Production are verified
on basis of a demo with the
ONDC team which can be
scheduled on the Portal
Requirements to proceed to
Production will have to be
submitted on the Portal for
approval
Qualification of
probationary testing and
growth metrics tracking
Tech
Operationa
l Readiness
Growth
Environments provided by ONDC for API integration and network-based transactions
Functions
The ONDC portal maps the integration requirements as per the following summary, exhaustive
requirements can be found on the portal once you start integrating for a configuration.
27. ONDC Portal | Overview on Portal
27
Select submit to provide your timelines and comply to revert to track requirements at different stages
Define timelines and create a plan
28. ONDC Portal | Planning the Integration
28
To track open items against each and define
timelines (Refer to next slide)
Select confirm and proceed to track requirements at different stages –
Staging, Pre-Production and Production
29. ONDC Portal | Join Staging
29
The instructions on accessing the staging environment can be found on the ONDC portal, the subscriber
code can be submitted online for approval
30. ONDC Portal | Completing the requirements (Ex – Pre-Production)
30
These indicate open requirements across functions. In this case, to obtain approval for move to production,
your team must comply with the requirements for Pre-Prod on the ONDC Portal
You must complete requirements across all stages
Navigation
31. Network Participant Journey
31
3
Select Role &
Domain
Use the portal to
select your role
and build for your
configuration
4
Integration
Integrate with
ONDC APIs and
test your solution
on our
environments –
Staging, Pre-
Production and
Production
5
Go-Live
Qualify the
requirements
and Go-Live on
the ONDC
network
1
Sign up on
ONDC Portal
Create a profile
on the ONDC
portal and
explore our
introductory
resources
2
Explore
Webinars
Attend
introductory
briefings and stay
connected on
regular
community
webinars
32. Step 5: Go-Live
32
Successfully surpassing the threshold for functional testing, complying with the final checklist and
successfully navigating the Probationary Period on Production environment qualifies an NP to Go-Live on
Production. This means that an NP can start their e-commerce operations on ONDC along with the existing
ecosystem of Network Participants.
In case of an ONDC Protocol Update, these updates will first be tested on Pre-Production and then
launched on Production environment.
ONDC Participants
Applications live on ONDC
Please refer to the following link to view the list of Network Participants and Ecosystem Participants
live on the network:
