Office etiquette tips
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Some tips on office etiquette for freshers and new joinees. Tips for successful interpersonal relationships
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Office etiquette tips
- 1. SWOT ACADEMY 1 Office Etiquette
- 2. SWOT ACADEMY 2 Office Etiquette What are etiquette? Why its necessary to follow them? What are the factors that affects the behavior of the employees? Classify these factors as internal and external.
- 3. SWOT ACADEMY 3 Office Etiquette Topics to Consider Etiquette Basics Professional Appearance Office Etiquette Basics of Time Management Useful Tips : Better yourself!
- 4. SWOT ACADEMY 4 Office Etiquette Etiquette Basics Creating a positive image
- 5. SWOT ACADEMY 5 Office Etiquette Etiquette Basics Creating a positive image Behavior Exhibit a positive attitude and pleasant demeanor. Use a firm handshake. Maintain good eye contact. Appropriate introductions. Rise when you are introducing someone or you are being introduced. Show a healthy respect for colleague’s experience and expertise.
- 6. SWOT ACADEMY 6 Office Etiquette Etiquette Basics : Motivation
- 7. SWOT ACADEMY 7 Office Etiquette Professional Appearance Personal Hygiene
- 8. SWOT ACADEMY 8 Office Etiquette Professional Appearance- No
- 9. SWOT ACADEMY 9 Office Etiquette Professional Appearance- Yes Shirts, Trousers, Dress, Accessories Tie ,Suits ,Shoes Jewellery, Make up
- 10. SWOT ACADEMY 10 Office Etiquette What is expected from you? Exhibit a positive attitude and know what your role will be on the team – How can I best assist? Inquire about the proper way to respond to co-workers, supervisors, clients ( Business letter head, phone call etc.) Attending a meeting Come prepared and Listen carefully Be concise and articulate when speaking Show respect
- 11. SWOT ACADEMY 11 Office Etiquette Communication- Active Listening
- 12. SWOT ACADEMY 12 Office Etiquette Communication- Telephone Use appropriate tone of voice Maintain a positive attitude Remove slang terms and use good listening skills Take complete phone messages (name, date, time, reason for calling, where they can be reached) Cell phone – TURN IT OFF
- 13. SWOT ACADEMY 13 Office Etiquette Communication- Email Make subject line specific Reply to a question- copy question into your email and then provide your response Follow standard writing guidelines - business letter format as a professional courtesy Keep it short and concise Include your name and contact information. Nothing is confidential when sent electronically
- 14. SWOT ACADEMY 14 Office Etiquette Obstacles to effective time management Too Many Things at a Time Un-Appropriate Schedule of Time Interruptions Stress and Fatigue Unclear Objectives Disorganization Inability to say NO
- 15. SWOT ACADEMY 15 Office Etiquette Time Management Do Delegate Address the urgent Accomplish what you can early Attach deadlines to things you delay
- 16. SWOT ACADEMY 16 Office Etiquette Employees Are Bothered by Co- workers Who Don’t acknowledge you unless you speak to them directly Flirt with coworkers, vendors or customers Wear too much perfume or after- shave Drop in on you while you are working and don’t ask if it’s okay to interrupt Habitually arrive late at meetings Better Your Self
- 17. SWOT ACADEMY 17 Office Etiquette Employees Are Bothered by Co- workers Who Have outbursts of anger or yell and curse Are too “touchy feely” Borrow things but forget to return them Don’t say “thank you” Don’t return phone calls Gossip Better Your Self
- 18. SWOT ACADEMY 18 Office Etiquette How to maintain good interpersonal relations Show respect for the opinions Avoid arguments Admit your mistakes quickly Begin in a friendly way See the other side of the coin Be reasonable in your request Express yourself firmly and directly to specific individuals Be honest about your feelings Better Your Self
- 19. SWOT ACADEMY 19 Office Etiquette Better Your Self Use active listening skills to ensure that you hear and understand other’s positions and perceptions. Make self development plans Try New Things Be Assertive Make sure that good relationships are the first priority
- 20. SWOT ACADEMY 20 SWOT Academy Thank You !! swotacademy@gmail.com www.facebook.com/swot.academy