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Social Media MarketingBandung - April 30th, 2011
AgendaThe Basic of Social MediaBrand monitoringFacebook Groups and Facebook PagesTwitter ExperiencesBlogging for BusinessLocation Based ApplicationTake Away TipsSuccess Story
So.ci.al Me.di.aSocial media are media for social interaction, using highly accessible and scalable communication techniques. Social media is the use of web-based and mobile technologies to turn communication into interactive dialogue. Wikipedia
The Social Media
“Social Media is about sociology and psychology more than technology.” –Brian Solis
Social Media for Business• Create connections and build relationships• Improve search engine rankings which generates website traffic,inbound links and leads• Establish you and your team as thought leaders and innovators• Manage your brand and reputation online• Grow smarter and faster than your competitors
AudienceAudience Segments• Customers• Prospects• Employees• Committee Members• Suppliers/vendors/affiliatesKey Questions• Their goals and aspirations?• Their problems?• How do they get their answers?• How can you reach them?• What’s important to them?• What words and phrases dothey use?• What sort of images andmultimedia appeals to them?
Way to use social media• Listening - using social media as “real time”research and gaining insights from listening to customers• Talking - using conversations with customers topromote products or services• Energizing - building brand stewardship; andidentifying enthusiastic customers and using them to persuade others• Supporting - making it possible for customers tohelp each other• Embracing - turning customers into a resource forinnovation
Brand MonitoringGoogle News Alerthttp://www.google.com/alertsSearch Stream on TwitterSocial Mentionhttp://socialmention.com/
Social media marketing
http://ow.ly/4K7ib
Facebook PagesPublic profileAbility to add application on FacebookNo fans limit
Social media marketing
http://ow.ly/4K7ew
Tools
Social media marketing
Why BlogBrandingGenerate salesCustomer relationMore?
Identify Target Market
Writing for your personas DOES NOT mean writing about the products and services you sell them Write about the things they want to learn about
Platform
Location Based Application
GLOCALthink global, act local
http://places.google.com
Social media marketing
Take Away Tips
Be a Connector• Connectors are the people that introduce you to others• Most powerful in a social network• Give without expecting to receive anything back• Don’t just promote you, promote others and they willpromote you which is MUCH MORE powerful
Go Where Your Audience Is Already• Most of your audience is already online• Almost all are in big networks (e.g. Facebook)• Many are on niche focused networks as well• You would never send marketing materials untargeted
Add ValueDo you have any materials like the following?:• Company information, brochures, web site, sales sheets  Put it here: LinkedIn, Plaxo, Facebook Group Page, Blog• Photos and videos related to sales, training and products  Put it here: YouTube, Viddler, Blip.TV, Facebook, Flickr, Blog• Articles, news and press releases, events, newsletters   Put it here: Blog, Newsvine, Digg, Facebook, Fast PItch• Presentations for training, marketing, sales and service   Put it here: Slideshare, YouTube
Success Story
Social media marketing
Social media marketing
And many more ....If the can do thatHow about you?
RidhoPutradiS’GaraInbound Marketing Indonesiaido@inboundmarketing.co.idhttp://www.inboundid.com

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Social media marketing

  • 1. Social Media MarketingBandung - April 30th, 2011
  • 2. AgendaThe Basic of Social MediaBrand monitoringFacebook Groups and Facebook PagesTwitter ExperiencesBlogging for BusinessLocation Based ApplicationTake Away TipsSuccess Story
  • 3. So.ci.al Me.di.aSocial media are media for social interaction, using highly accessible and scalable communication techniques. Social media is the use of web-based and mobile technologies to turn communication into interactive dialogue. Wikipedia
  • 5. “Social Media is about sociology and psychology more than technology.” –Brian Solis
  • 6. Social Media for Business• Create connections and build relationships• Improve search engine rankings which generates website traffic,inbound links and leads• Establish you and your team as thought leaders and innovators• Manage your brand and reputation online• Grow smarter and faster than your competitors
  • 7. AudienceAudience Segments• Customers• Prospects• Employees• Committee Members• Suppliers/vendors/affiliatesKey Questions• Their goals and aspirations?• Their problems?• How do they get their answers?• How can you reach them?• What’s important to them?• What words and phrases dothey use?• What sort of images andmultimedia appeals to them?
  • 8. Way to use social media• Listening - using social media as “real time”research and gaining insights from listening to customers• Talking - using conversations with customers topromote products or services• Energizing - building brand stewardship; andidentifying enthusiastic customers and using them to persuade others• Supporting - making it possible for customers tohelp each other• Embracing - turning customers into a resource forinnovation
  • 9. Brand MonitoringGoogle News Alerthttp://www.google.com/alertsSearch Stream on TwitterSocial Mentionhttp://socialmention.com/
  • 12. Facebook PagesPublic profileAbility to add application on FacebookNo fans limit
  • 15. Tools
  • 19. Writing for your personas DOES NOT mean writing about the products and services you sell them Write about the things they want to learn about
  • 26. Be a Connector• Connectors are the people that introduce you to others• Most powerful in a social network• Give without expecting to receive anything back• Don’t just promote you, promote others and they willpromote you which is MUCH MORE powerful
  • 27. Go Where Your Audience Is Already• Most of your audience is already online• Almost all are in big networks (e.g. Facebook)• Many are on niche focused networks as well• You would never send marketing materials untargeted
  • 28. Add ValueDo you have any materials like the following?:• Company information, brochures, web site, sales sheets Put it here: LinkedIn, Plaxo, Facebook Group Page, Blog• Photos and videos related to sales, training and products Put it here: YouTube, Viddler, Blip.TV, Facebook, Flickr, Blog• Articles, news and press releases, events, newsletters Put it here: Blog, Newsvine, Digg, Facebook, Fast PItch• Presentations for training, marketing, sales and service Put it here: Slideshare, YouTube
  • 32. And many more ....If the can do thatHow about you?