Most Popular Articles in the Crunchyroll Knowledge Base
Frequently Asked Questions
- One Piece figures and T shirts?
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- Summer Sizzler T-shirt Bundle 2016 FAQ
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Premium Billing
- I paid for Premium Membership, but don't have access to any Premium benefits. What happened?
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Premium Membership
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Android Technical Help
- Android error "preparing this show for your device"
- How do I cancel my membership or trial?
- Why isn't the video playing?
- The videos are playing in the background under an error message.
- Why am I unable to play a video that was recently released?
- What does Premium Membership get me?
iOS Technical Help
- Why do I see a black border when I connect my iOS device to a smart TV?
- How do I cancel my membership or trial?
- Why isn't the video playing?
- Why am I unable to play a video that was just recently released?
- Why does the app tell me I need to be a Premium Member to watch this video?
- Why isn't (specific show) available on Crunchyroll?
Video Help (Web and Consoles)
- Crunchyroll isn't working in-browser on Windows 10!
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Account Help
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- How to Disable an Ad Blocker
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Licensing/Content-Related Questions
- Canadian Free User Changes
- Crunchyroll Affiliate Program
- Why don't you have [specific show]?
- Which shows are available in my country?
- Do you have shows dubbed in English?
- Why are some simulcasts delayed?