Privacy Policy

This privacy policy sets out how we and our related companies use any personal information that you give to us or we collect from you, such as your name, address, telephone number or email address. Personal information also includes anything else that can identify you as an individual, such as photos or videos of you and any information regarding your interests, hobbies, preferences or other similar information which we link to your personal information. We refer to this as “your information” in this privacy policy.  

We may give certain words that are used in this privacy policy a particular meaning which will be set out where these words are featured in bold within inverted commas like this:  “words”.

 

1.     OUR DETAILS

"We", "us" and "our" means Viacom International Media Networks, a division of Viacom International Inc. of 1515 Broadway, New York NY 10036, United States (registered office Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington DE 19808, United States, Tax ID: 20-3696882). If you have any questions or concerns you may contact us as follows:

• for anything connected with MTV, by clicking here and using the Contact Us link at the foot of the page

• for anything in connected with Nickelodeon UK, by clicking here and using the Contact Us link at the foot of the page

• for anything connected with Comedy Central, by clicking here and using the Contact Us link at the foot of the page
 

2.     CHANGES TO THIS POLICY

We may need to make changes to this privacy policy in future. For example to reflect changes in the law, changes in the type of services or information we provide to you or to correct any errors. We will try to keep all such changes to a minimum. We recommend that you check this policy from time to time to see if it has changed. We will always state at the bottom of this policy the date on which it was last updated.
If you continue to use our services after our privacy policy changes you will be bound by those changes.
 

3.     HOW WE COLLECT YOUR INFORMATION

We collect your information in the following ways:
• When you give it to us, for example when you:

• provide information about yourself to register as a user of our online services

• order products or services from us

• opt in to receive any information from us, such as our newsletters or other marketing information

• If it passed to us by our affiliates, partners or other third parties with your consent

• Automatically using “cookies”, web beacons and other tracking systems (see our Cookie Policy for more details on how we use cookies and how you can disable them if you choose to do so). 

 

4.     HOW WE USE AND DISCLOSE YOUR INFORMATION

We use your information operationally to:
• process any requests or orders for goods or services that you may have requested or purchased

• identify your personal preferences for any communications to you such as newsletters

• provide you with access to our online services when you register as a user of the same

• to respond to or deal with any queries or complaints that you may have
In addition and with your consent we (and if applicable, our partners or other trusted third parties) use your information for certain marketing, market research, analysis and related purposes. It is up to you how much or how little information you allow us to use for these purposes. Our on screen notices will ask for your explicit permission (often by way of a tick box) for such additional purposes. These purposes include:
• to communicate with you from time to time by email with updates regarding any account you may have with us or services you have requested from us

• to communicate with you from time to time by email and occasionally by post with our newsletters, information, offers and other material which may interest you (such communications may be sent by third party service providers on our behalf)

• to make your information available from time to time to trusted partners and third parties, for the same purposes as above (which will be in accordance with the privacy policies of such trusted partners and third parties)

• to conduct market research, for example by asking you to participate in a survey about topical issues conducted by us or trusted partners or third parties. We will always try to tell you before you participate in the survey how any information you provide in the survey will be used

• to enable us and third parties acting on our behalf to analyse your information, in a non-identifying form, (generally in the form of statistics), so that we can identify trends about usage of our online or other services and improve them
We also reserve the right to access and disclose your personal information in order to comply with applicable laws, to comply with lawful requests from governments, law enforcement agencies or parties whose request we reasonably consider to be justified in connection with any allegations by any party about your abuse of our services, to operate our systems properly or to protect ourselves or our users.
Some of the partners and third parties with whom we share your information for the purposes set out above may be outside of the European Union and in countries which may provide a lower standard of protection for personal data, by using our online services you consent to the transfer of your personal information outside of the EU.
Please be advised that your personal information may be transferred to and processed by our affiliates in the United States.  These affiliates comply with the U.S.-EU Safe Harbor.  Please see the Safe Harbor Privacy Policy http://www.viacom.com/privacypolicy/Documents/VIACOM-610657-v1-Safe_Harbor_Policy.pdf for detailed information on these affiliates' privacy practices.
 

5.     UNSUBSCRIBING/ AMENDING YOUR INFORMATION / NEWSLETTERS

You can amend or remove information you give us via our online services or deactivate your account at any time by contacting us using any of the email contact forms referred to in section 1 of this policy.  To unsubscribe from a newsletter or other email distribution click on the relevant link on the newsletter/other email (which can normally be found at the bottom of the communication).
If you want to remove all of your information from our database or have any questions about privacy issues, you can contact us by using any of the email contact forms referred to in section 1 of this policy and specifying your name and email address and asking for your information to be removed or specifying any questions you may have.
 

6.     SECURITY
We have taken steps to ensure that your personal information is secure, including limiting the number of people who have physical access to our database servers, as well as electronic security systems and password protections that guard against unauthorised access.
 

7.     BUSINESS TRANSFERS
In the unlikely event that we sell or otherwise dispose of some or all of our business to another party, we reserve the right to transfer your information as part of any assets sold or disposed of and you consent to such transfer.

This policy was last updated on 12 September 2012.