New Zealand Herald

Reviews for Britomart Country Club

by Suzanne A.
26th April 2013

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

Highly recommend this place for either just dinner or a big night out. The jugs of cocktails and fresh juices are reasonably priced and tasty and the tapas are fabulous! Great atmosphere and location

Comment from Sair M. of Britomart Country Club 29/04/2013    Hide »

Hi Suzanne Thank you for giving us such a lovely review! We’ve…    More »

Hi Suzanne
Thank you for giving us such a lovely review! We’ve just recently changed our tapas menu so it’s great to know you enjoyed it.
Thanks again- Sair Mckeown- Restaurant manager, Britomart Country Club

by Carl J.
7th June 2013

I came here with my wife the other day and was rather disappointed with the food and service. The waiters looked to be more interested in talking to themselves rather than serving us and the tapas and pizza we ordered was not to our liking at all. Some of the food was cold, the presentation looked like it had just been thrown on the plate and it was just not a good experience at all. I don’t usually complain but it was a special evening for me and my wife and we feel that it ruined what was supposed to be a good night.

Comment from Sair M. of Britomart Country Club 13/06/2013    Hide »

Hi Carl, Although it’s never a pleasant experience receiving bad…    More »

Hi Carl,
Although it’s never a pleasant experience receiving bad feedback it is necessary if you had a bad experience so thank you for taking the time out to let me know. I am really disappointed to hear that we did let ourselves down and I’d be really interested to know which date and time you came in. I am contactable on sair@britomartcountryclub.co.nz and if you would be good enough to email me personally to discuss your visit further I would appreciate it.

Finally I’m so sorry for spoiling what was meant to be a special evening for you both.

I look forward to hearing from you.

Regards- Sair Mckeown
Restaurant Manageress
Britomart Country Club

by Jordan L.
24th January 2013

Well-priced, yummy dishes and pizzas. Oh and the sangrias are really nice. But mostly, I come here because I like how it’s been decorated. High tea is really nice here too. My friends and I always walk out happy when we dine here.

Comment from Sair M. of Britomart Country Club 24/01/2013    Hide »

Hi Jordan Thanks for taking the time out to review us. It’s…    More »

Hi Jordan
Thanks for taking the time out to review us. It’s always really nice to receive good feedback! We look forward to seeing you again.- Sair Mckeoewn, Restaurant Manager, Britomart Country Club

by Juku
30th October 2012

I really enjoyed the setup. I only had food there once, which was for High Tea and wasn’t too excited. The savoury mini-muffins was the only thing I really liked – and the scones were nice. But all together it was pretty standard. Surely High Tea doesn’t have the highest nutritional value but in this case I really felt like I was only eating white flour, sugar, fat, and some food colouring. It just looked and tasted nicer. The selection of tea was very good though and I liked that it came in a little plunger.

by Linda
29th July 2012

I went there for a Sunday brunch and loved it! It’s nice to see places in the city that with their simplicity makes the most of it. I liked the structure of the place, makes a relaxed atmosphere and a great place to hang out. The staff members are very polite and friendly. The food is great, there are plenty of options to suit all taste buds, will definitely come back soon!!

by Mall84 L.
29th July 2012

I went for the first time to Britomart Country Club last week, I must say the ambience is delightful but the service was pretty bad!! Really rude waiters.
On the food front they have a tapas menu going, we tried a biting everything some delicious chicken wings, really nice an moist meatballs, and a deliciously spicy lamb skewer!
But I must say by far my favorite must have been the ham croquettes!
Well done and complements to the chefs!!!
Will definitely be back for more.
And don’t worry about the service, the food and the ambience are definitely worth it!
Thanks for a great experience!

by Richard M.
27th July 2012

Despite thoroughly looking forward to booking in for a high tea for two we have found the booking system appalling, especially when needing to give 48 hours notice. We started phoning on Thursday evening to make a Sunday pm booking. A message was left as requested but due to no one getting back to us as promised we continued to phone the following day leaving more messages and then resorting to the email system. Almost 24 hours after starting this exercise we still have had no response. How are we meant to give 48 hours notice for a high tea booking if no-one answers the phone or gets back to us ? So far we have found this incredibly frustrating but are hoping that BCC can redeem themselves. If nothing more than just to get in touch and let us know if they truly exist!!

by Janine L.
16th April 2012

The sign outside said it opened at 10am but actually didn’t open till 11am, but it was a lovely day and we whiled away the time relaxing and people-watching from the outdoor bean bags on a grassy area nearby.

Quirky indoor/outdoor cafe on a corner site with old-bricks shop walls on two sides, fencing and plantings on the other two. Great decor and ambiance, the service was very friendly and the pizzas to die for. Will definately go back next time we’re in Auckland Central.

by Karen R.
25th February 2012

We were stoked to find a place still serving food after 10pm.
We were the only ones still eating… so I think they were being super-kind to us. The place was completely packed out, and had a fantastic party atmosphere. Live DJs, and they had an old black & white Charlie Chaplin movie silently playing against the brick wall after the rugby finished, which was very arty & cool. Inspite of all the action going on, we could still comfortably hear each other talk, way over in the dining area.

We thoroughly enjoyed the pecan pie & icecream that we shared. REALLY delicious. Before that we shared a beetroot & feta salad with pinenuts. All aspects of the salad were nice… except for the mesculin/rocket that accompanied it, which was maybe less than fresh? Anyway… we weren’t too worried. It was the experience we were after, and the atmosphere was great.

The waiter made a great wine recommendation when I asked for a sweet aromatic… so I had two… Lovely. The last round of drinks were rather slow to come – and we asked after them, and they arrived instantly with an apology – so no problem there.

All in all, on a Friday night it’s a great place for people-watching, drinking, and having a laugh. You’d definitely need to book if you wanted to eat there in the segregated dining area – we swung by at 7pm and it was fully booked. Glad they let us in after 10pm – it was a great ending to a brilliant night of Pub&Food crawl that we’d been on.

by Sarah H.
19th February 2012

An interesting place that seems like it’s still finding it’s feet. Had lamb loin which is the best lamb I’ve ever eaten. It was served on an avocado tapenade. You might need to order a side if you are a big eater but the portion was perfect for me and the price was very reasonable.
The Britomart Country Club isn’t perfect but the food I ate certainly was.
There were a group of young women dressed as if going for the races who must have had high tea. There was a DJ, guys with dreads playing petanque. It has an eclectic group of diners/drinkers which I enjoyed. I’m not sure they have their niche worked out yet since they offer a whole lot of different things like pizzas, high tea and bar sized meals (which are truly restaurant quality) in the restaurant area. Although a kind of confusing place, I really loved it. Very different. Plus, service a little casual but very very friendly. Casual can be nice – you don’t feel rushed. Thanks for the experience.

by Noe
25th September 2011

I had lunch here with my friend a while back, and we had a lovely experience. The place is gorgeous, with a nice, outdoorsy, country atmosphere. The food was nice too, as well as the juices we ordered (they have some very exotic flavours!) I would be happy to recommend this place and wouldn’t hesitate to go back.

by Eleanorjane
22nd August 2011

Ate here tonight with two friends and liked it a great deal.

Monday nights you can get $10 mains but I would happily pay full price as the food was lovely. The venison, cranberry and haloumi pizza was my favourite. The squid was nice and tender with a delicious sweet lemony dipping sauce.

The dessert list was restricted to only three items, one being ice cream, but the pecan pie with butterscotch sauce was pretty good.

The service was good, with a friendly waiter who seemed relaxed but didn’t leave us waiting for him. He was even a bit keen to ask us for orders while we were still busily chatting away.

Nice ambience with the citronella candles and fake grass for an outdoorsy feel.

by terri
23rd June 2011

After a lunchtime visit with work colleagues, we have to mark this as a ‘could do better’.

- The pizzas were fine – in fact very good.
- The service was appalling – slow, and half the things delivered were wrong
- The entertainment was great – especially the dropping of a full tray of glasses (ioncluding red wine) over the head of one of the customers. This was followed later on by a full tray of pizzas on plates.

Comment from Sarah P. of Britomart Country Club 23/06/2011    Hide »

Hi Terri, Thank you for taking the time to share your…    More »

Hi Terri,

Thank you for taking the time to share your feedback.

We are sincerely sorry that you didn’t have the perfect experience with us and we are taking steps to find out why!

We’re glad you enjoyed the pizzas and are unsure as to why your food wasn’t delivered as fast as it should have been. We also apologise for the unfortunate accident that occurred between a customer and a member of our staff.

We hope this doesn’t deter you from trying us again and we’d love to hear back from you about your next experience with us.

Cheers,
Sarah
Marketing Manager
Sarah@britomarthospitality.co.nz

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