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United Nations Development Group unite and deliver effective support for countries
The good practices posted in this section are examples of Common Services arrangements successfully implemented by UNCTs. The selection is intended to serve as Idea Catalogue and as templates to be modified to meet country specific needs and circumstances:

Common Services Management

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Nepal example: management of CS
Malawi experience on CS Management
OMT TOR Philippines
MOU Uruguay final
Mail Services

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Outsourcing mail related services Philippines
RFP Inter-Agency for Outsourcing Mail - Registry Services Thailand
Outsourcing Mail - Registry Services
Travel

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Travel Services Turkey
The creation of common travel services was lead by UNICEF. Attached are a) Request for Proposal, includ. TOR; b) standardized bid submission forms for suppliers; as well as c) a bids evaluation report, which was signed by all agencies.
Travel Agency- Equador
Selection of Travel Agency (TOR, Bids, contract, summary of process)
Travel - Pakistan (Memo to staff)
This is an internal memo informing UN staff that American Express has been selected to provide travel mgt services to all UN agencies in Pakistan. The contract was awarded on a transaction fee basis to Amex.
CS Vehicle Pool Arrangement

Feasibility Study CS Vehicle Pool Arrangement Malawi -Fleet Forum/WFP
vehicle pool arrangements for country offices, for both admin and programme purposes
Procurement

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LTA Procurement (Office Supplies) - MADAGASCAR
Procurement of office supplies.

Long-term Agreements available in French and English
OMT as a Local Contracts Review Committee (Mozambique)
RC letter delegating OMT as the inter-agency review committee for CS procurement arrangements
Security

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Security Requirements Mozambique
Security Package Mozambique
HR

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Common database/ roster for suppliers and consultants- Bolivia
Excellent example. Software is avaiable for sharing purposes.
TOR Sample - CS Consultancy on Costs-Benefits (Thailand)
TOR for an SSA on cost-benefit exercises for CS
Inter-agency Stress Counselling (Zimbabwe)
HIVAIDS Mozambique Practice part 1
AIDS impact model for business
Duty Free Fuel

Duty-Free Fuel - ZAMBIA
this document describes a good practice concerning duty-free fuel.

For more information, contact Kirk Hoffman (UNICEF) Zimbabwe.
Information and Communications Technology ( ICT)