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Joint Communication Good Practices and Case Studies

One of the main objectives of the UN Development Group is to help country teams improve their development operations by building on existing strengths and experiences. A sampling of joint communication good practices and case studies are available on this page from Albania, Cambodia, Kosovo, Mongolia, Rwanda, Tanzania, Viet Nam, and Zambia to highlight how UN country teams are working together to develop a coherent visual identity, conduct joint media relations, increase advocacy on key UN issues, enhance its communication capacity, and improve internal communication.

Country teams are strongly encouraged to share their joint communication good practices and case studies to be included on this page to benefit our communication colleagues. Please send your samples to DOCO for web posting.


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Joint Communication in 2008
July 2009
Trends, good practices and lessons learned in joint communication from RC Annual Reports, the Delivering as One pilots stocktaking reports and further research.
Communicating as One: Lessons Learned from Delivering as One in 2007
by: UN DOCO/Michael Kovrig
August 2008
This report summarizes and analyzes the efforts of the eight Delivering as One pilots to communicate strategically as coherent UN country teams in 2007 and early 2008.
Albania

UN Albania - Communicating as One
by: UN Albania
December 2009
Cambodia

UN Cambodia - Communications report
by: UNCG Cambodia
2009
In 2007, the UN Country Team in Cambodia identified a need to prioritize joint communications. Since then, UN communications has become a driving force for UN reform in Cambodia, helping to foster better linkages between agencies, raise the profile of UN operations in the country and bring together the UN Country Team on common themes and emerging issues.
Kosovo

Kosovo - UNKT Communication Case Study
by: UNKT/Nora Demiri
2009
Description of how and why the UN Kosovo Team developed their joint communication strategy, materials and activities (3 pgs).
Mongolia

UN Mongolia - UNCG Good Practices in 2008
by: UNCG Mongolia
2008
Rwanda

UN Rwanda - Delivering as One Communication Key results in Rwanda 2008-2009
by: UN Rwanda
December 2009
Describes how Rwanda's UN Communications Group laid the foundation for joint communications, developed a coherent visual identity, conducted joint media relations, increased advocacy on key UN issues, enhanced its capacity, and improved internal communication.
Tanzania

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UN Tanzania - Communications Before and After Delivering as One
by: UN Tanzania
December 2009
UN Tanzania - Funding for Joint Communication
by: UNCG Tanzania
February 2010
In UN Tanzania, communication has been included in the One Programme, enabling the UNCG to seek funding for its annual work plan from the One Fund. These documents describe how access to One UN Fund has catalyzed change and progress in communication.
UN Tanzania - Communication Guidelines for Delivering as One
May 2008
UN Tanzania - Communication Component of One Programme Annual Report 2008
by: UN Tanzania
2009
Report on UN Tanzania joint communication activities covering results-based communication, staff Delivering as One, advocacy and C4D activities, partnerships, and more. 24 pages.
Viet Nam

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UN Viet Nam - One UN Communications
by: UN Viet Nam
December 2009
In response to calls for a stronger and more coherent UN voice on key development challenges in Viet Nam, the One UN Communications Team was established in late 2006. This unique reform initiative brings together a team of communications specialists from UNDP, UNFPA, UNICEF, UNAIDS and UNV under a single manager. The team follows a common work plan and sits together in the same office to support the UN-wide advocacy and communication agenda, the internal and external communication needs of the One UN Initiative, and the agency specific communication needs of the five participating organizations.
UN Viet Nam - One UN Communications Team
by: UN Viet Nam
December 2009
UN Viet Nam - Change Management Story of the UN Communications Team
by: UN Viet Nam
June 2009
This report is an attempt to tell the change management story of the UN Communications Team in Viet Nam from spring 2006 to spring 2009. 25 pages.
Zambia

UN Zambia - Joint Communication Documents
by: UNCG Zambia
2010