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Help with registration
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Frequently asked questions Frequently asked questions about registration The things people ask us about most. All these issues are covered in the more general Help pages linked to below, but this is a good place to start if you're having problems, or if you have questions about guardian.co.uk handles registration and user data. Help with registering Why do I need to register? You can access most of our services without having to register. Some services do require us to personalise the service in some way, so you do need to register for Talk, saved stories, competitions and email services. Registering with guardian.co.uk Problems with your email subscription? Signing in and maintaining your information Signing in to the site Once you have registered for guardian.co.uk, you will need to sign in using the email address and password you gave us when you registered. Signing in without an email address What to do if you forget your password Old accounts: updating your account About your data How will my data be used? Your registration data will be stored alongside information about the services you have requested. For example, the stories you have added to 'Saved stories', the messages you have posted on our Talk boards, and the email services you have signed up for. How is my registration data stored? Privacy policy and terms of service Privacy policy Our privacy policy explains why we collect data from our users, how we use it, and what your legal rights are. Terms of service Getting help Contacting user help Our user help team is based in London, and is there to help you with any problems you might have using the registration system, or the site as a whole. We do ask you to contact us by email rather than phone. Our email address is registration@guardianunlimited.co.uk.
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