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MULTI-CHANNEL ANALYTICS
Business Intelligence Analyst
Customers have an increasing number of choices for how they interact with a business—store, call center, ATM, Web site—and correlating information across these channels can provide marketers with unique insights into understanding customer behavior. Omniture’s multi-channel analytics solutions provide business intelligence analysts with the ability to gain rapid and deep business insights across all customer touch points.
- Correlate customer interactions across online and other channels
- Make decisions based on rapid discovery on billions of records
- Add new data sources for timely & accurate business reporting
- Navigate from high level trends to granular information easily
- Integrate with enterprise and internet data for deeper business insights