Amazon goes Orwellian
- TAGS:Amazon.com, Kindle
- IT TOPICS:Mobile & Wireless, Personal Technology
You think you own those e-books that you've paid for? Think again. Amazon has apparently decided it has the right to pull e-books from its Kindle if it wants to. Sure, it will refund your money -- but only after it's reached out a virtual hand and taken away that book you were reading.
As reported by David Pogue in the New York Times, Amazon was asked by the publisher of several books by George Orwell -- of all people -- to pull its e-books from both its lists and its customers. Amazon complied.
The implications of this are several, wide-ranging and highly disturbing. First, after all the PR that Amazon has thrown around about how great its hardware and service are, how this was the new way to read books, it has demonstrated that there is one thing that paper books have that its digital books don't -- staying power. Unless my friend forgets to return it, or my cat pees on it, a book bought is a book owned.
More than that is the idea that Amazon feels it has the right to delete a book from somebody's account. The publisher decided it didn't want e-books sold -- fine. It would have been one thing if Amazon had pulled the book from its list -- Amazon can choose to sell or not sell as it chooses. But to actually delete the book from customers who have already bought it means that Amazon is assuming a right that it doesn't have -- the right to decide what we can read after we've already decided.
And what comes next? If Amazon finds out the owner of a Kindle is under 18 and has bought a copy of, say, Lolita, can it decide you're too young and delete the book? Or if the company decides that you shouldn't be reading Mein Kampf, or The Communist Manifesto, or Twilight, or -- well, let's see -- or Orwell's 1984, does it have the right to pull the book from your personal Kindle? Apparently.
Now, I like e-books. I've been reading books -- mostly downloaded from Gutenberg.com or from publishers' sites -- on PDAs and media players for years now. And I thought the idea of an e-book reader that lets you download new books no matter where you are was a really nice one.
Not any more.
One more thought: This has all the makings of the kind of PR debacle that company CEOs have nightmares about. I'll be curious to see how Amazon handles this one.