The BlackBerry® solution allows users to stay connected with wireless access to email, corporate data, phone, web and organizer features. With the BlackBerry solution, you can enhance the productivity of your organization by pushing data out to where it's needed most - your mobile workforce.
Case Studies
Toshiba America Medical Systems
Toshiba America Medical Systems' existing phone and pager system was making it difficult to deliver on service commitments made to its customers. The BlackBerry Solution dispatched calls, allowed customer engineers to check parts inventory and debrief completed work all while tying into their CRM system.
JJ Barnicke Limited
JJ Barnicke's sales people needed instant access to corporate property information and Customer Relationship Management (CRM) data to better serve clients, speed up sales cycles and help them grow new and existing customer relationships. Using Wallace Mobile Enterprise they extended information from their in-house CRM system to BlackBerry® smartphones.
Vidéotron
Vidéotron wanted to change from a paper-based work order system for field technicians to a wireless one that automated all administrative steps involved in handling a service call. Vidéotron simplified dispatching and work order management by building on their BlackBerry® solution with an application by Soluteo.
ChoicePoint
ChoicePoint wanted to offer a mobile version of Salesforce.com, a key sales application, to improve sales effectiveness. Force.com Mobile was deployed on the BlackBerry® Enterprise Solution and by making critical business data and customer information available at a touch, ChoicePoint helped its teams work more productively and effectively.
White Papers
Analyzing the Return On Investment of a BlackBerry Deployment
Read this detailed research report examining the ROI for a BlackBerry voice and data deployment.
IDC Whitepaper - Key Criteria in Selecting Wireless Application Development Platforms
There are a number of attributes of mobile applications that place requirements on application developers beyond traditional client/server or standalone applications we run daily on our desktop computers. All have something to do with exchanging information and services across a network between mobile devices and remote servers.
Mobile Social Networking: The New Ecosystem
It is predicted that the number of mobile social networkers will reach 800 million worldwide by 2012. Learn about the evolving technologies in this market and how the next generation of location-aware handheld devices will change the way business is conducted.
BlackBerry and Health Insurance Portability and Accountability Act (HIPAA) Guidelines
Wireless solutions should be evaluated on the basis of how the solution's available security features and functionality enable the organization to meet the technical safeguard specifications described in HIPAA's Security Rule. The BlackBerry solution provides strong end-to-end security features and functionality which meet HIPAA specifications.
Calculators
BlackBerry ROI Calculator
This ROI calculator will help you work through the components of calculating an estimated ROI for the deployment of BlackBerry® in your organization.
BlackBerry Beyond Email ROI Calculator
This spreadsheet tool provides a simple method for developing and integrating enterprise applications for the BlackBerry Enterprise Solution.