Advanced uses of unified communication apps shine
The Avaya and Cisco opening keynote addresses at VoiceCon Orlando focused on the potential of unified communications, fleshed out with some targeted demonstrations of what that future might look like. Read more...

Cisco rolls out low-end telepresence system

At last, Skype set to launch iPhone application

Skype to run beta of VoIP service for business over SIP, IP switches

Managed services from Verizon for OCS R2 now available

Fugitive hacker indicted for running VoIP scam

VoIP system progressing at U.S. Social Security Administration

Verizon launches VoIP Hub for home users

FCC questions Comcast's treatment of competing VoIP services

Nortel: Bankruptcy Move Protects Cash for Support

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Unified communications is here to stay
CDW's recent unified communications tracking poll found that 53% of businesses, government agencies and healthcare and educational institutions are either actively implementing or planning to implement UC solutions. In addition, of the organizations in the UC planning and implementation phases, 70% expect to complete their adoption within two years, despite the weak economy.

First Look: Skype for the iPhone
At long last, Skype has made it to the iPhone. And based on my early tests of the popular voice-over-IP app, I'm happy to say it was worth the wait. Skype for iPhone certainly isn't perfect, but it looks good, is easy to use, and offers excellent voice quality--particularly when making Skype-to-Skype calls.

On Your Side: Skype Account Troubles
I hadn't logged in to my Skype account for a few months, so I forgot the password. When I tried to reset the password, Skype said that there was no e-mail address associated with the account. To verify my identity, I told the company that I could be contacted at any other instant messaging or e-mail service under the same user name. The representatives told me that they couldn't verify my account with this information. I don't understand what the problem is. What else I can do?

Clever Free Ways to Connect via Phone and Web
Looking to improve how you communicate? Check out these six great options in free e-mail and phone services.

MagicJack Makes Phone Calls On the Cheap
Had I paid attention and seen the spam first, I would not have purchased a MagicJack VOIP telephony adapter when I ran into it at RadioShack. After all, nothing that is promoted using spam marketing can possibly be any good, right?

Review: Google Voice makes your phone life better. Period.
Google Voice, which was recently upgraded from its long-dormant purchase, GrandCentral, is a dynamite communications app that can make anyone's life easier.

AT&T;'s Wi-Fi guy targets smartphone transactions, Wi-Fi
In a bold move, AT&T; last year paid $275 million to buy Wayport, a provider of Wi-Fi managed services. It culminated a partnership started six years ago, and launched a new generation of managed services.

What's behind move toward managed services
When the going gets tough, the tough get ... managed? Apparently so.

Mobile VoIP Services Multiply-Should You Bite?
Mobile Voice-over-IP services promise to save you money by routing voice calls over your carrier's data network. As more carriers and handsets support high-speed data hookups, such services are proliferating. We looked at four--EQO, Skuku, Skype for Windows Mobile, and Truphone--and discovered that while they're much easier to use than the ones we tried a couple of years ago, they're imperfect replacements for conventional voice-call service.

Moving to a unified wireless switch topology
Wireless access is quickly becoming essential in enterprise networks. With the arrival of 802.11n and its capacity of hundreds of megabits per access point, the value of wireless access has increased dramatically and the wireless domain is now able to support not only laptops but VoIP handsets, dual-mode smartphones and even desktop PCs. But how do you distribute this capacity without reducing network efficiency or straining your budget?

Editors' Picks

Apple's all-in-one iMac hits the sweet spot of style and performance -- and the stunning 24-in. model starts at $300 less than before. Think of a souped-up smartphone with innovative interfaces, from which you can access everything from anywhere (see MIT Media Lab video). Microsoft's IE8 browser offers cool features, better security, and improved performance. But is that enough to win users back from Firefox? Apple rumor predicts netbook. Lenovo 'leaks' old prototype. Coincidence?

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