Salesforce.com releases no-cost 'lite' mobile application
Salesforce.com unveiled a mobile application that is available to all users at no charge. Read more...

Salesforce integrates Service Cloud with Twitter

NetSuite opens developer network, app marketplace

SAP lays off undisclosed number of workers

'Dynamic' businesses will survive recession, Microsoft says

Ex-Salesforce.com president turns up at Xactly

Update: SAP launches Business Suite 7

U.S. Army tries out Salesforce.com in recruiting

Oracle takes aim at Salesforce with on-demand CRM update

Sources: 'Major' layoffs at Oracle, more to come

More CRM Stories

Explaining Salesforce.com to the CEO
At your executive staff meeting, the sales and marketing VPs have been squabbling about the need for a real CRM system, and the discussion turns to Salesforce.com. The CEO asks for a briefing on the alternatives tomorrow, and he's looking to you for objective but convincing guidance-in terms he can understand.

Why Zoho Has a Manic Strategy for Selling Software
Despite selling products that inhabit a competitive landscape occupied by technology heavyweights like Microsoft, Google and IBM, Zoho keeps building new online software that consumers can use for free or that businesses can buy on a massive scale for dirt cheap prices. As struggling companies cut their technology budgets, Zoho has become a compelling option, says Raju Vegesna, the company's chief evangelist.

Owning your own data
The idea of you "owning" the data about yourself is both emotionally and intellectually appealing. This data, which ranges from the critical (your medical and financial records) to the theoretically trivial (what you buy and search for, and which Web sites you visit) defines, quantifies and describes your preferences, resources, habits and health. It is a proxy for you. It is also what every marketer in the entire commercial universe wants to get their hands on.

Boost ROI on your CRM implementation
CRM software tools have improved almost beyond recognition over the past few years. Where the old systems were clunky, cumbersome and difficult to use, the latest generation boasts seamless integration with tools people are already using every day. The barriers to successful use are much lower than they have ever been before.

Salesforce.com's Social Media Smarts Could Help You
At a time when many companies still struggle to manage the rise of social networks and understand what the trend means to their organizations, Salesforce.com has begun tailoring its business software to help people harness the power of social media. During the past year, the company has taken several steps to make its core products work alongside popular consumer applications like Facebook, Google and Twitter.

When Oracle App Stack Goes Red, Customers See Value
Lost amid the jubilance and "hip, hip, hurrays!" for Oracle's recent third-quarter earnings announcement was that Oracle's famous "Red Stack" of enterprise applications is bleeding into the red, and current (or prospective) Oracle customers should use that to their advantage.

10 Famous ERP Disasters, Dustups and Disappointments
The world of enterprise applications ( ERP, CRM, BI and supply chain apps) may seem boring to those caught up in the hysteria over Twitter and iPhone applications, but there's plenty of drama to be found (even more than on an episode of "The Bachelor"): Troubled multimillion-dollar software deals that produce spectacular failures and huge spending nightmares; vendor marketing bravado that breeds cut-throat competition and contempt; and embarrassing and costly lawsuits over botched implementations and intellectual property breaches.

Untangling Enterprise Systems for Sudden Change
In today's economic climate, once desperate business measures now appear plausible at any given time, inside any given company: a sudden bankruptcy, a hurried acquisition, a sale of a profitable division to free up cash.

Twitter for business: 5 ways to tap the power of the tweet
Much more than a way to tell friends what you're doing, Twitter can be a valuable business tool -- if you know what you're doing. Here's how to juice it for all it's worth.

5 ways to build your virtual office
Running a virtual business is easier (and cheaper) than ever -- if you have the right tools.

Editors' Picks

Linux, Mac, Windows XP: Whatever your choice of operating system, we have some fun things for you to try. The operating systems of yesteryear weren't all sunshine and roses. Cyber cynic Steven J. Vaughan-Nichols names his picks for some of the worst OSs of all time. Apple's newest Mac Pro takes a significant step forward with the move to Intel's new Nehalem processor and an infrastructure that should be able to squeeze the utmost out of the upcoming Mac OS X 10.6. Satellite radio will die soon anyway, but Apple will accidentally perform a mercy killing of Sirius XM Radio this summer, says Mike Elgan.

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Idea Management: How companies Can Leverage their Communities to Drive Innovation Spigit's Innovation Management solution combines idea management and prediction markets. Idea management provides an idea evaluation process, harnessing the wisdom of the crowds, including a formal reward system tying virtual currency to real rewards, promoting employee participation. Reputation ranking, idea graduation, and content rating enable finding the best ideas and most productive employees. Download this white paper now!

In Depth: Apple's Leopard leaps to new heights A refined look, revamped apps and new options build on an already solid OS foundation. Read more...

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