April 17, 2009 - 9:05 A.M.
This pilot fish has some extra money in his medical flexible spending account at the end of the year, and he knows it's use-it-or-lose-it time, so he decides to try Lasik surgery.
...Read more
April 16, 2009 - 8:20 A.M.
Pilot fish passes along a highly descriptive trouble ticket received by the help desk -- with maybe a little more information than strictly necessary.
...Read more
April 15, 2009 - 9:30 A.M.
A company executive has an e-mail problem with no technical solution -- but fortunately, this pilot fish has a nontechnical alternative.
...Read more
April 14, 2009 - 8:40 A.M.
This pilot fish works at a psychiatric hospital where, he says, "our most challenged individuals are all too often medical doctors."
...Read more
April 13, 2009 - 8:23 A.M.
This pilot fish's boss, the company controller, comes into IT one morning with his laptop -- and he's very worried.
...Read more
April 10, 2009 - 9:15 A.M.
This IT support pilot fish works as a contractor at a Defense Department facility, where the data-security requirements are stringent and old BlackBerries can pose a problem.
...Read more
April 9, 2009 - 8:30 A.M.
This company's main manufacturing plant is located in the sometimes frigid North, while another plant is in a place where it gets cold enough to snow only once every few years.
...Read more
April 8, 2009 - 8:20 A.M.
It's a few years ago, and this pilot fish works at a very large data processing outfit where every night there's a very large job that runs for hours -- until there's a problem.
...Read more
April 7, 2009 - 9:20 A.M.
It's a sizzling summer season at this retailer, and the main server has failed for the second time in a month -- but help is on the way.
...Read more
April 6, 2009 - 7:14 A.M.
This pilot fish works as a software developer at a big insurance company where his focus is applications -- applications for new life-insurance policies, that is.
...Read more
April 3, 2009 - 9:09 A.M.
A contractor is working to replace the outdated ventilation system in the office building where this IT pilot fish works. But that shouldn't pose any problems for IT -- at least in theory.
...Read more
April 2, 2009 - 12:08 A.M.
It's the 1990s, and this pilot fish working on a naval base is asked to build a Macintosh network -- including stringing the cable between offices inside the admiral's building.
...Read more
April 1, 2009 - 9:30 A.M.
User stops by this pilot fish's desk and asks for the help desk number -- then stops by a few minutes later to say that fish should be receiving a trouble ticket shortly.
...Read more
March 31, 2009 - 10:15 A.M.
Pilot fish's mailbox has grown beyond the storage limit set by the administrator. Solution: more mail.
...Read more
March 30, 2009 - 8:17 A.M.
Boss at this big mobile-phone service provider tells IT pilot fish to go to a cell site and let the exterminator in to spray for bugs. What could go wrong?
...Read more